If Your Assistant Can’t Do This, You Hired the Wrong One

Let’s be honest, having a VA is no longer a luxury in real estate, it’s a necessity. But not all virtual assistants are the same. If you’re constantly following up, fixing errors, or wondering what your assistant does all day, it might be time for a wake-up call. At Summit VA Solutions, we believe your VA should be more than just a “task-taker”, they should be an asset.
In fact, a study by the National Association of REALTORS® has shown that top-producing agents are significantly more likely to delegate administrative and marketing tasks to skilled assistants freeing up time to focus on client relationships and closings. Historically, agents who embrace strategic delegation scale faster and build more resilient businesses. That’s why at Summit, our VAs are trained not just in execution, but in problem-solving, communication, and proactive support because in this market, you can’t afford to babysit your backend.
So here’s a bold checklist: if your current assistant can’t do these, you might be working with the wrong one.
1. Understand Your Workflow and Take Initiative
They don’t just follow instructions—they pay attention to your patterns and offer support where it matters most.
2. Confidently Handle Your CRM Tasks
It’s more than just entering names, they keep your database organized, apply the right tags, and help you stay on top of follow-ups.
3. Follow Up with Potential Clients Naturally
Summit VAs communicate with a balance of professionalism and warmth, making every interaction feel genuine and purposeful.
4. Keep Your Calendar Clean and Your Inbox Clear
Because your time and headspace are valuable.
5. Communicate Like a Professional, Not Just a Helper
Whether emailing a client or coordinating with vendors, your VA should sound like a trusted member of your team.
A great assistant won’t make you chase them. They’ll make your business run smoother, your day less stressful, and your brand more professional.
Research on workplace productivity consistently shows that proactive support staff can increase overall efficiency by up to 40%. In real estate, where timing, presentation, and client experience are everything, the right assistant can mean the difference between missed opportunities and consistent closings. When your VA anticipates needs, communicates clearly, and upholds your brand standards, they don’t just support your business they strengthen it from the inside out.
If your current VA isn’t checking these boxes, maybe it’s time to talk to us at Summit VA Solutions.
We don’t just train VAs—we train real estate professionals who happen to work remotely.
At Summit VA Solutions, every assistant undergoes a rigorous 160-hour training program focused specifically on the U.S. real estate industry. Our curriculum covers everything from MLS navigation and transaction coordination to lead generation, CRM management, and client communication. Many of our VAs come with backgrounds in sales, marketing, and administrative support, making them well-rounded professionals from day one. This specialized approach ensures our clients don’t just get help they gain a knowledgeable partner who understands the pace, language, and standards of the real estate world.