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Building a Career Without Missing the Moments That Matter

Thu, 16 Apr 2026 17:28:33 GMT

Building a Career Without Missing the Moments That Matter

For many working moms, the idea of having a career while being fully present for their children can feel out of reach. For Mia Jane Chan, becoming a Virtual Assistant was the answer that allowed her to do both.

Inspired by Motherhood and Flexibility

Mia’s journey into the Virtual Assistant world began with a simple but powerful motivation. As a mother, she wanted a career that would give her flexibility while still allowing her to grow professionally. The ability to work from home and be present for her children became the driving force behind her decision.

Starting from Scratch and Building Confidence

Like many new Virtual Assistants, Mia faced one of the most common challenges at the beginning: finding her first client. Alongside that came self-doubt and the pressure of proving her skills.

Instead of letting that stop her, she chose to focus on growth. She committed to continuous learning, improving her skills, and staying consistent. Over time, this helped her build confidence and trust in her abilities.

A Day Built on Structure and Focus

Mia’s workday reflects the discipline that successful Virtual Assistants develop over time. She starts by checking emails and organizing her tasks, making sure everything is clear and prioritized.

From there, she focuses on client work such as administrative support, data entry, and communication. Staying organized and meeting deadlines are always at the center of her routine, allowing her to stay productive while maintaining balance at home.

Managing Multiple Projects with Clarity

Handling multiple clients and tasks can easily become overwhelming, but Mia approaches it with structure and intention. She prioritizes tasks based on urgency, breaks down larger projects into smaller steps, and uses tools to keep everything organized.

Regular communication with clients also plays a key role. It keeps expectations clear and ensures that everything stays on track without unnecessary stress.

Finding Fulfillment Through Impact

One of Mia’s proudest moments as a Virtual Assistant came when she was able to support a client through a heavy workload and tight deadlines. By helping organize tasks and manage priorities, she was able to make a real difference.

Seeing the positive impact of her work and receiving appreciation from her client gave her a strong sense of fulfillment and reinforced her confidence in what she does.

Turning Challenges into Strengths

There have been moments when Mia had to handle multiple urgent tasks all at once. It was overwhelming, especially with tight timelines, but she approached it with a clear plan.

By prioritizing tasks, creating a structured schedule, and breaking each task into manageable steps, she was able to stay in control and deliver results. These experiences helped her grow stronger and more adaptable in her role.

A Life That Balances Career and Family

Becoming a Virtual Assistant has changed Mia’s life in meaningful ways. It gave her the flexibility to work from home, spend more time with her children, and still pursue professional growth.

For her, it is not just about having a job. It is about creating a life where both family and career can thrive together.

Skills That Continue to Grow

Through her journey, Mia has developed essential skills that support her success. These include strong organization, time management, attention to detail, and effective communication.

She has also learned how to multitask, adapt to different client needs, and work independently with confidence. Each experience continues to shape her into a more capable and reliable Virtual Assistant.

Advice for Aspiring Virtual Assistants

For those just starting out, Mia shares advice that comes from real experience.

Focus on learning and improving your skills consistently. Be patient when searching for your first client because it takes time. Start small, stay open to feedback, and keep showing up. Staying organized, proactive, and professional will set the foundation for long-term success.

The Heart Behind a Virtual Assistant’s Work

Thu, 26 Mar 2026 19:34:08 GMT

The Heart Behind a Virtual Assistant’s Work

When people hear the term Virtual Assistant, they often think of calendars, inboxes, follow-ups, and admin support. And while those things are certainly part of the role, they only tell a small part of the story.

Behind every task completed is a person learning, adjusting, solving problems, and showing up consistently for clients in ways that truly matter.

We believe the best way to understand the value of a Virtual Assistant is to hear directly from the people doing the work.

Donna Marie Gella’s story is one that reflects not just what VAs do, but who they become through the process.

Choosing a Career With Purpose

For Donna, becoming a Virtual Assistant was not just about finding remote work. It was about building a career that could grow with her while still allowing space for what matters most at home.

As she shared, “I wanted a career that offers both flexibility and opportunities for professional growth.”

That kind of motivation is something many people can relate to. We all want work that challenges us, stretches us, and gives us room to improve. But we also want work that supports the life we are building outside of it.

Donna also said, “It’s fulfilling to know that my work helps businesses run more smoothly and allows clients to focus on what matters most.”

That is what makes this role meaningful. A great Virtual Assistant is not simply checking things off a list. They are creating space for clients to breathe, think clearly, and move their business forward.

The Hard Part No One Talks About

Starting out as a VA can look exciting from the outside, but the reality is that it often comes with a steep learning curve. Different time zones, unfamiliar platforms, unique client preferences, and the pressure to perform well quickly can all feel like a lot in the beginning.

Donna was honest about that experience. She shared that one of her biggest early challenges was “adjusting to different time zones, new tools, systems, and client expectations,” and that at first, “it felt overwhelming to learn everything quickly while still delivering quality work.”

That kind of honesty matters because it reminds people that growth is rarely smooth. Most professionals do not begin with complete confidence. They build confidence by moving through unfamiliar situations one step at a time.

What helped Donna push through was not perfection, but posture. She said she overcame those challenges by staying proactive, organized, and focused on clear communication.

There is a lesson in that. In this kind of work, reliability often matters more than having all the answers right away. Clients do not expect mind-reading. They value someone who pays attention, communicates well, and keeps moving things forward.

What a Real Workday Looks Like

One of the most overlooked strengths of a VA is their ability to bring order to fast-moving days.

Donna described her routine as starting with checking emails, messages, and her task list so she can prioritize what needs immediate attention. From there, her day includes responding to emails, coordinating with tenants and owners, handling lease-related work, updating systems, and following up on pending requests.

What stands out here is not just the range of tasks. It is the mindset behind them.

There is quiet skill in being the person who keeps things from falling through the cracks. There is real value in being dependable, observant, and steady enough to manage moving pieces without losing momentum.

Donna also shared that before ending her day, she reviews what she has accomplished and prepares her to-do list for the next day. That kind of discipline may seem simple, but it is often the difference between working reactively and working with intention.

Balancing a Lot Without Losing Focus

Another reality of VA work is that it is rarely just one project at a time. There are always priorities shifting, deadlines approaching, and different people needing support.

Donna explained that she manages multiple projects by staying organized, prioritizing based on urgency, breaking larger tasks into steps, and using time blocks to stay focused. She also emphasized the importance of keeping communication open and using reminders and trackers to avoid overlap.

This says a lot about the role. Being a Virtual Assistant is not only about doing tasks well. It is about managing attention well. It is about knowing when to respond, when to follow up, and how to keep several moving parts aligned without letting quality slip.

That kind of balance does not happen by accident. It is built through habits, awareness, and a willingness to stay one step ahead.

The Moments That Stay With You

Some of the most meaningful moments in this kind of work are not always the biggest or most visible. Often, they are the moments when a difficult situation gets resolved and trust is built because someone stayed calm and dependable.

Donna shared that one of her proudest moments as a Virtual Assistant was successfully resolving a challenging tenant issue involving multiple parties. She said that by staying positive, communicating clearly, and maintaining a good attitude, she was able to handle it efficiently, and that earning the client’s trust was a huge accomplishment for her.

That says so much in just a few lines.

Trust is one of the highest forms of value a VA can provide. Skills matter, of course. Systems matter. Accuracy matters. But when a client trusts you, your role becomes deeper than support. You become someone they can rely on in moments that feel messy, urgent, or uncertain.

Donna also recalled a memorable experience where she was managing numerous lease renewals while also addressing tenant and owner concerns and handling calls. The client later expressed appreciation, which she described as incredibly rewarding.

That kind of appreciation means something because it reflects more than output. It reflects presence, consistency, and care.

Growth Beyond the Job Description

What is especially powerful about Donna’s story is that the role has shaped her beyond work itself.

She shared that being a Virtual Assistant has taught her time management, organization, communication, adaptability, and confidence. She said it has made her “more confident, adaptable, and efficient in both my work and personal life.”

That is one of the most meaningful parts of any career worth building. The best work does not just pay us. It develops us.

It teaches us how to respond under pressure. It shows us what we are capable of. It helps us become stronger, sharper, and more self-aware.

And for Donna, it also gave her something deeply personal: more time with her family.

That reminder matters. Behind professional growth is often a very human reason why someone chose this path in the first place.

Advice Worth Holding On To

For those just beginning their VA journey, Donna’s advice is grounded and encouraging. She said, “Be proactive and communicate clearly with clients while maintaining a positive attitude,” and added that building trust and experience takes time, but it is incredibly rewarding.

That is not just good advice for new VAs. It is a strong reminder for anyone building a career.

You do not have to know everything on day one. You do have to stay open, willing, and committed to growth.

A Virtual Assistant is not just someone behind a screen completing tasks. They are often the steady hand behind smoother operations, better communication, solved problems, and stronger client relationships.

And when you look closely, that is where the real value is. Not only in what gets done, but in the care, discipline, and growth behind it.

Summit VA Solutions: The Only Approved Tom Ferry Vendor for Virtual Assistants

Fri, 06 Mar 2026 19:38:46 GMT

Summit VA Solutions: The Only Approved Tom Ferry Vendor for Virtual Assistants

Success in Real Estate takes more than hard work. It takes consistency, systems, follow-up, organization, and the ability to focus on the tasks that truly grow a business. As agents and team leaders take on more clients, listings, marketing, and day-to-day responsibilities, having the right support in place becomes essential.

That is where Summit VA Solutions comes in.

Summit VA Solutions is proud to be the only approved Tom Ferry vendor for Virtual Assistants. This distinction reflects the quality of our service, the standard of our training, and our deep understanding of the support Real Estate professionals need in order to stay productive and grow with confidence.

What Is Summit VA Solutions?

Summit VA Solutions is a U.S.-based company located in Houston, Texas that provides highly skilled and trained Virtual Assistants.

We help businesses, especially in Real Estate, gain dependable support without the overhead that often comes with hiring full-time office staff. Our mission is to give business owners and agents the freedom to focus on high-value work while trusted support handles the day-to-day tasks that keep operations moving.

The Only Approved Tom Ferry Vendor for Virtual Assistants

Tom Ferry is one of the most recognized names in the Real Estate industry, known for coaching, training, and helping agents build stronger businesses through better systems, structure, and accountability.

Being the only approved Tom Ferry vendor for Virtual Assistants is a meaningful distinction for Summit VA Solutions. It shows that our service aligns with a high standard of professionalism and that our support model is built for the pace and demands of the Real Estate world.

This is not just about offering virtual assistance. It is about offering the right kind of support for professionals who need reliable help, clear systems, and people they can trust to represent their business well behind the scenes.

Why Virtual Assistants Matter More Than Ever

In today’s business environment, many professionals spend too much time handling repetitive and time-consuming tasks that pull them away from more important priorities. Emails, scheduling, data entry, marketing coordination, transaction follow-up, and administrative work can quickly fill a workday.

That is why Virtual Assistants have become such an important part of growing a business.

Instead of trying to do everything alone, business owners can delegate operational responsibilities to trained professionals who work remotely and efficiently. This allows more time for client relationships, lead generation, strategy, sales, and business development.

A Virtual Assistant is not just extra help. The right VA becomes part of the system that keeps a business organized, responsive, and productive.

What Summit VA Solutions Can Help With

Summit VA Solutions offers support across multiple areas of business operations. Our Virtual Assistants are trained to handle both administrative and marketing-related tasks, making them a valuable resource for busy professionals.

Administrative Support

A strong administrative foundation keeps a business running smoothly. Our Virtual Assistants can support daily operations through tasks such as:

Calendar management
Email management
Data entry
Database updates
Appointment scheduling
Client follow-up
File organization
General administrative assistance

Transaction Coordination Support

Real Estate transactions involve many moving parts, deadlines, and documents. Our Virtual Assistants can help support the coordination process by assisting with:

Organizing transaction files
Monitoring deadlines
Following up on required documents
Communicating with clients and partners
Helping keep the process on track

Marketing Support

Consistent marketing is one of the most important parts of business growth, but it often gets pushed aside when schedules become overwhelming. Our VAs can assist with:

Social media scheduling
Content support
Graphic coordination
Email marketing assistance
Listing promotion
Marketing task management

Lead Management and Follow-Up

Opportunities can be lost when follow-up is delayed or inconsistent. Our team can help support lead management efforts by assisting with:

CRM updates
Contact organization
Lead tracking
Follow-up reminders
Database maintenance

Our Candidate Selection Process

At Summit VA Solutions, we understand that the quality of support depends on the quality of the people behind it. That is why we take our candidate selection process seriously.

Our screening process is designed to identify individuals with strong communication skills, professionalism, reliability, and the ability to follow systems. We focus on selecting Virtual Assistants who are prepared to step into a business support role with confidence and consistency.

This allows our clients to work with assistants who are not only capable, but also committed to helping businesses stay organized and efficient.

More Time for What Matters Most

When business owners spend less time on repetitive tasks, they gain more time for the work that truly drives results. That may mean meeting with clients, generating leads, strengthening relationships, improving service, or planning the next stage of growth.

Summit VA Solutions is here to make that possible.

As the only approved Tom Ferry vendor for Virtual Assistants, Summit VA Solutions provides trusted support for professionals who want more organization, better systems, and more time to focus on what they do best.

The right support can make a major difference in how a business runs. With Summit VA Solutions, that support is ready to step in and help move your business forward.

Building a Career Without Missing the Moments That Matter

Fri, 30 Jan 2026 21:16:44 GMT

Building a Career Without Missing the Moments That Matter

Life as a mom and a working professional is full of meaningful moments, challenges, and triumphs. For Arlyn Mae Dela Cruz , becoming a Virtual Assistant was a choice rooted in passion, family, and finding a career path that allowed her to grow without sacrificing time with her loved ones.

Choosing a Path That Prioritizes Family

Arlyn’s inspiration to become a Virtual Assistant came from her role as a mother. She saw the opportunity to build a career without stepping foot in an office every day. Working from home means Arlyn can support her family and still be present for the moments that matter most — something she values deeply.

“I love that I don’t need to go to an office every day. I can work from home and still be with my family 24/7. That’s the biggest benefit for me.”

This flexibility and freedom are what drew her to the VA world, and they have made all the difference in her work-life balance.

Navigating Early Challenges With Grace

Like many who begin this journey, Arlyn started with limited knowledge of real estate, social media, and even the role of a Virtual Assistant itself. The beginning felt unfamiliar and daunting.

“Experience taught me so much. And with the supportive team at Summit guiding me, I grew more confident every day.”

Through hands-on experience, daily learning, and mentorship from the Summit team, Arlyn transitioned from uncertainty to confidence — gaining practical skills and self-assurance along the way.

What a Virtual Assistant’s Workday Looks Like

Every day, Arlyn starts by reviewing emails and checking on new transactions, known in the industry as “mutuals.” She focuses on the seller side of real estate support while her partner, Peter, manages the buy side.

Her core tasks include:

Reviewing emails and new transaction details
Managing the calendar and important deadlines
Coordinating with escrow for necessary documentation

This routine ensures that all moving parts stay organized and on track. Behind each successful closing is the careful planning and attention to detail that Arlyn brings to her work.

Balancing Multiple Projects With Team Support

Handling multiple tasks is a team effort. Arlyn and her colleagues rely on clear communication, transparency, and alignment to stay efficient. By supporting one another and staying in sync, they manage workloads effectively and maintain a high standard of service.

A Defining Moment in the Role

Arlyn’s proudest moments come from knowing her work matters — not just professionally, but personally.

“I can support my family financially, work in my comfort zone, and keep learning without the stress that comes with corporate work.”

Her commitment to growth and family balance is one of her strongest motivators.

Memorable Client Experiences and Tough Challenges

One experience Arlyn cherishes is when a client recognized her efforts and treated her with the same trust as a long-term VA. That relationship grew into mentorship — a major milestone in her career.

Finding long-term clients was one of her biggest early challenges. Short engagements made consistency difficult, and it was discouraging at times. But Arlyn stayed persistent, upskilled continually, and leaned on her mentors for guidance.

“Eventually, I found a client who not only trusted me but also mentored me, helping me grow both professionally and personally.”

How Being a VA Changed Her Life

Becoming a Virtual Assistant transformed Arlyn’s everyday life. She gained control over her schedule, reduced stress, and found a way to contribute financially while being fully present with her daughter.

This balance has reshaped her concept of work and allowed her to enjoy both career success and meaningful family time.

Skills Developed Along the Way

Through her work, Arlyn developed key professional skills such as:

Transparency in communication
Clear progress updates
Asking for guidance when needed
Building trust with clients

These skills not only make her an effective Virtual Assistant but also strengthen her client relationships.

Advice for Aspiring Virtual Assistants

For those starting their VA journey, Arlyn offers heartfelt advice:

“View feedback as guidance rather than criticism. This mindset helps you develop your skills and build strong client relationships.”Her story is a testament to perseverance, continuous learning, and the rewarding possibilities that come with dedication and the right support.

What to Look for When Hiring a Real Estate Virtual Assistant

Thu, 22 Jan 2026 22:16:01 GMT

What to Look for When Hiring a Real Estate Virtual Assistant

Hiring a Real Estate Virtual Assistant can be one of the smartest decisions you make for your business. The right VA does not just save time. They bring structure, consistency, and support that allows your Real Estate operation to run smoothly as it grows.

That said, not all virtual assistants are created equal. Knowing what to look for before you hire can make the difference between a partnership that works and one that creates more work for you.

Here are the key factors every Real Estate professional should consider when hiring a Virtual Assistant.

Real Estate Experience Is Non-Negotiable

Real Estate is fast-paced and detail-driven. A VA must understand timelines, listing workflows, transaction coordination, and the standards expected in the industry.

When evaluating a candidate, look for experience with:

Listing marketing coordination
Transaction and document organization
Daily agent support tasks
Real Estate communication standards

A Real Estate-trained VA can contribute immediately instead of learning from scratch..

Education and Professional Background Matter

A strong educational foundation supports better problem-solving, communication, and decision-making. A college-educated VA is more likely to understand business context, follow structured processes, and adapt to changing priorities.

Education is not about titles. It is about preparedness, professionalism, and accountability.

Background Checks Protect Your Business

Your VA often has access to sensitive information, internal systems, and client-facing materials. Background checks are essential for trust and security.

Before hiring, confirm that:

Identity and employment history are verified
Screening standards are in place
Confidentiality is taken seriously

This protects both your business and your clients.

DISC Testing Ensures the Right Fit

Skills alone are not enough. Personality and work style play a major role in long-term success.

DISC testing helps identify:

Communication style
Work pace and preferences
Strengths in structure, support, or initiative
Alignment with Real Estate environments

Matching the right personality to the right role reduces friction and improves results.

Strong Communication Skills

Clear communication keeps everything moving. Your VA should be confident providing updates, asking questions, and flagging issues early.

Look for someone who:

Communicates clearly in writing and verbally
Understands instructions without repeated follow-up
Provides consistent status updates
Knows when to escalate concerns

Good communication saves time and prevents mistakes.

Organization and Attention to Detail

Real Estate involves contracts, deadlines, and multiple moving parts. A detail-oriented VA helps keep everything organized and on track.

Strong organizational habits include:

Clean file and folder management
Accurate tracking of tasks and deadlines
Consistent follow-through
Reliable documentation practices

Organization protects your time and your reputation.

Marketing and Tech Awareness

Even if your VA is not creating content, they often support listing marketing and content coordination.

Valuable skills include:

Social media coordination
Listing asset organization
Basic design and video support
Familiarity with common marketing workflows

Tech awareness helps your marketing stay consistent and efficient.

Systems, Training, and Ongoing Support

One of the biggest mistakes agents make is hiring a VA without a support system behind them.

A structured provider ensures:

Real Estate-specific training
Standard operating procedures
Performance monitoring
Ongoing coaching and quality control

This removes management pressure from you and creates consistency.

Why This Matters When Hiring Through Summit VA Solutions

Summit VA Solutions Virtual Assistants are:

Real Estate trained
College educated
Background checked
DISC tested

This combination ensures that every VA is not only skilled, but vetted, prepared, and aligned for Real Estate work from day one. It is designed to remove guesswork, reduce risk, and deliver reliable support.

Hiring a Real Estate Virtual Assistant is not just about delegating tasks. It is about choosing support that fits your business, protects your time, and maintains professional standards.

A Day-to-Day Look at Kurt Cuyopan’s Life as a Virtual Assistant

Fri, 16 Jan 2026 18:30:00 GMT

A Day-to-Day Look at Kurt Cuyopan’s Life as a Virtual Assistant

In today’s fast-moving Real Estate environment, success depends on more than strong sales skills. It relies on systems, follow-ups, and people working quietly in the background to make sure no opportunity is missed. At Summit VA Solutions, Virtual Assistants are trained to become an extension of their client’s business. One of those professionals is Kurt Cuyopan , whose journey as a VA reflects dedication, resilience, and genuine care for the people he supports.

Choosing a Path That Put Family First

Kurt’s decision to become a Virtual Assistant was rooted in something deeply personal.

“Knowing that the work I would do as a VA would allow me to spend time at home with family instead of going out to work every day was the absolute inspiration for me to become a VA.”

For Kurt, the shift to remote work was not just about convenience. It was about reclaiming time, reducing daily stress, and creating a better quality of life. The ability to work from home gave him a sense of balance that traditional office work never offered.

Navigating the Early Challenges

Like many professionals entering a new field, Kurt’s first days as a VA were overwhelming.

“I was overwhelmed by the type of tasks I was asked to do initially. Everything was different from the work I was used to.”

Instead of giving in to pressure, Kurt leaned into reflection and gratitude.

“I overcame it by remembering why I got into this business and how hard I worked for it.”
“Getting to work this job is an answered prayer, so staying thankful helped me get through it.”

This mindset allowed him to adapt, learn quickly, and build confidence as he grew into the role.

What a Real Estate Virtual Assistant’s Day Really Looks Like

Kurt’s workday is built around awareness, accuracy, and speed. Each morning begins with a careful review of communication channels.

“I start off the day by checking the company email to see if there are any stragglers that haven’t been paid attention to yet.”

From there, he monitors multiple platforms to ensure all incoming leads are updated and properly handled.

“I then check every other platform for leads that need updating, such as Follow Up Boss and Brivity.”

A major part of Kurt’s responsibility is lead assignment, a task that requires constant attention.

“The company’s email is where I spend most of my workday making sure the correct agents are assigned to their leads.”

“If no agent is assigned, I get the lead an agent.”

This level of vigilance helps ensure that opportunities are acted on quickly and efficiently.

Staying Grounded Under Pressure

Managing multiple platforms and time-sensitive tasks can be demanding. Kurt approaches heavy workloads with discipline and focus.

“I always make sure I do one task at a time, especially if the workload looks overwhelming.”

By breaking work into manageable steps, momentum naturally builds.

“All it takes is that first step and before you know it you’re crossing the finish line with a wonderful feeling of accomplishment.”

This approach not only keeps his work organized but also prevents burnout.

A Defining Moment on the Job

One experience stands out as a reminder of how critical a VA’s role can be.

“Had I not seen the request for an agent right away, we would’ve lost that potential customer.”

By acting quickly, Kurt helped secure a high-value opportunity for his client’s team. The appreciation he received afterward reinforced the importance of attentiveness and decision-making in Real Estate support.

Building Trust Beyond Tasks

Kurt values the human side of his work just as much as the technical side.

“I always look forward to call meets with my client as we would talk about next steps in taking care of leads.”

These meetings created space for genuine connection.

“After shop talk, we would check in on each other.”

Over time, professional collaboration evolved into trust and rapport, strengthening the working relationship and overall communication.

Overcoming Everyday Remote Work Challenges

Long hours at a desk come with their own set of challenges.

“A tough challenge is trying to stay awake during the latter part of one’s shift.”

Kurt found simple but effective ways to stay alert.

“Standing up is a good way to get the juices flowing again.”

Small habits like movement and short resets help him maintain focus and accuracy throughout the day.

How Being a VA Changed His Life

The impact of this career extends far beyond work tasks.

“Being a VA has allowed me to spend so much more time in the comfort of my own home surrounded by the people I love.”

“I am now much happier than I ever was working outside away from my family.”

Reduced daily expenses, less commuting stress, and more time at home have made a meaningful difference in Kurt’s overall well-being.

Lessons and Advice for Aspiring Virtual Assistants

For those considering a career as a VA, Kurt offers grounded advice.

“I would advise new VAs to learn as much as they can about the industry they enter.”
“Make it your mission to make your client’s life easier.”

Understanding the client’s business, staying adaptable, and knowing when to pause and reset are key to long-term success.

The Summit VA Difference

Kurt’s story highlights what Summit VA Solutions stands for. Skilled professionals, strong training, and Virtual Assistants who take ownership of their role. Behind every smooth transaction and organized system is someone like Kurt, showing up daily with focus, care, and commitment.

This is what it means to be part of Summit VA Solutions.

From Call Center Agent to Virtual Assistant

Mon, 29 Dec 2025 17:27:14 GMT

From Call Center Agent to Virtual Assistant

Some careers begin with a big leap. Others begin with a simple decision to choose a better rhythm for life. For Joanne Bautista , becoming a Virtual Assistant was both.

She was drawn to a role that offered flexibility without sacrificing quality. As she put it, it meant working from home while still showing up with professionalism and value.

“It allows me to work from the comfort of my home while maintaining a healthy work-life balance… even the ability to work in pajamas, without compromising professionalism or quality.”

At Summit VA Solutions , this mindset is familiar. Many of our VAs come in with strong corporate or BPO backgrounds, then grow into a style of work that requires more ownership, clearer communication, and sharper prioritization.

Joanne’s journey is a great example of how that shift looks in real life.

10 Years of BPO Experience, Then a New Kind of Independence

Joanne spent 10 years in a traditional BPO environment , and the transition to the VA world came with a learning curve, even with her experience.

“Being a VA is very different… you’re expected to be more independent, wear multiple hats, and manage tasks without the structured support and systems…”

That difference is exactly why Summit VA Solutions places so much importance on strong foundations: clear expectations, consistent communication, and practical systems that support independent work. The goal is not to recreate the office, but to equip VAs to succeed in a remote setting where initiative matters.

What Joanne Does as a Leasing Specialist

Joanne’s day-to-day work centers on creating a smooth rental experience for prospects and tenants.

Her typical workday includes:

Taking incoming calls and responding to property inquiries
Scheduling and coordinating showings
Screening applications and guiding applicants through next steps
Sending leases, explaining terms clearly, and supporting move-ins

“I schedule and coordinate property showings, making sure each prospect has a smooth and positive experience.”

This role requires accuracy, consistency, and people skills. In many ways, it is part customer service, part operations, and part relationship management.

Managing the Rush Without Losing Quality

One of the toughest moments Joanne described was dealing with a surge of calls and urgent tasks all at once.

“Multiple inquiries, follow-ups, application screenings, and scheduling requests all came in at the same time…”

Instead of pushing through on stress alone, she relied on structure.

“I tackled this by quickly reorganizing my workflow, prioritizing time-sensitive tasks… creating a clear task list… and communicating proactively…”

That approach reflects a core Summit VA Solutions standard: when volume increases, your process becomes your protection. Priorities get clearer, communication becomes more proactive, and tracking becomes non-negotiable.

Her Proudest Moment

Joanne’s proudest moment was tied to performance recognition.

“Receiving my yearly raise based on performance… it showed that my hard work, consistency, and dedication were truly recognized…”

At Summit VA Solutions, performance is not just about doing tasks. It is about reliability, follow-through, and building trust over time. Raises, positive feedback, and long-term client confidence are often the result of that steady consistency.

A Memorable Client Moment

One of Joanne’s standout experiences came during a regular check-in when the conversation became more personal and meaningful.

“The client shared how much they genuinely [appreciate] the Philippines… Filipinos are kind, hardworking, trustworthy, and very efficient…”

What made it memorable was the connection between culture and service.

“They mentioned that their positive experience working with me reinforced why they enjoy working with Filipino professionals.”

This is the real impact of excellent VA work. It is not only about completing tasks. It is about strengthening relationships through dependable support and strong communication.

How Being a VA Changed Joanne’s Life

This is where Joanne’s story becomes deeply relatable, especially for working parents.

She shared how difficult it was to be present for family milestones during her BPO years, especially around the holidays.

“It was very challenging to spend time with my family… I often had to leave my kids at night…”

Working from home with Summit VA Solutions gave her a different kind of stability.

“I’m now able to spend special occasions with my family while still delivering consistent, high-quality performance…”

And as a single mom, the shift brought something even more important: independence and confidence.

“Being a VA has allowed me to provide for my family independently… It has given me balance, stability, and a sense of fulfillment…”

Skills Joanne Built Along the Way

Joanne’s growth is clear in how she describes her development:

“I’ve gotten better at handling bigger tasks and even manager-level responsibilities…”

She also emphasized how juggling priorities became more natural over time.

“Managing multiple tasks, staying organized, and juggling priorities now feels more natural to me.”

That combination of confidence + systems is often what separates a new VA from a high-performing VA.

Joanne’s Advice for New Virtual Assistants

Her advice is grounded and encouraging, especially for beginners who feel overwhelmed.

“Know your priorities and stay focused on your goals… Be patient with yourself, keep learning, and trust the process.”

And her closing line is the kind that sticks:

“If we can do it, why can’t you?”

A Career Built on Consistency and Real Life Wins

Joanne Bautista’s story reflects what Summit VA Solutions stands for: real opportunities, meaningful work, and the ability to build a stable career without losing the moments that matter at home.

Her journey is proof that transitioning from BPO to VA is not just a job change. It is a shift in ownership, confidence, and long-term growth, supported by the right mindset and the right systems.

THE REAL IMPACT OF BEING A SUMMIT VIRTUAL ASSISTANT

Tue, 09 Dec 2025 19:24:57 GMT

THE REAL IMPACT OF BEING A SUMMIT VIRTUAL ASSISTANT

Every VA has a story, but some stories remind us why this industry is more than just online work. It’s growth, freedom, and the chance to build a life with more presence, both professionally and personally.

Today, we’re proud to share the journey of Angelo Tan , one of Summit VA Solutions’ dedicated virtual assistants whose experience captures what it truly means to thrive in this field.

Where It All Began

For Angelo, the VA world started back in 2013, long before remote work became the norm.

He recalls, “Initially… it was witnessing how my siblings are enjoying the benefits to it. Decent income, no commute, no tax, etc.”

Like many VAs, he was drawn in by the practicality. But what made him stay over the years is much deeper.

According to Angelo, “Why I stayed as a Virtual Assistant is how it molded me to become a better person… I improved professionally… and I mostly enjoy the benefit of having more time to myself.”

Summit VA Solutions always believes that the VA career is not just a job, it’s a lifestyle shift. Angelo’s story proves exactly that.

Growing Through Challenges

Starting out wasn’t easy. Fresh from graduation, Angelo admits:

“I had no idea what I was doing. With zero background, I had to adapt.”

Adaptability is a core Summit value, and one of the biggest predictors of long-term VA success. Angelo leaned into change, learned new tools, embraced new environments, and discovered that flexibility is a superpower in this industry.

His advice mirrors this mindset:
“Adapt to changes… Learn to adjust working with different people with different personalities.”

Finding Balance and Becoming Indispensable

Balancing multiple clients and tasks is part of every VA’s reality, but Angelo approaches it with a simple, grounded perspective:

“You have to learn to prioritize… especially the ones that are time sensitive. You have to have an SOP for everything, and you have to be highly organized.”

At Summit VA Solutions, we emphasize systemization and strong foundation skills and Angelo is a great example of how structure leads to confidence.

His mindset is something we hope new VAs will hold on to:
“Be proactive… know you went above and beyond, be indispensable.”

A Moment That Made It All Worth It

When asked about his proudest moment, Angelo didn’t mention achievements, promotions, or milestones.

Instead, he shared this:

“It would be the day my son had a presentation at school… I realized how blessed I am to be able to be there and be present to watch my son perform.”

This is the heart of the VA journey, having the freedom to show up for the moments that matter.

We believe success isn’t just measured by client satisfaction or output. It’s also measured by the quality of life our VAs gain along the way.

Advice for Aspiring VAs

Angelo’s guidance is honest, practical, and rooted in real experience:

“Learn to accept mistakes… but try to make sure those mistakes won't happen again.”
“Learn new things; if there's an opportunity to develop new skills, volunteer.”
“Be proactive… be indispensable.”

This is exactly the growth mindset we nurture, one that turns beginners into confident, versatile, and highly valued professionals.

Final Thoughts

Angelo’s journey reminds us that becoming a VA is not just about earning from home. It’s about becoming more adaptable, more skilled, more present, and more connected to the life you want to build.

At Summit VA Solutions, we’re proud to support talents like Angelo who redefine what professional success can look like.

Finding Purpose, Confidence, and Career Growth

Tue, 02 Dec 2025 15:40:28 GMT

Finding Purpose, Confidence, and Career Growth

At Summit VA Solutions, we meet Virtual Assistants with stories that remind us why this industry is so meaningful. We’re proud to feature Rocel Guyon , whose dedication to learning, adapting, and serving her clients makes her stand out in all the best ways.

From her first week as a VA to her biggest milestones today, Rocel is an example of how commitment and dedication can transform a person’s career and personal life.

Inspired by Family, Driven by Purpose

For Rocel, becoming a Virtual Assistant didn’t start with ambition alone. It began with love.

“I started wanting to be a Virtual Assistant because I wanted to provide a comfortable life for my family.”

That simple desire has grown into a thriving career where she not only earns for her loved ones but also proves to herself what she’s capable of.

Her First Big Challenge

Like many new VAs, the biggest hurdle was understanding different clients, personalities, and work styles.

“Adapting to each client’s unique expectations and work style was the most challenging for me… but over time I learned to approach every task with patience and curiosity.”

What impressed us most is how intentional Rocel is. Instead of shying away from complexity, she dove in. She studied her client’s business, researched continuously, and built systems that worked for her.

This is the exact kind of mindset that makes a VA thrive not perfection, but willingness to learn.

A Day in her life

Rocel’s day starts the way all strong working relationships do: with presence and consistency.

She begins by checking in with her client, then works through daily reports, emails, and task lists. Her rhythm is steady, organized, and built around reliability.

“I make sure all emails are answered and organized… then I move on to tasks assigned by my client and his team, ensuring everything is completed efficiently and on time.”

This level of self-management and initiative is what sets excellent VAs apart. And Rocel embodies it effortlessly.

Balancing Projects with Intention

Her approach to multitasking is simple but powerful:

“I prioritize urgent tasks before non-urgent ones, making sure each is handled thoroughly so nothing needs to be redone.”

It’s this careful attention that creates trust, not just completing tasks, but completing them well.

Moments That Make the Work Worth It

Every VA remembers that one moment when a client’s appreciation hits differently. For Rocel, it was hearing heartfelt gratitude for a project she worked hard on.

Another memorable experience was planning a full flight itinerary for a client and his family, complete with a beautifully designed PDF she created herself.

“He told me that everyone loved it… and since then, they’ve looked forward to how their itineraries will be presented.”

This is what we love seeing: initiative turning into excellence, and excellence turning into long-term client trust.

Handling Tough Situations with Grace

One of Rocel’s toughest moments came while speaking to a frustrated tenant. With her client unavailable, she had to manage the situation on her own.

“I stayed calm, listened, and gently guided the conversation until her tone softened.”

This is textbook professionalism. And it’s the kind of emotional intelligence that can’t be taught through manuals, it comes from maturity, empathy, and experience.

How Becoming a VA Changed Her Life

Rocel’s journey isn’t just about career growth. It’s about quality of life.

“Becoming a Virtual Assistant has allowed me to pay my bills on time and support my family’s needs… while still having quality time with them.”

This balance is exactly what Summit VA Solutions advocates for: meaningful work without sacrificing family life.

Skills Built Through Determination

Over time, Rocel has strengthened skills that make her a more well-rounded VA: multitasking, active listening, problem-solving. But she didn’t stop there.

“I taught myself basic video editing and graphic design by researching and practicing when my client needed those skills.”

This is the kind of initiative that turns a good VA into an invaluable one.

Her Advice to Aspiring Virtual Assistants

“Don’t be afraid of change. Every challenge is an opportunity to grow… It’s always better to ask questions than to pretend you know something.”

We couldn't agree more! Curiosity, humility, and consistency... these are the traits that build successful VA careers.

Working with VAs like Rocel reminds us why we do this work. Her story reflects:

The power of continuous learning
The strength of family motivation
The heart of service that defines the best VAs
The courage to adapt, improve, and step up when needed

Rocel represents the spirit of Summit VA Solutions: grounded, hardworking, and committed to excellence. We are proud to have her in the Summit family, and even prouder to share her story.

From “Figuring It Out” to Leading the Workflow

Tue, 25 Nov 2025 14:47:43 GMT

From “Figuring It Out” to Leading the Workflow

Every Virtual Assistant has a story worth telling, stories of resilience, reinvention, and the quiet strength it takes to support businesses behind the scenes. Today, we highlight the journey of Mark Kelvin Vitug , whose path into the VA world wasn’t fueled by a single moment, but by a deeper calling for meaningful work.

From Routine Tasks to Purpose-Driven Work

Mark shares that “It wasn’t just one thing but mostly the thought of doing more meaningful work that pushed me toward becoming a Virtual Assistant.”

After almost a decade in customer service and client-facing roles, he developed a strong intuition for problem-solving and staying grounded under pressure. For him, being a VA wasn’t just about tasks; it was about making real improvements in how businesses operate.

Many VAs discover their passion the same way, not by chance, but by recognizing how their natural strengths align with building stability and structure for someone else’s success. The desire to “make things run smoother” is often where the best VA journeys begin.

Starting From Scratch

Like many new VAs, Mark’s first challenge was stepping into a world with less structure but more responsibility.

He shares that his biggest hurdle was moving away from rigid corporate scripts and into a role where he had to “figure everything out for myself.” His first client in property management had little to no established processes, making his first few days overwhelming.

But instead of backing down, he transformed uncertainty into teamwork.

“I overcame this by turning that confusion into a collaborative project. I started having weekly check-ins… By documenting what worked best and getting their support for my ideas, I quickly found my feet.”

This experience taught him that his greatest value wasn’t just completing tasks, it was building systems that make work easier for everyone.

This is the true mark of a strong VA. The best VAs don’t wait for clarity, they create it.

A Workday Grounded in Intention

Mark begins each day with purpose.

He logs in early, clears urgent concerns, and enters what he calls his “deep focus time”, the part of the day reserved for high-concentration tasks like analysis, reporting, and complex client work.

Before signing off, he prepares daily report updates so his clients always know where things stand.

This structure reflects one of Summit’s core teachings: consistency builds trust. When clients know what to expect, they feel supported, and that reliability becomes a VA’s greatest asset.

Balancing Projects With Discipline and Transparency

Managing clients is challenging, but Mark has a simple formula: discipline + prioritization + communication.

He prioritizes tasks every morning based on deadlines and strategic impact, while keeping communication open so clients always stay informed.

This mirrors what we teach at Summit VA Solutions, transparency reduces stress for both clients and VAs. When expectations are aligned, productivity naturally follows.

Being the Calm in Someone’s Storm

When asked about his proudest moment, Mark sums it up beautifully:

“Being the dependable human presence that allowed my client to keep breathing when everything else went wrong.”

This is what many people don’t see, the emotional weight VAs often carry. Behind every business owner overwhelmed by tasks, stress, or growth, there’s often a VA silently keeping everything together.

A Career That Changed His Life

For Mark, becoming a Virtual Assistant didn’t just change his career, it changed his entire life.

He shared that shifting away from a 9-to-5 job and long commutes gave him the most meaningful gift: time with his wife and daughter.

“This flexibility hasn’t reduced my productivity; it’s actually boosted it… That feeling of professional success balanced with personal fulfillment is the greatest change of all.”

The VA industry opens doors for many Filipinos to work with dignity, stability, and family-first schedules. Mark’s story is proof that a well-supported VA is not just productive, they’re happier, healthier, and more fulfilled.

Advice for New VAs: Be the One Who Organizes the Chaos

Mark’s guidance to newcomers is powerful and practical: “Don’t wait to be told what to do; be the one who organizes the chaos.”

He encourages VAs to think beyond task completion and evolve into strategic partners — the kind of assistants who anticipate needs, build systems, and communicate clearly.

This mindset is exactly what Summit trains and nurtures. Skills can be taught, but initiative sets exceptional VAs apart. Clients don’t just want help, they want leadership behind the scenes.

Mark Kelvin Vitug’s story is a reminder that being a Virtual Assistant is more than remote work — it’s a craft, a commitment, and often, a personal transformation.

We are proud to support VAs like Mark who don’t just show up for work, they show up for their clients, their families, and their own growth.

A Journey Built on Purpose, Growth, and Grit

Tue, 18 Nov 2025 21:48:32 GMT

A Journey Built on Purpose, Growth, and Grit

Every Virtual Assistant has a story worth telling, stories of grit, passion, and transformation.

Today, we shine the spotlight on Syrel Mae Sister-Marzan , a VA whose journey reminds us why remote work can be life-changing.

A Mother’s Purpose

For Syrel, the decision to become a Virtual Assistant began with one simple, powerful inspiration, her kids.

“My kids inspired me to become a Virtual Assistant. I wanted to find a job that gives me flexibility — where I can work, grow, and provide for them while still being there to watch them grow every day.”

Her story echoes one of the strongest reasons people choose the VA path: the desire to build a career without missing the moments that matter most. We’ve seen time and again how parental motivation becomes a source of unstoppable drive. Syrel’s journey is a perfect example.

Building Confidence One Step at a Time

Like many new VAs, entering the online workspace felt overwhelming for her. She recalls:

“The biggest challenge I faced when starting out as a Virtual Assistant was building my confidence and experience. Since I was new to the online work environment, I wasn’t sure where to start or how to find clients.”

But Syrel didn’t let uncertainty stop her. She adopted a learner’s mindset — joining communities, taking on small projects, and improving a little each day:

“I overcame it by continuously learning — watching tutorials, joining online communities, and taking small projects to gain experience.”

This type of determination is what we see in our most successful VAs. Growth starts with courage, but it’s sustained by consistency, something Syrel has mastered beautifully.

Her Workday: Structure, Focus, and Service

Syrel’s typical day reflects the professionalism Summit VAs are known for. She starts by checking tasks, messages, and priorities, then moves into a steady rhythm of administrative tasks, client communications, reports, and contract preparation.

Her secret to staying on track?

“I balance multiple projects by staying organized using Google Sheets… I update it regularly throughout my shift so I can monitor my progress and make sure every project is on schedule.”

Simple. Effective. Reliable. These qualities make her invaluable to her client and a model VA for our community.

Meaningful Relationships That Go Beyond Screens

One of the most beautiful parts of Syrel’s journey is how deeply she values her client relationships. Her proudest moment as a VA is not tied to a task but to trust.

“My proudest moment as a Virtual Assistant is maintaining a great working relationship with my client. Seeing their appreciation and trust in my work makes me proud and motivates me to keep improving.”

A moment she’ll never forget is when her client surprised her with a birthday video:

“They remembered my birthday and sent me a video greeting with all the team members… it made me feel appreciated and connected, even though I mostly work remotely.”

At Summit VA Solutions, this resonates deeply with our belief that real relationships create real results . Syrel’s experience proves that strong communication and genuine connection can thrive even in a virtual workspace.

Challenges That Built Strength

Not every day is perfect. Syrel openly shares one of her toughest moments:

“One of the hardest challenges was when I did a task incorrectly.”

But she handled it with accountability and professionalism — fixing the issue, communicating, and implementing a checklist so it would never happen again. This response is exactly the kind of ownership that sets Summit-trained VAs apart.

How the VA Life Transformed Her World

When asked how this career changed her life, Syrel’s answer captures what many VAs dream of:

“Being a Virtual Assistant has changed my life by giving me financial stability and the flexibility to be there for my kids… It has also allowed me to travel with my family to places I had never been before.”

More than that, she gained confidence, discipline, and the pride that comes from contributing meaningfully to her client’s success.

From our perspective at, Syrel’s story is proof of what happens when skill meets heart. Her journey reflects the very mission we stand for, empowering hardworking individuals to build sustainable, fulfilling careers from home.

Skills Sharpened Along the Way

Through her VA experience, Syrel strengthened key abilities such as:

Organization and time management
Administrative and contract processing
Communication
Client follow-ups and report handling
Independent problem-solving
Attention to detail

These are not just skills — they are pillars that support long-term success in any VA career path.

Her Advice to New VAs

Syrel leaves newcomers with the words she wished she heard early on:

“Stay organized, communicate clearly, and be patient with yourself. Focus on quality and keep learning — consistency and reliability go a long way in this role.”

And we couldn’t agree more.

Syrel exemplifies what makes a true Summit VA: determination, humility, growth, and heart . Her story shows future VAs that this career is not just about tasks and tools, it’s about building a life that aligns with your values.

Whether you’re a parent, a career shifter, or someone seeking flexibility and purpose, Syrel’s journey is a reminder that with the right training and support, you can thrive.

How Busy Real Estate Agents Use VAs to Scale Without Burnout

Fri, 14 Nov 2025 20:11:38 GMT

How Busy Real Estate Agents Use VAs to Scale Without Burnout

If you’re a real estate agent, you already know the truth: the job never ends.

Your day can start with client calls, move into showings, then shift to paperwork, marketing, and follow-ups, and somehow you’re still expected to stay visible online, nurture leads, and keep your database updated.

Most agents don’t struggle because they’re not good at what they do. They struggle because they’re doing everything alone .

That’s where a professionally trained Real Estate VA becomes a total lifesaver.

You Can’t Grow When You’re Buried in Tasks

Every agent reaches a point where the workload becomes impossible to manage.

You’re juggling:

Listing coordination
Transaction deadlines
Social media
Email inquiries
Appointment scheduling
MLS updates
Open house prep
Client follow-ups
Lead responses
CRM organization

At some point, you spend more time managing tasks than building relationships or closing deals, the activities that actually bring in income. A Real Estate VA steps in so you can focus on clients, showings, negotiations, and referrals.

What a Real Estate VA Takes Off Your Plate

A Summit VA Solutions assistant is trained specifically for real estate, which means they can confidently handle:

Preparing CMA reports
Creating flyers, property posts, and marketing assets
Updating the MLS
Scheduling showings and coordinating with agents
Managing your calendar, inbox, and lead responses
Following up with warm leads
Organizing transaction paperwork
Communicating with lenders, title companies, and inspectors
Managing your CRM
Helping with open house prep and post-event follow-ups
Posting consistent social media content

Each task may feel small but together, they control your entire day.

What Happens When You Get Your Time Back

When agents delegate to a VA, these changes happen almost immediately:

You respond to leads faster
You look more consistent online
Your transactions get smoother
Your clients get a better experience
You get more referral opportunities
You stop feeling constantly behind

And most importantly: You finally have mental space to prospect, nurture relationships, and show homes — the core of your business.

Why This Matters: Real Estate Burnout Is Real

Working nights, weekends, and holidays is already part of the job. Add admin work, marketing, and constant follow-ups — and burnout becomes inevitable.

A VA doesn’t just help your business. They help your life .

They bring structure, consistency, and support, so you don’t feel like you’re running on fumes every day.

Why Agents Choose Summit VA Solutions

Our VAs are trained specifically for real estate. That means they understand:

Real estate systems
U.S. communication standards
Lead follow-up processes
Transaction timelines
MLS basics
Listing and marketing workflows
The importance of client experience

You’re not hiring someone who needs constant guidance. You’re adding a trained team member who can keep your business moving even while you’re at showings, closings, or spending time with your family.

Real estate is one of the most rewarding careers but only when you have the right support.

A Real Estate VA allows you to grow without sacrificing your health, your time, or your client experience. With the right help behind you, scaling becomes easier, deals close smoother, and your business finally feels manageable again.

How One Mom Built a Career That Works for Her Family

Tue, 04 Nov 2025 18:21:56 GMT

How One Mom Built a Career That Works for Her Family

At Summit VA Solutions, we believe every Virtual Assistant has a story worth sharing, one that reflects resilience, purpose, and the pursuit of balance between work and life. Behind every successful VA is a person who took a leap of faith, learned from challenges, and found meaning in the flexibility this career brings.

We’re shining the spotlight on Quaverine Pelingen , one of our dedicated Virtual Assistants who has not only mastered her craft but also built a life anchored in love for her family and passion for her work.

A Mother’s Motivation

For Quaverine, her journey began with a simple but powerful reason, her kids.

“I was inspired to become a Virtual Assistant because of my kids. I wanted to be present for them while still building a stable career that supports our needs. Working as a VA allows me to spend more time at home. To see their milestones, help with school, and be there when they need me, without sacrificing my professional growth. It gives me the best of both worlds: being a hands-on parent and a career-driven individual. My kids motivate me every day to keep learning, do my best, and show them that you can build a good future through hard work and dedication.”

Her story reflects what many parents dream of, the chance to be there for their children while still growing professionally. For Quaverine, becoming a Virtual Assistant wasn’t just about convenience or flexibility; it was about redefining success . It’s about creating a life where family doesn’t have to take a backseat to career goals.

We often meet individuals who share this same motivation, people who value time with loved ones just as much as professional development. It’s what makes the Virtual Assistant industry truly life-changing for many.

Finding Balance Between Work and Family

Every beginning comes with its share of challenges, and for Quaverine, that meant learning how to balance her roles as a mother and a professional.

“The biggest challenge I faced when starting out as a Virtual Assistant was balancing my time between work and family. At first, it was hard to set boundaries. I wanted to give my best to my clients while also being fully present for my kids. It took time to find the right routine, but I learned to manage my schedule better, set priorities, and create a healthy work-life balance.”

Her experience is something most new VAs can relate to. When home becomes both your workspace and your family space, it takes patience and discipline to find the right rhythm. Through practice and consistency, Quaverine discovered what works best for her, and that balance became her foundation.

A Day in the Life

Working the night shift may not be easy, but for Quaverine, it’s part of the routine that allows her to maximize her time for her family.

“Since I work the night shift, my day runs a little differently. I usually spend the evening helping my kids with schoolwork and making sure everything’s settled before bedtime. Once the house is quiet, that’s when I start working. The peaceful hours at night help me focus and finish my tasks efficiently.”

Her story paints a real picture of the dedication it takes to manage both home and career. Even in the quiet hours of the night, she works hard, not just for her clients, but for her children’s future.

“After my shift, I rest for a bit, then help prepare my kids for school and take care of things at home. It can be tiring at times, but I’m grateful that I can still provide for my family while being present in their everyday lives.”

This kind of routine requires endurance, but it also reflects one of the greatest advantages of remote work, the freedom to design your day around what matters most.

Building Trust and Growing With Clients

What truly stands out in Quaverine’s story is her commitment and loyalty.

“My proudest moment as a Virtual Assistant is knowing that I’ve been with the same client for over seven years. It makes me proud because it shows I’m doing something right, that my work is valued, consistent, and trusted.”

In an industry where client relationships often change, maintaining a professional partnership for over seven years speaks volumes. It reflects her dependability, consistency, and the trust she has earned through hard work.

“One of my most memorable experiences with a client is when she goes on a long vacation and entrusts me with almost everything in the company. Even though she’s still available when I need guidance, she gives me full responsibility to keep things running smoothly.”

That kind of trust isn’t easily given — it’s earned through reliability, competence, and care. For Summit VA Solutions, this is exactly what we aim to build in every VA we train: professionals who not only get the job done but earn the confidence of their clients.

Managing Multiple Projects With Grace

“Balancing multiple projects can be challenging, especially while managing family responsibilities. What helps me most is staying organized and setting clear priorities.”

Organization is often what separates good Virtual Assistants from great ones. For Quaverine, being efficient means using planners, setting priorities, and managing one task at a time. It’s a reminder that productivity isn’t just about speed — it’s about focus and quality.

She adds:

“Communication is key too. It takes discipline and time management, but I’ve learned to balance everything while still being present for my kids and family.”

Her method echoes what Summit VA Solutions teaches in every training session: strong communication, proactive organization, and accountability are the foundations of success in remote work.

Turning Challenges Into Growth

When asked about her toughest challenges, Quaverine’s honesty is both refreshing and inspiring.

“The toughest challenge I’ve faced as a Virtual Assistant is handling multiple tasks at once, especially when everything feels urgent and the work hours just aren’t enough. There were also times when I was given new tasks that I had never done before.”

These moments could have been overwhelming, but instead, she used them as opportunities to grow.

“I learned to tackle it by setting priorities, managing my time wisely, and breaking large projects into smaller, doable parts. Most importantly, I remind myself to stay calm, focused, and patient, because every challenge is also a chance to learn and get better at what I do.”

That mindset is what defines a true professional, someone who doesn’t shy away from challenges but embraces them as part of the process.

A Life Transformed

For Quaverine, being a Virtual Assistant has gone far beyond just a career choice.

“Being a Virtual Assistant has truly changed my life. Financially, it has given me stability, enough to provide for my family’s needs and even some of our wants. It’s not a life of luxury, but it’s comfortable, and that’s something I’m really grateful for.”

The sense of fulfillment that comes with providing for her family while being present in their daily lives is priceless. Her story reflects what Summit VA Solutions stands for — creating opportunities that lead to freedom, stability, and meaningful growth .

Lessons for Aspiring Virtual Assistants

As someone who has been in the industry for years, Quaverine shares advice that comes from real experience:

“My advice to someone just starting their VA journey is to just do you and do what you love. Don’t compare yourself to others, focus on your own growth and give your best every day. Learn at your own pace, stay consistent, and never stop improving.”

Her words are a gentle reminder that every VA’s path is unique. There’s no shortcut to success — it’s built through consistency, patience, and a genuine love for what you do.

“Most importantly, love what you do and remember why you started, whether it’s for your family, your dreams, or your personal growth. When you stay true to yourself and enjoy the work, everything else will follow.”

Quaverine’s story reminds us that success isn’t just about achieving goals — it’s about living with purpose. It’s about finding fulfillment in work that allows you to grow while being there for the people who matter most.

We are proud to have professionals like Quaverine in our community, individuals who prove that with discipline, passion, and heart, it’s possible to thrive in both career and family life.

Top 10 Tasks You Should Delegate to a Virtual Assistant (and Why You Shouldn’t Do Them Yourself)

Fri, 10 Oct 2025 21:22:31 GMT

Top 10 Tasks You Should Delegate to a Virtual Assistant

(and Why You Shouldn’t Do Them Yourself)

If you’ve ever caught yourself saying, “I’ll just do it myself, it’s faster,” you’re not alone. But here’s the reality: every minute you spend doing something someone else could do is a minute taken away from growth, strategy, and revenue-generating work.

Delegation isn’t about giving up control, it’s about creating more control over what truly matters. At Summit VA Solutions, we’ve seen time and time again how the right Virtual Assistant can completely change how a business runs, from constant stress to steady flow, from chaos to clarity.

Here are ten high-impact tasks that are costing you time (and money) and how a VA can help you take them off your plate for good.

1. Email and Calendar Management

If your inbox looks like a battlefield, you’re not alone. Most business owners spend nearly 3 hours a day on email. A trained VA can filter, prioritize, and manage your inbox — responding to common inquiries, flagging what’s important, and organizing your schedule.

The payoff: You start each day knowing exactly where to focus, not sifting through clutter.

2. Social Media Scheduling and Engagement

Your online presence builds trust, but consistency takes time. A VA can plan and schedule posts, research hashtags, and engage with your audience — ensuring you stay visible without losing hours to scrolling.

The payoff: A steady, professional brand presence that runs in the background while you handle client work upfront.

3. Lead Generation and Nurturing

Leads are the lifeblood of any business, but most people either don’t follow up enough or do it too late. Your VA can help research leads, enter them into your CRM, and even send personalized follow-ups to keep conversations warm.

The payoff: No missed opportunities and a pipeline that constantly moves forward.

4. Data Entry and System Updates

Tedious but essential. Whether it’s inputting transactions, updating client details, or managing spreadsheets, your VA keeps your backend clean and organized.

The payoff: You can trust your numbers, make data-driven decisions, and never worry about outdated info slowing you down.

5. Market and Competitor Research

The smartest decisions come from good information. Your VA can analyze competitors, find pricing trends, and collect data that shapes your strategy.

The payoff: You make decisions with confidence, not guesses.

6. Transaction Coordination (for Real Estate Professionals)

From managing deadlines to scheduling inspections and sending disclosures, your VA ensures nothing slips through the cracks.

The payoff: You stay focused on clients, not paperwork. Deals close smoother, faster, and with less stress.

7. Marketing Support and Content Creation

Great marketing takes time, brainstorming ideas, designing graphics, formatting newsletters, and tracking performance. A VA can handle these support tasks so your creative energy goes toward strategy, not execution.

The payoff: Your marketing gets done consistently instead of only when you “find time.”

8. Client Communication and Support

VAs can respond to inquiries, send thank-you notes, and manage client updates, maintaining strong communication even when you’re busy.

The payoff: Your clients feel cared for, even when you’re focused elsewhere.

9. Personal and Administrative Tasks

Sometimes what keeps you stuck isn’t work-related, it’s the mental load. Travel bookings, reminders, expense tracking, even birthday cards, a VA can handle them all.

The payoff: A clearer mind and a better balance between your personal and professional life.

10. Reporting and Analytics

Data tells a story, but only if you have time to look at it. Your VA can create weekly or monthly reports for website traffic, lead activity, or ad performance.

The payoff: You’ll always know what’s working and where to focus next, without digging through dashboards yourself.

The Bigger Picture: The Real ROI of Delegation

Hiring a VA isn’t an expense — it’s an investment in your time, energy, and growth. The average business owner wastes 30–40% of their week on low-value tasks. Imagine if you redirected that time toward prospecting, networking, or scaling.

Delegating to a VA lets you work on your business, not in it. You’ll gain more structure, more freedom, and more results.

At Summit VA Solutions, we train every Virtual Assistant with real estate and business fundamentals so they’re not just assistants, they’re strategic partners who understand what matters most to you.

Ready to get your time back?
Let’s match you with a professional Virtual Assistant who fits your business goals and workflow.

Turning Pressure Into Progress: A VA’s Playbook

Tue, 30 Sep 2025 15:42:10 GMT

Turning Pressure Into Progress: A VA’s Playbook

For Recelyn , one of the most meaningful moments in her VA career was seeing the people she supports rise to the top and knowing she had a hand in it.

“My proudest moments are when the realtors I support are recognized as top producers. It feels rewarding to know my work behind the scenes helped them get there. I’m also proud of my own growth. I’ve learned the ins and outs of real estate, discovered creative strengths, and built more patience and perseverance.”

For her, those wins are a reminder that being a VA is not just about tasks. It is about impact, trust, and consistent support that makes other people’s work better.

Client Moments That Matter

Sometimes the most memorable moments come from being seen and valued as part of the team.

“I was once recognized during an office meeting. That appreciation motivated me to keep improving and to be someone they can always rely on. I am also grateful for clients who cared for me through grief and celebration, giving me the flexibility I needed. Their support made me even more committed to doing excellent work.”

Those relationships are what keep Recelyn inspired. When clients feel supported and respected, everyone performs at a higher level.

Learning Through Challenges

Every VA journey includes tough days. For Recelyn, the early challenge was learning different styles across multiple realtors and staying steady when the work felt intense.

“Supporting several realtors at once can be overwhelming. I talked to our office admin, reset my systems, and focused on setting expectations, prioritizing urgent items, and keeping communication clear. That shift helped me stay composed and made the workflow smoother for everyone.”

What began as a challenge turned into better structure, stronger collaboration, and a calmer way to manage pressure.

A Life Transformed

Becoming a VA reshaped both Recelyn’s work and her life.

“This role helped me grow professionally and personally. I became more adaptable and confident, and I enjoy the flexibility to balance my work with family life.”

That flexibility lets her show up fully for clients while protecting time for what matters at home.

The Skills That Matter Most

Through her work as a transaction coordinator, Recelyn has sharpened the essentials that keep deals moving.

Organization and time management to keep multiple files on track
Attention to detail when reviewing contracts and documents
Clear coordination with agents, lenders, and attorneys
Deadline protection for smooth, on-time closings
Adaptability and problem-solving when transactions shift unexpectedly

Words of Advice

If you are just starting your VA journey, Recelyn’s guidance is simple and practical.

“Be patient with yourself and stay open to learning. You will work with different personalities and preferences, so stay organized, communicate clearly, and ask questions when you need guidance. Every challenge teaches you something useful. Over time, you build the confidence and skills that make this role fulfilling.”

At Summit VA Solutions , we are proud to celebrate VAs like Recelyn who turn complexity into clarity and pressure into progress. Behind every closed file and every recognized top producer is a professional like her, creating relief, balance, and trust for clients every day.

Rhea Amor on Freedom, Flexibility, and Finding Impact as a VA

Fri, 19 Sep 2025 16:47:09 GMT

Rhea Amor on Freedom, Flexibility, and Finding Impact as a VA

For Rhea Amor, one of the most meaningful moments in her VA career wasn’t about finishing a project—it was about the difference she made in someone’s day.

“My proudest moment was when a client told me they finally felt less overwhelmed after delegating work to me. Hearing that my support reduced their stress and gave them more time for their business—and even for themselves—was really meaningful.”
For her, that feedback was a reminder that being a VA isn’t just about tasks—it’s about creating relief, balance, and trust.

Client Moments That Matter

Sometimes the most memorable wins come from helping clients regain control of their work and time.

“One memorable experience was helping a client streamline their workflow. They were juggling so many tasks and struggling to stay organized. I introduced a system that saved them hours each week and made their business run more smoothly. They told me it also gave them more time for personal life, and that gratitude reminded me why I love this job.”

For Rhea, it’s these moments of transformation that keep her motivated and inspired.

Learning Through Challenges

Every VA journey comes with challenges, and for Rhea, the toughest was managing clients with competing priorities and urgent needs.

“The toughest challenge was supporting a client who had so many urgent tasks at once. At first, it was overwhelming, but I tackled it by creating a clear system for prioritizing, breaking projects into smaller steps, and communicating closely to set realistic timelines.”

What started as a challenge turned into an opportunity to build structure—and strengthen client trust.

A Life Transformed

Becoming a VA didn’t just change Rhea’s career, it reshaped her life.

“Becoming a Virtual Assistant has given me both flexibility and freedom. I’ve been able to grow professionally while having more control over my time. I get to work with clients from different industries, which keeps the work exciting and meaningful.”

That flexibility has given her the space to build a career that fits her lifestyle without giving up growth or purpose.

The Skills That Matter Most

Through her VA role, Rhea has sharpened the skills that keep clients coming back.

“I’ve strengthened my organizational and time management skills, developed better communication, and become highly proficient with digital tools and project management systems. Most of all, I’ve learned how to be adaptable and proactive.”

Those abilities have allowed her to handle multiple priorities smoothly and continue delivering quality support.

Words of Advice

For anyone considering becoming a Virtual Assistant, Rhea shares a reminder rooted in her own experience:

“My advice is to start small, stay consistent, and believe in the value you bring. You don’t need to know everything right away. Build on what you’re already good at, keep learning, and connect with others. Every successful VA started as a beginner—growth comes step by step.”

Rhea Amor’s story is proof that resilience, organization, and a heart for service can turn challenges into opportunities. From easing clients’ stress to creating balance in her own life, she shows that being a Virtual Assistant is about much more than work—it’s about impact.

At Summit VA Solutions, we’re proud to celebrate VAs like Rhea, who remind us that behind every task is a chance to make life a little easier for someone else.

Starting Young, Growing Strong: How Shaura Built Her VA Career

Wed, 10 Sep 2025 20:43:14 GMT

Starting Young, Growing Strong: How Shaura Cuyan Built Her VA Career

What started as intrigue at 19 years old has since grown into a career defined by resilience, trust, and the confidence that comes from years of dedication and learning. For Shaura Cuyan , being a Virtual Assistant isn’t just a job, it’s a story of growth, discovery, and finding her own voice in an industry that was still new when she began.

Drawn in by Curiosity

When Shaura first heard about Virtual Assistants, the role was still unfamiliar to many. That sense of mystery actually pulled her in.

“The mystery and the allure of becoming a virtual assistant and what it is exactly was very much prevalent since I started when this industry was new.”

What started as curiosity turned into something much deeper as she learned the value of remote work, the skills she could develop, and the opportunities it created for her future.

Starting Young, Learning Fast

Jumping into the VA world at just 19 years old came with its own set of challenges. Shaura was fresh out of school, full of energy but still learning her way.

“I started in this industry when I was a fresh graduate at 19 years old, so my age and my naivety was a struggle for a long time until I did my best to learn from everyone, seek out trainings to improve myself and my skills.”

Her willingness to learn from others and invest in training helped her grow from that young beginner into a confident professional.

Inside Her Workday

Shaura’s schedule is structured but never boring. Each day blends communication, creativity, and strategy:

9–10 AM: Client meetings to align on goals for the day, week, or month
10–4 PM: Market research, editing videos, writing scripts, creating graphics and ads, social media posting, engagement, analytics, and sending deliverables
4–5 PM: Reports and last-minute client check-ins for urgent tasks

It’s a full day, but one that lets her flex her creative side while keeping everything organized for her clients.

Finding Balance Through Priorities

Like many VAs, Shaura juggles a lot of different projects. Her way of keeping it all together is simple: listen to what matters most to the client and work from there.

“I ask which ones are the priorities, urgent tasks and goals so that I can arrange my day to finish the urgent ones depending on my client’s priority list.”

This approach not only helps her stay on track but also strengthens her relationship with clients.

When Trust Becomes the Reward

One of Shaura’s proudest moments wasn’t about hitting a deadline or finishing a project—it was about being trusted.

“Proudest moment would be when I felt my client trusted me enough to listen and follow my direction for marketing her business. It showed me that there is trust in my ability, skill and wisdom.”

For her, that trust meant she wasn’t just executing tasks—she was becoming a true partner in her client’s business.

Client Moments That Matter

Not all wins are about numbers or big projects. Sometimes, they’re about being recognized for the value you bring.

“A memorable experience would be one particular morning meeting where I shared our stats for a certain project and I was told that the project wouldn’t even be possible without me.”

It’s moments like these that remind Shaura why she chose this career path in the first place.

Learning Through Challenges

Shaura is honest about one of her toughest challenges: not knowing everything. But instead of letting it overwhelm her, she chose to turn it into motivation.

“Not knowing everything! LOL. I started young in this industry when it was just starting so I did my best to keep learning. Mistakes were made but those taught me to keep going, keep learning, upskill and keep things light.”

Her humor and resilience have carried her through, reminding her that growth is always part of the process.

A Life Transformed

Being a VA has given Shaura more than just a paycheck—it’s reshaped how she lives her life.

“Becoming a Virtual Assistant gave me the freedom to work in slippers, the flexibility to own my schedule (and my sanity), and the chance to collaborate with clients across the globe, without ever leaving my house. The real win? Confidence.”

From financial stability to time with loved ones, her career has given her both independence and fulfillment.

The Skills That Matter Most

Among the many tools and skills she’s picked up along the way, Shaura points to one that makes all the difference: people skills.

“Most of all I developed my people skills since you talk to clients in a virtual setting… Being able to connect with them at their level is super important to build trust.”

Her ability to connect on a human level has become one of her strongest assets.

Shaura Cuyan’s story shows that starting young and uncertain can lead to a future full of confidence, freedom, and trust. What began as curiosity has become a thriving career, proof that with persistence, adaptability, and a willingness to learn, you can create a life you’re proud of.

We’re proud to celebrate VAs like Shaura who remind us that this industry is as much about people and trust as it is about skills and tasks.

Building a Career Rooted in Family

Fri, 05 Sep 2025 19:38:40 GMT

Building a Career Rooted in Family

Every Virtual Assistant’s journey is unique, shaped by challenges, personal goals, and the pursuit of balance. For Yvette , becoming a VA was about more than just work, it was about creating stability for her family, embracing growth, and finding fulfillment in a career that continuously pushes her to learn and adapt.

Finding Purpose in Family

Yvette’s decision to become a Virtual Assistant was guided by her love for family. She saw the profession not just as a job, but as a path to financial stability and meaningful contribution at home.

“My family is my biggest inspiration. Becoming a Virtual Assistant allows me to provide for them while building a stable career that supports our needs.”

This motivation has been her driving force, giving her the energy to excel despite challenges.

Embracing Challenges Through Learning

Like many who start out in the VA industry, Yvette initially struggled with direction. She wasn’t sure which niche to pursue or exactly how to get started. But instead of letting uncertainty hold her back, she leaned into the process of learning.

“The biggest challenge I faced when starting out was not knowing exactly what to do or which niche to focus on. I overcame this by committing to continuous learning and embracing the process.”

Her openness to growth transformed obstacles into stepping stones, fueling not only her career but her enjoyment of the work itself.

A Day in the Life of a VA

Yvette’s days can be demanding, but she thrives in the variety and sense of purpose her role provides. Staying motivated comes naturally because she enjoys the work she does.

“While my workdays can be tiring at times, I genuinely enjoy what I do, which keeps me motivated and productive throughout the day.”

Her strategy for balancing multiple projects is simple yet effective: focus and prioritize. By gauging urgency and importance, she ensures that deadlines are met and clients’ needs are always at the forefront.

Celebrating Life Milestones

For Yvette, her career achievements go beyond client deliverables—they’ve shaped her family’s life in meaningful ways.

“My proudest moment as a Virtual Assistant was when I was approved for a loan to purchase my dream car, and I was also able to send my children to a private school and provide for all their needs.”

These milestones stand as proof that her dedication and persistence have truly paid off.

Client Success Stories

Among her many client experiences, one stands out vividly—closing all real estate transactions without delays.

“It was rewarding to see everything run smoothly and to know that my efficiency and attention to detail helped the client achieve their goals on time.”

This achievement highlights the trust clients place in her, and her ability to deliver results that matter.

Balancing Work and Relationships

Managing family responsibilities while handling client expectations is never easy, but Yvette sees challenges as opportunities to grow stronger.

“The toughest challenge I’ve faced as a VA was balancing work and family while managing my time effectively. Another challenge was learning how to get along with different clients… I overcame this by taking the time to learn how each client’s business works and finding ways I can contribute to their success.”

Her adaptability and emotional intelligence have allowed her to build lasting, positive client relationships.

Growth Beyond the Job

Yvette reflects on how much her career has transformed her life—both professionally and personally.

“Being a Virtual Assistant has changed my life significantly, both financially and in terms of professional growth.”

Through this role, she’s honed essential skills like time management, communication, organization, problem-solving, and adaptability—skills that continue to serve her well in every aspect of life.

Advice for Aspiring Virtual Assistants

When asked what she would share with those just starting their VA journey, Yvette’s advice is heartfelt and practical:

“Love what you do and enjoy the learning process. Embrace challenges as opportunities to grow, and stay open to continuously improving your skills.”

Yvette's story is proof that becoming a Virtual Assistant isn’t just about work, it’s about resilience, learning, and building a better life for the people you love. Her journey shows that with determination and passion, challenges can turn into milestones, and a career can become a source of pride and fulfillment.

Unlearning, Relearning, and Thriving as a Virtual Assistant

Tue, 02 Sep 2025 18:23:41 GMT

Unlearning, Relearning, and Thriving as a Virtual Assistant

Every Virtual Assistant’s path is unique, filled with challenges, breakthroughs, and life-changing decisions. For Peter Noel Garcia , becoming a VA was about finding balance, after 12 years in the BPO industry, he wanted more time for family, less stress from commuting, and a sense of fulfillment in his career. His story reflects how determination, adaptability, and the right environment can turn uncertainty into success.

Finding Purpose in Family and Flexibility

Peter’s journey into the VA world began with a longing for more meaningful time with his loved ones. After years of long commutes and missed occasions, he realized that true productivity isn’t just measured by output, but also by how much life you’re able to live beyond work. The decision to transition wasn’t simply about escaping the grind—it was about moving closer to the people who mattered most.

“I ran into a friend who's working with Summit at that time and introduced me to the idea of working from home… The idea brought life to me coz all I ever thought about was, how happy would my mom be if I get to visit her on the weekends, be able to spend time with family.”

Overcoming Doubts with Determination

Like many new Virtual Assistants, Peter questioned whether his existing skills were enough. Yet what set him apart was his willingness to let go of what he already knew and embrace the process of learning again. This mindset not only helped him overcome his early fears but also laid the foundation for long-term growth.

“One of the biggest challenges I had was if I am skilled or equipped to be even qualified for an interview… I had to unlearn everything I know and learn new skills, tools, platforms that I've never heard of. The training I had with Summit became the greatest foundation for me.”

A Day in the Life of a VA

Peter’s workday reflects the discipline and structure required of a Transaction Coordinator. His focus on staying ahead of deadlines and proactively communicating with clients and partners ensures that no detail is overlooked. It’s a role that demands not just organization, but also the ability to build trust through consistency.

“I always check my calendar… Being a transaction coordinator is about paying attention to details, especially on closing dates and deadlines. I usually communicate with escrow officers and lenders to get updates and provide updates.”

Learning Balance from Mentors

One of Peter’s most valuable lessons came from seeing his client as a mentor. This unique perspective allowed him to approach his work with humility and openness, learning as much from the client relationship as he gave to it. For him, tools and systems are important, but communication remains the true anchor of efficiency.

“My client is my greatest mentor. Communication is one thing that keeps me afloat and effective. We use a central platform that consolidates everything.”

Celebrating the First Win

Landing the first client is often a defining moment for any VA. For Peter, it represented more than just a job—it was validation that he belonged in this profession. That early win silenced his doubts and confirmed that perseverance would always lead to the right opportunities.

“It was the day that I got my first client!… It was like the culmination of all the uncertainty and self-doubts that I am not fit to be a VA.”

Recognition That Fuels Growth

Awards and recognition often serve as milestones in a VA’s career, but for Peter, the true reward was the pride expressed by his client. That kind of validation highlights the deeper value of a VA-client relationship—where achievements are shared and celebrated together.

“I thanked my client and she said, ‘I want you to win more awards.’ She was so proud of me!”

Adapting to Every Client

Each client comes with their own priorities, workflows, and expectations. Peter’s ability to adapt has allowed him to build lasting relationships, proving that success as a VA isn’t only about technical skills, but also about emotional intelligence and flexibility.

“Every client is different… Regardless of the task, always communicate everything with your client… My third client… She always got my back! We look out for each other, compliment each other and communicate well.”

A Life Transformed

The impact of becoming a Virtual Assistant extends far beyond Peter’s career. From financial milestones like buying his dream car to personal joys like spending more time with his mom, his story is proof that work-life balance is not only possible but deeply rewarding. Beyond family and career, Peter also found community. Together with fellow Summit VAs, he helped form a basketball team that proudly brought home two championships , a feat made possible through the all-out support of Summit’s VP of Operations, Ms . Bernadette Canero . These moments highlight how being part of Summit is not just about work, but also about belonging to a supportive family that celebrates victories both inside and outside the virtual workspace.

“I was able to see my mom more… bought me my dream car… started a basketball team with Summit… ride with my Motorcycle Club and do charities… But the most impactful was the stress-free environment of working at home.”

Skills Gained Along the Way

In his VA journey, Peter has grown not only as a professional but also as a person. His ability to remain calm under pressure, adapt to new challenges, and communicate effectively are qualities that extend far beyond work and into everyday life.

“I honed my communication skills and being adaptive to all kinds of situations… Maintaining a positive attitude and calming yourself under pressure is one I've developed…”

Words of Advice

Peter’s advice to aspiring VAs is a reminder that everyone starts as a beginner. Confidence and mastery come with time, but what matters most is having the courage to take the first step.

“Never second guess nor doubt yourself… Allow yourself to start as a beginner… Being a SUMMIT VA is AWESOME!”

Stories like Peter’s remind us that Virtual Assistance is more than just a career path, it’s a chance to create a fulfilling, balanced life while making a difference for others.

Work That Brought Me Closer to Home

Fri, 29 Aug 2025 19:27:51 GMT

Work That Brought Me Closer to Home

Every Virtual Assistant’s journey carries lessons worth sharing. Stories of persistence, growth, and the pursuit of balance. For Dizon Hyacinth, becoming a VA was not just about finding work, but about creating a life where she could support others, stay close to her family, and grow in confidence. Her story reminds us that the VA role is more than tasks on a screen, it’s about making a difference in people’s lives while shaping your own.

Finding Purpose in Helping Others

Hyacinth shares that becoming a VA was fueled by her love for organization and her desire to make work easier for others. Beyond the tasks, she values the flexibility that allows her to stay close to her family, something many aspire to achieve while pursuing a fulfilling career.

“I became a Virtual Assistant because I enjoy helping people stay organized and making their work easier. Working remotely gives me flexibility, and I like knowing I can make a real difference for the people I work with. The flexibility made me close to my family.”

Overcoming First Hurdles with Persistence

Like many VAs, her initial challenge was landing her first clients and building trust. She proved her reliability through consistent, quality work, earning referrals and long-term relationships along the way. This reflects the kind of resilience that sets successful VAs apart.

“The biggest challenge I faced when starting was getting my first clients and building trust. I overcame it by putting myself out there, offering quality work, and showing I was reliable.”

A Day in the Life of a VA

Hyacinth demonstrates the balance between structure and adaptability in her daily routine. From reviewing urgent messages to tackling a variety of tasks—scheduling, graphics, research, or social media—her day reflects the multi-skilled and proactive mindset every VA needs.

“My typical workday starts with checking messages to see what’s most urgent. Then I go through my to-do list, handling tasks like scheduling, graphics, research, or social media work.”

Hyacinth also points out that being a VA isn’t just about getting through a checklist, it’s about designing work in a way that supports both productivity and personal life. For her, each task completed is not only progress for her clients but also a step toward the kind of balance that keeps her close to what matters most.

Her story is proof that when work gives you balance, you gain more than a career, you gain time for family, space for friendships, and the freedom to enjoy the things you love most.

Mastering the Art of Balance

Managing multiple projects is a constant reality for Virtual Assistants. Hyacinth’s approach of prioritization, breaking tasks into smaller steps, and leveraging tools to meet deadlines highlights the discipline that turns challenges into opportunities.

“I balance multiple projects by setting priorities, breaking tasks into smaller steps, and using tools to keep track of deadlines. I focus on one task at a time and stay organized so nothing gets missed.”

True balance isn’t just about meeting deadlines, it’s about creating space for life outside of work. Hyacinth shows that with structure and focus, a VA can support clients with excellence while still having the freedom to spend time with family and enjoy the things that bring joy.

Making a Real Difference

Her proudest moments come when clients express how much time and stress she has saved them—proof that the VA role is not just about support, but about creating real value in people’s businesses and lives.

“My proudest moment as a Virtual Assistant was when my managers told me my support helped them save time and grow their business.”

Growing Skills, Building Confidence

Through this role, Hyacinth has strengthened vital skills such as organization, communication, and problem-solving while also gaining confidence. She encourages new VAs to stay patient, focus on quality work, and keep learning to stand out.

“Start small, stay organized, and always deliver quality work. Be patient, building trust and getting clients takes time. Keep learning new skills so you can offer more value and stand out.”

Hyacinth’s story is a reminder that being a Virtual Assistant isn’t just about finishing tasks, it’s about shaping a life that reflects both purpose and connection. Her commitment to helping others while staying close to her family shows the true gift of this career: the freedom to create impact without sacrificing what matters most. For anyone considering the VA path, her journey proves that with patience, trust, and heart, you can build not just a career, but a life that feels meaningful and whole.

Thriving as a VA Through Steady Strides and Lasting Growth

Thu, 21 Aug 2025 18:37:35 GMT

Thriving as a VA Through Steady Strides and Lasting Growth

Transitioning from the corporate grind to the digital world isn’t always easy, but for Pope Salvador, it was a life-changing decision that brought both professional growth and personal balance. As one of Summit VA Solutions’ standout Virtual Assistants, Pope’s story is proof that adaptability, persistence, and the right mindset can turn challenges into long-term success.

A Practical Leap into Virtual Assistance

For Pope, becoming a VA wasn’t about chasing trends, it was about making a smart life decision. He weighed the realities of commuting, corporate hours, and salary, and found that working virtually offered more stability and better rewards.

He recognized that this path would allow him to set his own pace and go the distance.

“It was more of a sensible decision to leave the corporate world and become a virtual assistant. Working the same hours but at the comfort of your home without having to worry about transportation and the like. On top of that, it pays better.”

Overcoming the Overwhelm

Starting out wasn’t smooth sailing. Pope was expecting to support one real estate agent but was instead introduced to an entire team without any prior real estate experience. Instead of backing down, he leaned into learning and persistence.

That willingness to keep moving forward set the pace for his long-term success.

“I didn’t expect to be helping out an entire team… I asked all the questions I could, I utilized all my available resources to make sure I can deliver. Well, I’m still with them 4 years later.”

Pope’s work is fast-paced and high-stakes. From managing ratified contracts to ensuring smooth communication between parties, his role demands both precision and multitasking.

He balances priorities and ensures no detail is missed while keeping momentum.

“The moment a contract gets ratified, I handle the communication amongst all parties involved until it gets to settlement. In between that, I help write offers for the team while making sure their individual CRMs are updated.”

The Power of Prioritization

Handling multiple projects requires more than just hard work, it requires smart work. Pope’s strategy is simple but effective: triage. By distinguishing what’s urgent from what can wait, he’s able to manage a heavy workload efficiently.

It’s much like knowing when to sprint and when to hold pace, a discipline that ensures he can endure the busiest stretches without losing stride.

“Triage—I have to know which is urgent and important from the tasks at hand so I would know how to approach them and knock them off one by one.”

Recognition and Proud Moments

One of Pope’s proudest milestones was being named Summit’s first Co-Virtual Assistant of the Year in 2023. But what truly fuels him are the moments when clients make him feel indispensable.

Those acknowledgments are like mile markers, reminders that the effort is paying off and that he’s moving in the right direction.

“Small things like recognition will always be memorable. Times when they say out loud during team meetings that the team won’t be complete without me, and even getting me added to their website—this somehow validates my being part of their team.”

Tackling the Toughest Workloads

When asked about his toughest challenge, Pope recalled the time he managed 42 ratified contracts simultaneously. Instead of drowning in tasks, he relied on discipline and communication.

“Triage is key—knowing what to prioritize, getting ahead of things helped a lot. Also, communication—letting the agents know that you’re working other contracts as well so they will know what to expect.”

Creating Balance and Better Health

Beyond professional success, being a VA has given Pope something equally valuable: the ability to prioritize his health. With a structured work schedule, he’s been able to build routines that support both his career and his well-being.

Pope is deliberate about keeping fitness and consistency part of his daily rhythm—ensuring he can go the distance in both work and life.

“Being a virtual assistant has given me the structure and flexibility I needed to really take charge of my health… Working as a VA has actually helped me create a routine where I can grow professionally while still taking care of my body and overall well-being.”

Lessons Learned Along the Way

Through years of experience, Pope has sharpened his attention to detail, knowing that even the smallest mistake can have big consequences in real estate contracts.

“Paying attention to detail—a simple mistake can cause a contract to fall out. As they say, ‘the devil is in the details."

And for aspiring VAs, his advice is straightforward but powerful:

“Don’t be scared to ask questions and to make mistakes. These are the only ways for us to learn.”

Pope Salvador’s journey reflects what makes Summit VA Solutions stand out: dedicated professionals who turn challenges into opportunities. His story is not only about building a career from home but also about resilience, adaptability, and the steady strides that lead to thriving in the long run.

At Summit, we’re proud to celebrate VAs like Pope, proof that with the right mindset, the virtual world can open doors to both professional excellence and personal fulfillment.

Raedel’s Story of Turning New Challenges into Opportunities

Thu, 14 Aug 2025 18:39:41 GMT

Raedel’s Story of Turning New Challenges into Opportunities

Raedel has always been the kind of person who works best behind the scenes, keeping things organized, spotting problems before they become issues, and making processes more efficient. For her, becoming a Virtual Assistant was the perfect way to bring those strengths together.

“I’ve always been drawn to roles where I can make things run smoothly behind the scenes. I enjoy organizing, problem-solving, and finding ways to make work more efficient, and becoming a Virtual Assistant allowed me to combine those strengths with my love for flexibility and technology.”

When she started, Raedel’s work didn’t come with a handbook. The lack of formal training could have been a barrier, but instead, she treated it as an open field for growth. This adaptability, the willingness to figure things out even without a clear path — is one of the qualities that make her an asset to any client.

“When I first started, the biggest challenge was being given tasks without any formal training or detailed instructions. It was overwhelming at first, but I saw it as an opportunity to be resourceful. I researched independently, asked clarifying questions when needed, and leaned on online tools, tutorials, and communities to fill in the gaps. Over time, this not only helped me complete the tasks successfully but also built my confidence in learning quickly and adapting to new situations.”

Her workdays now have a steady rhythm, blending creativity with structure. Some tasks demand design skills — creating and scheduling social media posts or producing flyers — while others require precision, like compiling reports, tracking expenses, or updating records. Through it all, her goal remains the same: to ensure her clients’ businesses run seamlessly so they can focus on growth.

“A day in my life as a Virtual Assistant starts with checking emails and prioritizing tasks. I create and schedule social media posts, design flyers, and compile reports. I handle data entry, update admin records, and track expenses to keep everything organized. My goal each day is to keep my clients’ business running smoothly so they can focus on growth while I take care of the details.”

In a role that often demands multitasking, Raedel’s strategy is clear: don’t just work hard, work smart. She knows the importance of mapping out priorities and breaking larger goals into smaller, actionable steps — a discipline that helps her meet deadlines without compromising quality.

“I balance multiple projects by staying organized, setting clear priorities, and breaking larger tasks into manageable steps. I use project management tools and calendars to keep track of deadlines, and I allocate focused time blocks for each project so nothing gets overlooked.”

Her proudest moments aren’t just about finishing tasks early, they’re about going beyond what’s expected. The initiative she takes like creating additional content without being asked, reflects her ability to anticipate client needs before they arise.

“My proudest moment as a Virtual Assistant was finishing all my assigned tasks ahead of schedule while also taking the initiative to tackle additional work without being asked. I created creative and informative content that not only met my client’s needs but also impressed her with its quality. It was rewarding to see my proactive approach and creativity make such a positive impact.”

When deadlines pile up and stress levels rise, Raedel becomes the calm in the storm. She brings order to chaos by quickly organizing workloads and ensuring every task is completed ahead of schedule, giving clients the relief and confidence they need.

“One memorable experience was when a client was facing tight deadlines on multiple projects. I stepped in to help organize the workload, prioritize tasks, and complete the work ahead of schedule. Seeing the relief and appreciation from the client and knowing I helped reduce her stress while ensuring everything was delivered on time was incredibly rewarding.”

Not all assignments fit neatly into her comfort zone, but Raedel thrives in these moments. She approaches unfamiliar tasks as opportunities to expand her skills, researching, testing, and refining until she finds the best solution.

“The toughest challenge I’ve faced as a VA was handling tasks in areas that were completely new to me, without much guidance or prior experience. Instead of feeling stuck, I took it as an opportunity to learn. I researched, used online resources, and experimented with different approaches until I found the best solution.”

Being a VA hasn’t just shaped her career, it’s transformed her life. The flexibility to work from anywhere has given her the ability to design her own schedule while still delivering exceptional results. It’s a lifestyle that blends productivity with personal freedom.

“Being a Virtual Assistant has given me the flexibility to work from anywhere, I manage my own time, and still deliver high-quality results that help businesses grow. I’ve gained new skills and built professional relationships.”

Her role has also refined a range of skills that make her a stronger professional from mastering organization and time management to creating engaging content and building client relationships that last.

“Through my role as a Virtual Assistant, I’ve developed strong organizational and time management skills, improved my communication and client relations abilities, and strengthened my creativity in producing engaging content. I’ve also gained proficiency in administrative tasks, data entry, expense tracking, and using digital tools for social media management.”

For anyone considering becoming a VA, Raedel’s insight is simple but powerful: be ready to learn, adapt, and take initiative. Success comes from more than just doing the work — it’s about showing clients they can rely on you in every situation.

“Start with a willingness to learn and be adaptable. You won’t know everything right away, and that’s okay — use online resources, tutorials, and communities to build your skills. Stay organized, communicate clearly with clients, and don’t be afraid to ask clarifying questions. Most importantly, be proactive!”

Raedel’s story is a reminder that a VA career is about more than task management, it’s about becoming a trusted partner in your clients’ growth, someone they can rely on to bring order, creativity, and consistency to their business. It’s also about designing a life where your work fuels your goals, your relationships, and the freedom to live on your own terms.

Life After BPO: How Dice Found His Better Balance

Mon, 11 Aug 2025 17:02:06 GMT

Life After BPO: How Dice Found His Better Balance

For over a decade, Dice and his wife worked in the BPO industry, spending long hours commuting and adjusting to unpredictable schedules. While the steady income helped their finances, it came at the expense of quality time with their young son.

“It was more about the practicality and the quality of life it offers. I wanted to be at home and spend more time with my family, especially my son. For over a decade, my wife and I worked in the BPO industry, often commuting long hours and reporting to work at odd schedules just to provide for our family. While it helped us financially, it also meant sacrificing precious time together. Becoming a Virtual Assistant allows me to continue building my career while being present for my loved ones, supporting them without missing the important moments.”

When Dice joined Summit, he found himself stepping into unfamiliar territory. This wasn’t just a new job, it was a whole new industry, filled with processes, tools, and expectations he had never encountered before. The adjustment wasn’t easy, but it was an opportunity for growth that he embraced wholeheartedly.

“My biggest challenge was starting from zero, knowledge-wise. The training was truly an eye-opener — I was introduced to new teams, timelines, and tools that were all essential to the job and the industry. At first, it was overwhelming, but I approached it with humility and a willingness to learn. Over time, I absorbed the knowledge, adapted to the processes, and built my confidence. Looking back now, I truly appreciate that experience because it shaped the foundation of the skills I have today.”

Now that he’s settled into his role, Dice’s workdays are full but purposeful. He moves between tasks that require attention to detail and moments where communication and collaboration are key. His focus remains on keeping operations smooth, no matter what comes up.

“My typical workday revolves around supporting the Summit rosters in all aspects of their tasks and roles. This involves close collaboration with the admin team and consistent communication with the roster to gain clarity on any matters that require attention. Throughout the day, I handle client escalations, address inquiries, process bonuses, and manage schedules and attendance. By staying organized and proactive, I ensure operations run smoothly and productively from start to finish.”

Balancing competing priorities is a reality in any fast-moving environment, and Dice has learned to approach it with strategy and intention. His method keeps him efficient while ensuring nothing important gets overlooked.

“I approach balancing multiple projects by prioritizing based on urgency and impact. Most administrative tasks require immediate action or response, so I address those first to maintain smooth operations. For long-term projects, or tasks with more flexible timelines, I schedule them strategically throughout the week. This ensures consistency, efficiency, and steady progress without compromising the quality of work.”

Over the course of his VA career, there have been moments that fueled his motivation and reminded him why he chose this path. Positive feedback from colleagues and clients made a lasting impact, reinforcing that his efforts matter.

“Before joining the Admin Team, one of my proudest moments was receiving positive feedback from my client, manager, and colleagues. It was an incredible confidence boost and motivated me to set even higher goals for myself. Now, as part of the Admin Team, my pride comes from overcoming the daily challenges we face. Successfully resolving issues, closing out hurdles, and ensuring smooth operations bring a sense of accomplishment that I truly value.”

One experience, in particular, stands out as a defining memory. In a meeting filled with seasoned industry professionals, his work was recognized in a way that made him feel both valued and validated.

“One memorable moment was during a meeting with trainers, staff, and admin personnel from a brokerage managing over 300 agents. My client — both a realtor and a trainer — openly praised my organizational skills and the practical workarounds I had introduced. Hearing such recognition in a room full of industry professionals was both validating and motivating, reminding me that my contributions made a real difference not just to my client, but to the entire team.”

Of course, the journey hasn’t been without its challenges. At times, Dice faced demanding workloads where some tasks depended on factors outside of his control. These moments tested his patience and resilience, but they also taught him a valuable lesson about focus and productivity.

“One of the toughest challenges I faced as a VA was managing heavy workloads when I had a client. While rare, there were situations where multiple tasks had to be completed before we could move on to the next step, and some of those dependencies were beyond my control. It was frustrating at first, but I learned to focus on what I could accomplish instead of dwelling on what I couldn’t. By letting go of things outside my control, I was able to stay productive and keep momentum on other priorities.”

Beyond the work, the impa ct of becoming a VA has touched every part of his life. The freedom to create his own schedule has transformed the way he spends his days, giving him more opportunities to connect with his family and enjoy shared experiences.

“Being a Virtual Assistant has given me more time to focus on my family and provide for them in ways I couldn’t before. The flexibility in my schedule allows us to spend more quality time together, and we’ve been able to travel more often, which has been a great stress reliever for everyone. It’s truly improved both my work-life balance and our family life.”

Along the way, Dice has developed skills that go far beyond what he expected when he first started. These abilities not only make him more effective in his role but also help him guide and support others.

“Through this role, I’ve developed strong problem-solving, communication, and mediation skills. Handling both VA tasks and admin responsibilities can be challenging, especially when switching from completing tasks myself to guiding other VAs through theirs. I’ve learned to provide clear, concise, and relevant instructions, ensuring they get the support they need. As an admin, I’ve also learned the importance of being decisive yet professional — striking the right balance to maintain positive relationships with both clients and VAs. This often means finding creative and convincing solutions to resolve issues, working closely with my teammates to ensure all parties are satisfied.”

When asked what advice he would give to others just starting their VA journey, Dice’s answer reflects both practicality and foresight.

“My advice would be to remember that timing is everything. Don’t just focus on having the right skills, training, or ability to complete tasks — those are important, but they’re only part of the picture. You also need to consider the bigger spectrum: your readiness to adapt, manage your time, handle challenges, and balance work with your personal life. Being a VA isn’t just about doing the job — it’s about sustaining it and thriving in it.”

From starting with no industry knowledge to becoming a VA Supervisor at Summit, Dice’s story is more than a career success, it’s proof that a well-timed change can create space for both professional growth and personal joy.

He hasn’t just achieved work-life balance; he’s found true fulfillment in his family and personal life, making every day count in ways that matter most.

Summit VA Solutions Receives 2025 Best Social Media Marketing Award from Expertise.com — 6 Years and Counting!

Thu, 10 Jul 2025 20:44:51 GMT

Summit VA Solutions Receives 2025 Best Social Media Marketing Award

Summit VA Solutions has once again been named one of the Top 15 Social Media Marketing Agencies in Houston by Expertise.com for 2025!

That makes it six years in a row that we’ve earned this recognition, and each time, it means more.

Expertise.com evaluates agencies each year based on over 25 factors across categories like professionalism, consistency, credibility, and experience. It’s a thoughtful process, and we’re proud to be part of their carefully selected list again.

How We Approach Digital Marketing at Summit

We’ve always believed that how we show up online should reflect who we are behind the scenes. Our team puts a lot of intention into how we represent Summit VA Solutions across digital channels, especially social media. We don’t just “post to post.” Every caption, graphic, and reel is created with purpose, to connect with people, offer insight, or simply share what we’re up to in a way that feels honest and human.

The digital landscape is constantly shifting and we believe in growing with it. From platform updates to changes in audience behavior, we stay on top of the trends not to follow them blindly, but to adapt with intention. What worked yesterday may not work tomorrow, which is why we approach digital marketing with a mindset of continuous learning and strategic adjustment.

Training That Reflects These Standards

This award also reflects the standard of training and excellence we uphold across the entire Summit VA Solutions team, our Virtual Assistants. The same level of care, strategy, and digital awareness that goes into our marketing efforts is woven into the training of every Summit VA. We’re not just teaching skills, we’re teaching adaptability, professionalism, and an understanding of the ever-evolving online space.

That’s the Summit standard: intentional work, real results, and people who are prepared for what’s next.

A Thank You From Our Team

To Expertise.com, thank you for taking the time to recognize the heart and effort behind what we do.

To our team, thank you for your creativity, consistency, and dedication to getting the details right.

We’re proud of this award, but even more grateful for the relationships, conversations, and small moments that brought us here.

Here's to continuing to show up with purpose, year after year.

– The Summit VA Solutions Team

Is Your Calendar Running Your Life—or Supporting It?

Thu, 03 Jul 2025 16:42:18 GMT

Is Your Calendar Running Your Life or Supporting It?

If you’re a real estate professional, chances are your calendar is packed and not always by your choice.

Client showings, open houses, marketing meetings, continuing education, networking events, family time (when you can squeeze it in) it all ends up on your calendar. But here’s the big question:

Does your calendar reflect your priorities or just your chaos?

At Summit VA Solutions, we’ve worked with dozens of real estate agents, brokers, and teams. And what we’ve seen time and time again is this: calendars that are overstuffed but under-managed. They don’t support the agent’s life, they control it.

Let’s unpack that.

The Reality of Real Estate Time Management

Real estate is a unique industry. Your schedule isn’t 9 to 5. It’s demand-driven, client-paced, and often unpredictable. That means the traditional approach to time blocking or using basic calendar apps isn’t enough.

What happens instead?

You accept back-to-back appointments just to “make it work”
You cancel family commitments because of last-minute showings
You miss follow-up opportunities because there was no buffer built in
You forget to set aside time for admin, lead gen, or rest

The result? Burnout disguised as productivity.

The Real Value of Calendar Control

Having a full calendar isn’t the goal. Having a smart calendar, one that reflects your priorities, supports your workflow, and protects your energy is.

Here’s what that looks like in action:

✅ Strategic Time Blocking

Not just “showings at 2pm”—but actual blocks for content creation, prospecting, weekly planning, and yes, recovery time.

✅ Built-In Buffers
No more back-to-back chaos. A 15-minute breathing space between calls can reduce decision fatigue and improve focus.

✅ Set Client Boundaries
Protect your evenings and weekends by designating clear “office hours” (which your VA can enforce politely and professionally).

✅ Dedicated Admin Days
Reserve chunks of time for paperwork, CRM updates, listing uploads, and everything that keeps your business running behind the scenes.

✅ Space for Growth Tasks
Whether it’s a new marketing idea, mentorship opportunity, or systems upgrade—you need room to think. Not just room to run.

How a Virtual Assistant Helps You Reclaim Your Time

The truth is, most real estate professionals don’t need more time, they need better calendar management .

This is where a trained Virtual Assistant from Summit VA Solutions becomes a game-changer:

We don’t just “book appointments.” We protect your time .
We set up recurring blocks for high-value tasks so they don’t fall through the cracks.
We manage client follow-ups, reschedules, confirmations, and reminders so you stay in control without feeling overwhelmed.

And most importantly, we help you see your calendar as a tool, not a trap.

Ask Yourself This

Do I have time built in for business growth or am I stuck in reactive mode?
Does my schedule reflect my values or everyone else’s urgency?
Can I hand off my calendar to someone who knows how to make it work for me?

If you’re nodding along and thinking, “This is exactly what I’ve been missing,” we’re here to support you.

A calendar should be a blueprint for a well-designed life and business—not a never-ending checklist.

With the right virtual assistant in your corner, you can take back control—not just of your schedule, but of your energy, your focus, and your peace of mind.

Why Great Agents Still Struggle with CRMs (And How to Fix It)

Fri, 27 Jun 2025 18:07:46 GMT

Why Great Agents Still Struggle with CRMs

(And How to Fix It)

Let’s be real for a second.

If you’re a real estate agent, your days are packed. Showings, listing appointments, calls, texts, client hand-holding, paperwork... and somewhere in between, you’re expected to “ update your CRM .”

It sounds simple, but when you're juggling 15 things at once, that one extra task? It usually gets pushed to tomorrow, and then forgotten entirely.

The Promise vs. Reality of CRMs

Most agents invest in a CRM with good intentions. It promises to keep you organized, automate your follow-ups, and make sure no lead ever slips through the cracks. But here’s the truth: The best CRM in the world won’t do anything if you don’t actually use it.

And most agents simply don’t have the time to use it well.

What Falling Behind Really Looks Like

Let’s say you meet a few promising buyers at an open house. You jot down notes on the back of a flyer, thinking, “I’ll enter this into the CRM later.” But then one client calls with questions about an inspection. Another wants to write an offer. You grab lunch at 3 PM, barely, and by the end of the day… those notes are still in your bag.

Two days pass. Then a week.

And just like that, those leads are cold, or worse, already working with someone else.

It’s Not Laziness — It’s Capacity

This isn’t about being disorganized or forgetful. It’s about having too much on your plate. Real estate moves fast, and you’re expected to move even faster. Things like lead entry, tagging contacts, or setting follow-up reminders? They’re essential — but they rarely feel urgent in the moment. Until a deal slips away.

The Real Cost of an Underused CRM

You might not notice it right away, but here’s what happens when your CRM isn’t maintained:

Leads fall through the cracks
You forget key client details (and they notice)
You miss perfect follow-up timing
You feel like you’re always playing catch-up

And over time?

You’re losing business — not because you're not good at your job, but because the backend of your business isn’t supporting you.

So How Do You Fix It Without Adding More to Your Plate?

Here’s the thing: You don’t need a fancier CRM. You need a better system for keeping it updated, without having to do it all yourself.

And that’s where having a Virtual Assistant (VA) can be a game-changer.

How Agents Use VAs to Keep Their CRM on Point

Real estate Virtual Assistants aren’t just for posting on social media or managing your inbox. Many agents use them specifically to handle the stuff they never have time for — like making sure your CRM is actually working for you.

Here’s what that can look like:

After an open house, you send your Virtual Assistant the sign-in sheet → they log all the leads, tag them, and set follow-up reminders.
Got a new client from Instagram? You forward the message → your Virtual Assistant enters their info and triggers your welcome email.
Every Friday, your Virtual Assistant sends a snapshot of active leads, cold contacts, and people you need to follow up with next week.

You stay in your zone of genius talking to clients, negotiating deals and your Virtual Assistant keeps the backend running smoothly. You don’t have to be superhuman to keep your business organized. You just need support that matches your pace. Because your CRM should be working for you, not collecting digital dust.

Why Your Next Best Hire Might Be Thousands of Miles Away

Fri, 20 Jun 2025 21:00:36 GMT

Why Your Next Best Hire Might Be Thousands of Miles Away

Let’s face it: the way we do business has changed.

Gone are the days when hiring someone meant finding talent just down the street or in the same zip code. Today, many real estate professionals are discovering that their most reliable, resourceful, and efficient team member could be thousands of miles away—working remotely from the Philippines.

At Summit VA Solutions, we specialize in connecting real estate professionals with highly skilled virtual assistants (VAs). And here’s why this setup works so well.

Real Talent Knows No Boundaries

The best person for the job doesn’t have to be in your office or even your country. Our VAs are trained specifically for the real estate industry. They’re familiar with CRMs, MLS systems, transaction coordination, lead generation, appointment setting, social media marketing, and more.

Case in point:
One of our clients, a busy real estate broker in Texas, was drowning in paperwork and losing track of follow-ups. After hiring one of a VA from the Summit, she was able to focus back on listing presentations and closings while her VA handled emails, client updates, and marketing materials. All seamlessly, even from across the globe.

Working with a VA Isn’t a Compromise. It’s a Smart Strategy

There’s a common misconception that hiring a remote VA means sacrificing quality or communication. That couldn’t be further from the truth. Our Virtual Assistants are fluent in English, college-educated, and trained to work within your timezone and schedule. With tools like Zoom, Slack, Google Workspace, Teams, and Trello, collaboration feels just like working with someone in the next room.

Why Real Estate Pros Love Working with Summit VAs

Time Zone Flexibility: Our VAs adjust to your hours, not the other way around. Need someone to handle client messages while you’re out at a showing? Done.
Cultural Compatibility: The Philippines has a strong affinity with Western culture. That means great communication, excellent service mindset, and professionalism.
Cost-Efficient Without Cutting Corners: You get highly skilled support at a fraction of the cost of hiring in-house—without sacrificing quality.

The Results Speak for Themselves

We’ve seen clients close more deals, improve client experience, and get their work-life balance back simply by delegating the right tasks to the right Virtual Assistant. Imagine focusing solely on nurturing relationships and closing sales, while your VA handles your database updates, social media posts, listing paperwork, and even birthday greetings to your clients.

Let’s help you get your time back and grow your business with a virtual assistant who works just as hard as you do.

�� Book a consultation today and discover how much more productive your days can be, with the right help, wherever they may be.

What Makes a VA Truly Valuable

Fri, 06 Jun 2025 13:40:29 GMT

What Makes a Virtual Assistant Truly Valuable

When most people think about hiring a Virtual Assistant, they picture task relief like checking emails, coordinating calendars, posting on social media. And while that’s a start, any experienced business owner or real estate professional knows that real value comes from consistency, critical thinking, and trust.

At Summit VA Solutions , quality support isn’t a nice-to-have, it’s a core standard. And in high-stakes industries like real estate, that standard can mean the difference between staying afloat and scaling with confidence.

The Power of Strategic Support

Picture this: You’re a real estate agent juggling multiple transactions, each with its own set of documents, timelines, and client concerns. A standard VA might wait for instructions. A Summit VA is already drafting the follow-up email, flagging a contract date you almost missed, and confirming next week’s open house setup.

This is what we mean by partnership. Our VAs are trained to understand real business workflows, anticipate needs, and engage with intent. They become an extension of your operations—not just someone checking boxes.

Consistency, Not Guesswork

We’ve heard it often: “We hired someone before, but we couldn’t rely on them.” That’s because skill alone isn’t enough. Our real estate and small business clients need someone who understands momentum, how one missed follow-up can cost a lead, or how a delayed post can kill reach.

Summit VAs go through rigorous onboarding, scenario-based training, and continuous performance checks. We don’t just match you with a VA, we support the relationship to ensure it thrives.

Built for the Pace of Business

Deals move fast. Markets shift. And sometimes, your priorities change in a single call. That’s why reliability and agility matter just as much as execution. Whether it’s jumping in on a new listing campaign or covering client communication while you're at a showing, a Summit VA keeps pace—without the hand-holding.

The Takeaway

You’re not just hiring support, you’re investing in stability, responsiveness, and smarter business growth. In a competitive market, quality isn’t a luxury. It’s the edge. Summit VA Solutions was built to be that edge.

Let’s find you a VA who’s more than capable, someone who’s committed.

If Your Assistant Can’t Do This, You Hired the Wrong One

Thu, 29 May 2025 19:15:56 GMT

If Your Assistant Can’t Do This, You Hired the Wrong One

Let’s be honest, having a VA is no longer a luxury in real estate, it’s a necessity. But not all virtual assistants are the same. If you’re constantly following up, fixing errors, or wondering what your assistant does all day, it might be time for a wake-up call. At Summit VA Solutions, we believe your VA should be more than just a “task-taker” , they should be an asset .

In fact, a study by the National Association of REALTORS® has shown that top-producing agents are significantly more likely to delegate administrative and marketing tasks to skilled assistants freeing up time to focus on client relationships and closings. Historically, agents who embrace strategic delegation scale faster and build more resilient businesses. That’s why at Summit, our VAs are trained not just in execution, but in problem-solving, communication, and proactive support because in this market, you can’t afford to babysit your backend.

So here’s a bold checklist: if your current assistant can’t do these, you might be working with the wrong one.

1. Understand Your Workflow and Take Initiative

They don’t just follow instructions—they pay attention to your patterns and offer support where it matters most.

2. Confidently Handle Your CRM Tasks

It’s more than just entering names, they keep your database organized, apply the right tags, and help you stay on top of follow-ups.

3. Follow Up with Potential Clients Naturally

Summit VAs communicate with a balance of professionalism and warmth, making every interaction feel genuine and purposeful.

4. Keep Your Calendar Clean and Your Inbox Clear

Because your time and headspace are valuable.

5. Communicate Like a Professional, Not Just a Helper

Whether emailing a client or coordinating with vendors, your VA should sound like a trusted member of your team.

A great assistant won’t make you chase them. They’ll make your business run smoother, your day less stressful, and your brand more professional.

Research on workplace productivity consistently shows that proactive support staff can increase overall efficiency by up to 40%. In real estate, where timing, presentation, and client experience are everything, the right assistant can mean the difference between missed opportunities and consistent closings. When your VA anticipates needs, communicates clearly, and upholds your brand standards, they don’t just support your business they strengthen it from the inside out.

If your current VA isn’t checking these boxes, maybe it’s time to talk to us at Summit VA Solutions.

We don’t just train VAs—we train real estate professionals who happen to work remotely.

At Summit VA Solutions, every assistant undergoes a rigorous 160-hour training program focused specifically on the U.S. real estate industry. Our curriculum covers everything from MLS navigation and transaction coordination to lead generation, CRM management, and client communication. Many of our VAs come with backgrounds in sales, marketing, and administrative support, making them well-rounded professionals from day one. This specialized approach ensures our clients don’t just get help they gain a knowledgeable partner who understands the pace, language, and standards of the real estate world.

The Rise of Remote Real Estate Teams: Why Hiring a Virtual Assistant Isn’t a Trend, It’s a Power Move

Wed, 21 May 2025 15:29:50 GMT

The Rise of Remote Real Estate Teams: Why Hiring a Virtual Assistant Isn’t a Trend, It’s a Power Move

The way we work has changed — and real estate is no exception.

Gone are the days when success depended on a physical office. Today’s top-producing agents are leaning into something smarter: remote teams .

At Summit VA Solutions , we’ve seen firsthand how going virtual isn’t just a trend — it’s a game-changing strategy that allows real estate professionals to scale, stay agile, and compete at a higher level.

Why Remote Teams Are Winning in Real Estate

1. Time Is the New Currency
Every minute spent on admin, emails, follow-ups, or social media is a minute not spent closing deals. A skilled Virtual Assistant (VA) takes these tasks off your plate so you can focus on what moves the needle — building relationships and closing.

2. Talent Without Borders
Virtual teams allow you to tap into high-level talent — without being limited by geography. At Summit, we match you with trained, college-educated VAs with real estate experience, ready to plug into your workflow no matter where you are.

3. Cost-Effective Growth
Hiring in-house can be expensive. Salaries, benefits, workspace — it adds up. A VA gives you expert-level support without the overhead , making it the smartest way to grow without burning out or breaking the bank.

4. Built-In Flexibility for Changing Markets
The market can shift fast. Remote teams let you adapt quickly — whether that means expanding your efforts or streamlining operations.

Still Think Virtual Means “Less Professional”? Think Again.

Professional doesn’t mean sitting in a desk across from you. It means getting things done, ahead of time, with excellence. Our VAs aren’t just assistants — they’re partners in your business . Many of our clients trust their VAs with everything from listing management and transaction coordination to CRM updates, cold calling, and even social media content creation.

What Makes Summit VA Solutions Different?

We don’t just hand you a warm body and hope it works out.

✔️ We train all our VAs specifically for real estate
✔️ We match based on your working style and business needs
✔️ We provide ongoing support and monitoring — so you’re never left figuring it out alone

Final Word: You Can’t Afford to Stay Stuck

The most successful agents and brokers already know: you don’t grow by doing everything yourself .
Virtual or Remote isn’t a shortcut. It’s a strategic move toward freedom, focus, and faster results .

If you're ready to lead like a modern real estate pro, Summit VA Solutions is ready to support you .

Beyond Admin: 7 Roles Our VAs Quietly Master Behind the Scenes

Thu, 15 May 2025 14:40:16 GMT

Beyond Admin: 7 Roles Our VAs Quietly Master Behind the Scenes

When you hear the term Virtual Assistant , what’s the first thing that comes to mind?

For many real estate professionals and business owners, it's someone handling admin tasks — emails, scheduling, and maybe answering a few calls. At Summit VA Solutions, that’s just scratching the surface.

Our Virtual Assistants are trained to wear multiple hats. Behind the scenes, they help agents close more deals, keep clients happy, and run operations like a well-oiled machine. They’re not just assistants — they’re business multipliers.

Here are 7 roles our VAs quietly take on every day that go far beyond admin work:

1. Social Media Handler

Need to stay active on Instagram, Facebook, or LinkedIn but don’t have the time? Our VAs handle everything from post scheduling and graphic creation to basic video edits and comment replies — helping you show up consistently and professionally, without spending hours online.

2. CRM Manager

Your database is gold — but only if it's updated and organized. Summit VAs are trained to manage tools like Follow Up Boss, kvCORE, or LionDesk. They tag leads, update notes, track follow-ups, and keep your system clean, so you can focus on the conversations that count.

3. Transaction Coordinator

From contract to close, our VAs manage the details that keep deals moving. Whether it’s sending disclosures, tracking timelines, communicating with escrow or title, or checking in with clients — they help ensure nothing falls through the cracks.

4. Podcast & Content Assistant

Creating content? Our VAs assist with podcast scheduling, editing short clips, drafting show notes, organizing folders, or even helping with YouTube descriptions. If you’re building a personal brand, they’re the quiet engine behind the scenes.

5. Calendar & Time Block Manager

Time is your most valuable asset. Our VAs help prioritize appointments, build out time blocks, and make sure your calendar reflects what matters most — from listing appointments to lead gen time and yes, even personal breaks.

6. Lead & Client Follow-Up

You’re probably busier than ever — and follow-up is often the first thing to slide. Summit VAs step in with structured, timely communication. Whether it's warm lead check-ins, birthday messages, or follow-up touches, they keep the relationship warm until it's time to close.

7. Workflow & Systems Builder

VAs at Summit don’t just follow checklists — they improve them. Many help streamline repeat tasks, set up templates, or automate reminders. Over time, they help build a backend that supports your growth, not slows it down.

And that’s just the start.
Every Summit VA brings a unique blend of skills and experience. From light graphic design to email marketing, basic video editing, or even team coordination — they adapt to what your business needs most.

More Than Admin — They’re a Strategic Part of Your Team
A Summit VA brings stability, skill, and structure to your business. They learn your rhythm, support your goals, and quietly handle tasks that free up your most valuable resource: time.

If you’re looking for someone who’s trained, full-time, and able to support you like an in-house team member (without the overhead), we’d love to match you with your own Summit Virtual Assistant.

How the VA Industry Has Brought Moms Back to the Workforce

Thu, 08 May 2025 14:49:15 GMT

How the VA Industry Has Brought Moms Back to the Workforce

Motherhood doesn’t come with time off—and no one knows hustle, heart, and high-level multitasking quite like a mom.

Today, we’re shining a light on the women who manage households, raise future leaders, and still make room to build careers on their own terms— working moms who have found their stride through the virtual assistant industry.

A New Path Back to the Workforce

The traditional 9-to-5 structure hasn’t always been kind to mothers. Fixed schedules, long commutes, and inflexible expectations have forced countless women to choose between professional growth and being present for their children.

But the rise of the virtual assistant (VA) industry is changing that narrative.

Remote work has opened the doors wide for moms who want more—more autonomy, more income, more purpose— without sacrificing time with their families . Virtual assistance isn’t just a job—it’s a viable, flexible career path that values productivity over presence and results over rigid office hours.

Why Moms Excel as Virtual Assistants

At Summit VA Solutions, we’ve seen firsthand what makes working moms exceptional VAs:

Time management honed from years of juggling family logistics
Problem-solving skills sharpened by parenting
Empathy and communication that make them relatable and professional in client interactions
Unmatched motivation to succeed—not just for themselves, but for their families

These qualities don’t just make them great employees. They make them indispensable partners to businesses across the globe.

We’re proud to provide a platform where talented, driven moms can re-enter the workforce or scale up their careers through comprehensive training, continued support, and meaningful client work. Summit VA Solutions was built on the idea that excellence has no boundaries—and no fixed office.

When moms thrive, families thrive. And when moms are empowered to lead, serve, and grow— every client wins.

We Celebrate Moms

To every working mom balancing video calls with diaper changes, school pickups with spreadsheets, and dinner prep with deadline reminders—we see you.

You are the heartbeat of homes and businesses.

You are proof that motherhood and professional success are not mutually exclusive. And you are exactly the kind of powerhouse the VA industry was made for.

Things You’re Doing That a Summit Virtual Assistant Could Handle

Fri, 02 May 2025 18:06:27 GMT

Things You’re Doing That a Summit Virtual Assistant Could Handle

Let’s be honest—if you're a busy realtor or a small business owner, your to-do list is probably a mile long. Between answering emails, posting on social media, scheduling appointments, and trying to actually do your job, the hours disappear before you even realize it.

But here’s the thing: not everything on your plate has to be done by you.

At Summit VA Solutions , we specialize in stepping in where you’re stretched thin—freeing you up to focus on the work that actually grows your business. Not sure what to offload first? Start here:

1. Managing Your Inbox and Calendar

If your email inbox is overflowing and you’ve double-booked yourself more than once, it’s time to delegate. A Summit VA can:

Respond to inquiries
Organize your inbox
Book appointments
Confirm showings or meetings

You stay in control—but with far less chaos.

2. Creating and Posting on Social Media

Realtors and small business owners know they should be showing up online consistently—but actually doing it is another story. Your VA can:

Design branded posts
Schedule content in advance
Write captions that reflect your voice
Engage with comments and messages

You get a strong online presence, without it eating up your day.

3. Database and CRM Updates

How many leads have slipped through the cracks because your CRM is a mess? A Summit VA can:

Input new leads
Tag and segment contacts
Set reminders and tasks
Follow up on cold leads

That means no more lost opportunities—just organized pipelines and smart follow-through.

And that’s just the beginning.

From researching market comps to preparing listing presentations, assisting with transaction coordination, graphic design, and even customer service—our VAs are trained to support your business where you need it most.

You’re not supposed to do it all.
Let a Summit VA help you reclaim your time and get back to what you do best—closing deals, building relationships, and growing your business.

Why Top Producers Never Work Alone—And the Hidden Advantage They All Share

Thu, 24 Apr 2025 16:04:14 GMT

Why Top Producers Never Work Alone—And the Hidden Advantage They All Share

In real estate, your name is your brand—and your time is your currency.

Top producers understand this better than anyone. They’re not just closing more deals because they’re hustling harder. They’re scaling smarter. And at the core of their success? They’re not doing it alone.

Their secret weapon: A HIGHLY TRAINED VIRTUAL ASSISTANT

�� Let’s compare two agents:

Agent A: Manages everything alone.

Spends mornings catching up on emails
Designs her own flyers on Canva
Tries to follow up with leads, but forgets some
Misses social media posts because the day got too busy
Spends Sunday organizing open house sign-ins from last week

Agent B: Delegates to a Summit Virtual Assistant (VA)

Starts the day reviewing qualified leads (already pre-sorted by her VA)
Shows up to listing appointments with a branded, ready-to-go packet
Has weekly Instagram posts scheduled and edited by her VA
Gets transaction updates and reminders right when she needs them
Closes Sunday with her family, not buried in admin

So, what makes a Summit Virtual Assistant different?

✅ 160 Hours of Specialized Real Estate Training
Every VA goes through over 160 hours of industry-focused training. They’re trained in:

The end-to-end of Real Estate from listing to closing
Transaction coordination and management
Marketing (social media, email, video, graphics)
Administrative Tasks
Calendar and lead pipeline management

They're not learning on the job. They are the job.

✅ College-Educated and Fluent in English
Professionalism matters. Summit VAs are:

College Educated
Fluent in written and spoken English
Trained in business communication
Prepared for client-facing tasks like appointment setting and email replies

They’re not just assistants—they’re part of your brand experience.

✅ Built for Real Estate Workflows
Summit VAs understand how deals move—from first contact to post-close. That means:

Following up with cold leads to rewarm them
Creating marketing content for listings
Updating CRM notes and lead statuses
Preparing open house sign-in sheets and follow-ups
Supporting client nurturing so you stay top of mind

Why Top Agents Invest in VAs—And Why Others Burn Out

�� Here’s the hard truth:
If you’re still doing everything yourself, you’re probably behind.

You may be:

Forgetting leads
Posting inconsistently on social media
Spending hours on Canva when you should be showing homes
Missing follow-ups that could’ve turned into referrals

You’re also sacrificing peace of mind—and that shows up in your client experience.

Top producers know that time equals deals. That structure equals freedom. And that outsourcing the backend is what lets them show up sharp in the front end.

Real Talk: You Don’t Need to Do It All

Let your Summit Virtual Assistant:

Keep your pipeline organized
Schedule and design your social content
Follow up with buyers and sellers
Keep your calendar clean
Send out newsletters and email campaigns
Edit your listing videos and reels
Handle admin chaos—so you stay client-focused

Top producers never work alone. And if you're ready to get serious about your growth—neither should you.

Summit Virtual Assistants aren’t just support. They’re strategy.

They help you run your business like a business.

The Hidden Cost of Doing It All Yourself

Tue, 15 Apr 2025 20:41:54 GMT

The Hidden Cost of Doing It All Yourself

If you’re running a business or building your real estate career, you’ve probably worn every hat at some point—admin, marketing, customer service, sales, and maybe even IT. At first, it feels efficient. You're saving money, staying hands-on, and keeping control.

But here’s the truth: doing it all yourself is costing you.

Not just money—but time, growth, energy, and opportunities.

1. Time is Money—and You're Spending Both

Every hour you spend updating spreadsheets, replying to routine emails, or posting to social media is an hour you can’t spend growing your business or closing deals.

Ask yourself:
How much is your time worth?
If you're a real estate agent who earns $100/hour when showing homes, why are you spending 10 hours a week on admin? That’s $1,000 of lost income. And for other business owners? The numbers may differ—but the principle is the same.

2. Burnout is Expensive

Let’s talk energy. When you try to handle everything, something always gives: your creativity, your focus, or your personal time.

That leads to burnout.
Burnout leads to mistakes.
Mistakes lead to lost clients, missed deadlines, and unnecessary stress.

Hiring a virtual assistant doesn’t just lighten your workload—it helps you show up better for the work that really matters.

3. Opportunities Are Slipping Through the Cracks

You’re so busy managing the backend of your business that you don’t have time to follow up with leads, start that new project, or explore growth ideas. Delegating those day-to-day tasks to a trained VA opens the door for you to actually scale.

4. Control Is Good—Until It Becomes the Problem

We get it. Trusting someone else with parts of your business isn’t easy. But the longer you wait to delegate, the longer you delay growth. A virtual assistant from Summit VA Solutions isn’t just any assistant—they’re trained, professional, and ready to become a seamless part of your team.

The Bottom Line

You don’t need to do it all to succeed. In fact, the most successful agents and entrepreneurs don’t. They delegate smartly. They protect their time. They invest in people who help them grow.

Maybe it’s time you did, too.

Ready to stop doing it all alone?
Let’s talk about how a Summit Virtual Assistant can support your next level of growth.

Why April 10th Matters to Virtual Assistants and Their Clients!

Tue, 08 Apr 2025 18:00:09 GMT

Why April 10th Matters to Virtual Assistants

and Their Clients!

On April 10th, we proudly celebrate Global Work From Home Day, a special day to acknowledge the incredible benefits remote work offers to businesses and professionals alike. Whether you're one of our valued clients or a dedicated Virtual Assistant, this day is for you—a perfect moment to reflect on how much flexibility, efficiency, and balance working from home brings to our lives.

How It All Began:

You might be surprised to learn that the idea of working from home isn't exactly new. It began gaining traction in the 1970s during the oil crisis, as telecommuting became an essential strategy for saving fuel. Today, thanks to advancements in technology and major global shifts (especially those triggered in 2020), remote work is now widely embraced as a standard, highly-effective practice around the globe.

Interesting Facts You Should Know:

Boosted Productivity: According to a Stanford University study, remote workers are around 13% more productive compared to those in traditional office settings.
Better Balance: Approximately 77% of remote workers report significantly improved work-life balance, enjoying more quality time for family, hobbies, and self-care.
Eco-Friendly Advantage: Working remotely reduces daily commuting, helping lower carbon emissions and making a positive impact on our environment.

The Power of Virtual Assistants:

At the forefront of remote work innovation are Virtual Assistants (VAs). Our skilled VAs consistently prove that exceptional work doesn't require a conventional office. Whether managing schedules, providing stellar customer support, running marketing campaigns, or completing specialized projects, Virtual Assistants are reshaping the way businesses operate worldwide.

Summit VA Solutions: Your Partner in Remote Success:

At Summit VA Solutions, we're excited to celebrate Global Work From Home Day by championing the amazing contributions of our Virtual Assistants. We support talented VAs who specialize in providing exceptional remote services in administration, marketing, and operational support specifically for Real Estate businesses and beyond!

On this Global Work From Home Day, we encourage both our valued clients and dedicated Virtual Assistants to take a moment and celebrate your success.

Reflect on how far we've come and envision how much more we can achieve together.

Here's to flexibility, productivity, and a fantastic future of working from home!

The "Blaming Game"!

Wed, 26 Mar 2025 14:09:19 GMT

The "Blaming Game" !

Author: Ms. Bernadette Canero

VP and COO of Summit VA Solutions and VAST Marketing

If things don't work out for you, what is your thought process?

Unfortunately, for most people, their minds consider blaming others first before themselves. You see pronouns like you and they used in one's personal downfall.

I think this comes from the fact that if not for our reflections, we don't really see ourselves. You see everything around you, but if you don't purposely look at your reflection, you will not see you.

This is sad because in as much as we lack self-awareness, we don't have a shortage of opinions made of others. We see everyone except ourselves. What we forget is that if we really want to learn and grow, self-awareness and reflection are critical when it comes to our success.

You may be part of a learning team, but the actual learning is up to you as an individual. The team may give you everything they know, but to play your part well, absorbing and retention for application and effective implementation all fall on you. No matter the opportunity, your success is your responsibility. Blaming others for your failure is the worst that you can do to yourself because you will never learn.

Other people cannot learn for you. Others cannot perform for you. Other people cannot grow for you. Others cannot succeed for you.

Do yourself a favor! Don't just rely on others' feedback to know how far you have come as a person and as a team member. Don't rely solely on what others have to say to know how you can improve and grow. Be self-aware first, and then use their feedback later as reference on how to move forward. As long as you're being honest about it, the best person to give you feedback and assessment is you. Look at yourself in the mirror! Know yourself. See yourself. Be honest about it. Assess your growth, effectiveness, and performance before you ask for others' opinions.

Before you help others, help yourself. Before you rely on others, rely on yourself. Before you list expectations from others, know what you expect from yourself. Before you micromanage others, micromanage yourself.

Before you blame others???

Let me put it this way, if you want to play the blaming game, face the mirror and take a second to point that finger at your reflection first. Judge yourself before you pass judgment on others.

Remember, you are where you are because of decisions you made, work you did, and actions you took.

THERE IS NO "PLUG AND PLAY"

Fri, 14 Mar 2025 16:55:06 GMT

there is no "plug and play"

Author: Ms. Bernadette Canero

VP and COO of Summit VA Solutions and VAST Marketing

When it comes to hiring a Virtual Assistant, there are some who have the experience and those who lack the experience. And then there are companies like Summit VA Solutions, Inc., who say, "We train our VAs." And we do!

We train them as they are so used to the corporate world, and it's so different from the VA world.

That said, you may ask yourself, "If they are trained or have the experience, why do I need to give them training? They should be able to do the job!"

Well, I hate to break it to you, Sir, but this is not like purchasing a coffee maker or a toaster. You purchase, you plug it in, and it plays. This is more like signing up for a management program, software, or tool. Before you can use it, you program the software according to your needs. It won't function the way you want it to if you don't provide the information it needs by entering info in fields provided or even creating flows to automate your system. In short, you need to do your part before it can do its part. This is the startup after signing up.

If you say, "I don't have the time and resources to provide my VA training," then you are setting your VA up to fail. You will be wasting your time and money if you hire an assistant but are not willing to make time to do everything that's necessary to make it work for both of you. We may be trained or experienced, may have the initiative, we may be fast learners, we can be proactive, and we may have the right mindset, but if not provided what we need to be all that, we will all fail.

We should always take a moment to remind ourselves that when we were just starting in the industry we are in or starting up the business we now have, we needed to learn the ins and outs, needed training here and there, and guidance from those who are already well-versed in that business or industry before we succeeded.

When you hire for a position, the expectation is for you to introduce the employee to the business, how it is run, the structure, the company flow, the expectations when it comes to services required for the employee, and everything that the employee needs to be a successful team member in that company. This is the process of introducing the employee to your business through orientation and arming your new employee with all the necessities for your employee to succeed through training.

Why? Let's face it. Different office, different everything. Even if the business is the same, the systems, processes, tools, expectations, preferences, roles, and yes, the team are all different. It takes a lot of getting used to. Your employee may have the idea and experience, but when it comes to implementing what they know, placing themselves in that structure, and how to work effectively with the people around them will all be different. You start from zero. It's not easy. They need time to be trained and learn how to be effective in their roles.

How much more if it's a different industry altogether? Even if they have the basics of how to be a good employee, they will be walking in blind in your industry. The transition is much more difficult and longer. Again, they need time to be trained and learn how to be effective in their roles. When we say time and training, we mean more time and more intensive training, as they are new to your industry.

At Summit VA Solutions, Inc., we provide VAs with extensive training in the Real Estate business. The structure! The flow! The flow of the business. The musts! The must-nots! How it works! We show them certain documents that go with the flow of Real Estate. What they can and cannot do as administrators and transaction coordinators to help the Real Estate Agents. We show them some tools, software, and systems used in the business. We also teach them the basics of being a great administrator or executive assistant and the basics of Social Media Marketing.

What we can't do is run your business for you and your VA. We can't teach them your business, process, system, flows, and programs. We can't tell them your preferences, can't give them their responsibilities according to your needs, can't build the relationship between you and the VA, nor can we dictate to them how to represent you.

Be it in-office or virtual, hiring an assistant is no plug-and-play. Trained, experienced, not trained, or lacking experience, "Your Virtual Assistant will need you to not fail you."

Summit VA Solutions Wins Consumer Choice Award for Top Virtual Assistant Agency!

Wed, 05 Mar 2025 17:30:50 GMT

Summit VA Solutions Wins Consumer Choice Award for Top Virtual Assistant Agency!

We’re beyond excited to share that Summit VA Solutions has been recognized with the Consumer Choice Award for Top Virtual Assistant Agency!

This is a huge honor for us and reinforces what we’ve always believed—our Virtual Assistants (VAs) are some of the best in the industry, providing top-tier support for Real Estate professionals and businesses across various industries.

Why This Award Matters

The Consumer Choice Award isn’t just any recognition—it’s based on real customer feedback and acknowledges businesses that consistently provide outstanding service. This recognition reflects the quality, professionalism, and dedication we bring to every client we serve.

The Difference

At Summit VA Solutions , we specialize in providing highly trained, skilled Virtual Assistants for Real Estate professionals, entrepreneurs, and businesses looking for reliable support. From transaction coordination and lead management to marketing, social media, and administrative support , our VAs play a crucial role in helping businesses grow.

Every Summit VA goes through a rigorous 160-hour live training program before being assigned to a client. This ensures that they don’t just have the skills to perform tasks but also understand industry-specific processes, best practices, and tools that allow them to deliver high-quality support from day one.

A Big Thank You to Our Clients—And Our Amazing VAs!

This award wouldn’t be possible without the trust and support of our incredible clients and Virtual Assistants. To our clients —thank you for believing in us, allowing us to be part of your business journey, and trusting our VAs to support your success. To our VAs —your dedication, professionalism, and hard work make all the difference. You are the heart of Summit VA Solutions, and this award belongs to you, too!

What’s Next?

Winning this award is a milestone, but we’re not stopping here. We’re committed to continuing to raise the bar in the Virtual Assistant industry—delivering results-driven, highly skilled professionals that help businesses thrive.

Thank you to everyone who has been part of our journey. This award is for all of us! ��

Tyleene's Inspiring Journey

Tue, 28 Jan 2025 17:50:24 GMT

Tyleene's Inspiring Journey: A Hands-On Mom Making a Difference

When you think of a Virtual Assistant (VA), you might imagine someone juggling multiple tasks, ensuring every detail is handled with care and precision. But behind every VA is a unique and inspiring story. Today, we’re sharing the story of our VA, Tyleene Diaz—a dedicated mom who has mastered the art of balancing a hands-on parenting role with a rewarding career.

What Inspired Her to Become a Virtual Assistant?

“I wanted to be a hands-on mom but still be able to provide for my family,” she shares. Her motivation came from a deep desire to stay close to her children while contributing financially to their needs. This aspiration has been the driving force behind her success, proving that career and family can coexist beautifully.

The Challenges of Starting Out

No journey is without its hurdles, and for Tyleene, the biggest challenge was something many can relate to: adjusting to a night shift. “The biggest challenge was the night shift without coffee. I do not drink coffee. So I have tried a lot of things to stay awake, like eating sweets and watching movies or series. But I think what actually worked is proper time management and fixing my sleeping pattern. I tried to be consistent, and it’s working,” she explains. Her perseverance and discipline were key to overcoming this obstacle, a testament to her determination.

A Day in the Life of a Virtual Assistant

What does a typical day look like for this hardworking mom? “I start out with my audits, check emails, and respond if needed. Then I wait for contracts to come in, draft contract emails, plot agent tasks and schedules, and send out client emails.” Her day is meticulously planned, ensuring every task is completed with efficiency and professionalism.

Balancing Multiple Projects

Handling various tasks and projects simultaneously can be overwhelming, but she’s mastered the art of prioritization. “Proper time management and finishing one task at a time” are her secrets to maintaining balance and delivering excellent results for her clients.

Proudest Moments and Memorable Experiences

When asked about her proudest moment as a VA, she beams with pride, saying, “Going two years with my current client.” It’s a testament to her dedication and the strong relationships she’s built over time.

She also recalls a memorable experience with one of her clients: “One thing I will not forget is the training with my client. He was a previous professor, so he was very precise and patient in teaching. It was all overwhelming, but he made it look so easy.” Moments like these highlight the rewarding aspects of her role and the connections she’s forged with her clients.

Overcoming Tough Challenges

Not every experience has been smooth sailing. “The toughest challenge would be staying with my first client. It was so hard to work with someone with very different beliefs and values. I tried to be patient and understanding. I always looked the other way if I didn’t like how he was treating other people. But it didn’t work out with that client in the end,” she reflects.

This challenge taught her resilience and the importance of aligning with clients who share mutual respect and understanding.

How Being a VA Changed Her Life

“It has changed my life completely. I am now fully responsible for my children financially. I am able to provide for myself too. It has made me grow in so many ways,” she shares. Her journey as a VA has not only empowered her but has also allowed her to create a stable and fulfilling life for her family.

Skills Developed Along the Way

Through her role, she has honed two key skills: efficiency and resilience. These traits have become her superpowers, enabling her to handle any challenge with grace and professionalism.

Advice for Aspiring Virtual Assistants

For those just starting their VA journey, her advice is simple yet profound: “Trust the process. It will be hard at first, but you will eventually learn. And hopefully, learn to love your job too.” Her words are a reminder that patience and persistence are vital in building a successful career.

Tyleene's story is a testament to the power of determination, adaptability, and passion. Her journey serves as an inspiration to anyone looking to balance family and career while achieving personal and professional growth.

Trust, Culture, and Growth: Stacey Golucan’s VA Success Story

Thu, 23 Jan 2025 19:01:56 GMT

Trust, Culture, and Growth: Stacey Golucan’s VA Success Story

Stacey Golucan didn’t set out to become a Virtual Assistant—it was a role she stumbled into when life threw her a curveball. “I didn’t have an option before,” she admits. “I was in the corporate world, then the pandemic hit.” Like so many others, Stacey found herself navigating a new reality where traditional jobs became scarce and adaptability was essential. That’s when she discovered virtual assistance, a career that would not only sustain her through uncertain times but also transform her life in ways she never imagined.

Facing Challenges Head-On

Starting out wasn’t easy for Stacey. “As a Gen Xer, I am not updated with the latest technology applications,” she shares. It was a daunting hurdle, but one she tackled with determination. “I overcame it by being confident and, of course, at the same time, researched and learned.” Stacey’s willingness to adapt and put in the work allowed her to thrive in an industry where staying up-to-date is key.

A Day in Stacey’s Life

Stacey’s typical day begins with a routine that keeps her organised and productive. “I start my day by checking emails and responding to them,” she explains. From there, she dives into tasks requested by her clients, seamlessly switching gears to assist colleagues with tenant-related issues. It’s a dynamic role that requires multitasking, problem-solving, and a genuine commitment to helping others.

Mastering the Art of Multitasking

When it comes to balancing multiple projects, Stacey thrives under pressure. “I’m a person who is used to multitasking,” she says. Her approach is straightforward but effective: prioritise. “To start, I check out which project is the most pressing, then more pressing, and so on.” This method has become second nature to her, allowing her to juggle responsibilities without missing a beat.

Moments of Pride and Connection

For Stacey, the trust she’s built with her clients is one of her greatest accomplishments. “I am very proud that my clients trust me, and I am careful not to destroy that trust,” she says. It’s a responsibility she takes to heart, and it’s one of the reasons her clients value her so deeply.

She also cherishes the personal connections she’s made along the way. Stacey recalls two standout moments with her clients, Gabe and Alec, when they visited the Philippines in 2023 and 2024. “I was able to show them how Cordillerans and Filipinos are great VAs,” she beams. She took the opportunity to share her culture, introducing them to the food and the places she grew up in. These experiences were not just about work—they were about bridging cultures and building relationships.

Tackling Tough Situations

Not every day is smooth sailing, though. One of the toughest challenges Stacey has faced is working with two clients who are business partners but don’t always agree. “Sometimes their decisions are not the same,” she explains. When that happens, Stacey focuses on what she can control. “If it’s about a task I usually do, I tackle it by doing what I know should be done, going with the other. For some other concerns, I wait until they give me a definite answer.” Her ability to navigate these situations with patience and professionalism has earned her respect and trust.

Life-Changing Opportunities

Becoming a Virtual Assistant has completely changed Stacey’s life. “It totally changed my life,” she says, reflecting on the opportunities this role has afforded her. “The main reason is the salary. I was able to pay most of my debt and am now able to travel easily without having issues with money. I am able to put food on our table without being too frugal.” Beyond the financial stability, the flexibility of the role has given her the freedom to balance work and personal life in a way that was never possible before.

Life-Changing Opportunities

Skills That Keep Growing

Through her journey, Stacey has developed invaluable skills. “Being adept with new technology applications” is just one of them. Her adaptability, resilience, and commitment to continuous learning have been key to her success, proving that it’s never too late to learn and grow.

Stacey’s Advice to Aspiring Virtual Assistants

For those just starting out, Stacey’s advice is simple but heartfelt: “Believe in yourself and what you can do.” She firmly believes that many Filipinos have untapped potential, waiting for the right opportunity to shine. “It is innate to a lot of Filipinos that our skills come out as long as we are given the chance to showcase it,” she adds.

Stacey Golucan’s story is a powerful reminder that life’s challenges can lead to unexpected opportunities. Her journey from the corporate world to becoming a trusted and successful Virtual Assistant is an inspiration to anyone looking to start fresh, adapt, and thrive in the face of change.

Why Nadine Antinew Chose the Virtual Assistant Life—and Never Looked Back

Fri, 03 Jan 2025 15:45:30 GMT

Why Nadine Chose the Virtual Assistant Life—

and Never Looked Back

Sometimes, life’s biggest adventures start with a little curiosity. For Nadine, that curiosity was wondering how people could earn a living while working from home.

Ten years ago, Nadine decided to try remote work, never imagining how it would completely transform her life. Over the past decade, she has built a successful career as a Virtual Assistant, including the past five years supporting her current client at Summit VA Solutions. What started as an experiment quickly turned into a fulfilling journey that offered flexibility, personal growth, and a lifestyle she didn’t know was possible.

The Early Struggles: Finding Connection in Solitude

When Nadine first started working as a Virtual Assistant, the hardest part wasn’t the workload or learning new skills—it was working alone. Coming from a social lifestyle, she struggled to stay motivated without the daily interactions she was used to. But over time, Nadine found her rhythm.

In a surprising twist, working solo actually improved her communication skills. “I became more vocal about how I feel and what I think,” she says. By asking questions, sharing her thoughts openly, and staying transparent, Nadine built stronger connections with her clients and teammates.

A Day in the Life

Nadine’s workday starts with emails and prioritizing tasks. From creating reports to following up on deadlines, her day is all about making sure things run smoothly. In between admin work, she’s on calls with clients and law offices, discussing cases and ensuring everything is on track.

Juggling multiple projects is no small feat, but Nadine swears by her task list. “It’s the only way to make sure nothing falls through the cracks,” she shares.

Proud Moments and Trust Earned

Over the years, Nadine has had many proud moments, but what stands out most is earning her clients’ trust. One client, in particular, entrusted Nadine to run their entire business while they went on vacation. “For someone to trust you with their business, their baby, is an accomplishment that means the world to me,” she says.

Another unforgettable moment came when a client thanked her in a TV acceptance speech. “She mentioned me alongside her family—it was such a small thing, but it meant so much. It showed me that what I do makes a difference.”

Navigating Remote Challenges

Working with clients you’ve never met in person has its challenges. Nadine remembers the struggle of interpreting emails without the benefit of facial expressions or body language. Her solution? Ask questions. “When you work remotely, you can’t just assume—you have to confirm. It’s better to ask than to guess.”

How Being a VA Changed Her Life

Becoming a Virtual Assistant changed everything for Nadine. It gave her the freedom to travel, explore new places, and see life from different perspectives. “I can work from anywhere,” she says. “It’s given me the liberty to live the life I want while still growing professionally.”

Advice for Aspiring Virtual Assistants

Nadine’s journey has taught her a lot, and she’s eager to share her advice with others:

Don’t give up. Rejection is part of the process, but perseverance pays off.

Keep learning. The more you know, the more opportunities you’ll find.

Know your worth. “If you feel undervalued, maybe you’re in the wrong place,” Nadine says.

For Nadine, being a Virtual Assistant isn’t just about the work—it’s about the relationships she’s built, the trust she’s earned, and the life she’s created. Looking back, what started as a curious experiment has turned into a career she wouldn’t trade for anything.

And for those just starting their own VA journey, Nadine’s message is simple: “Keep going. You’re worth it.”

Turning Struggles into Strength: How I Built a Career as a Virtual Assistant

Thu, 26 Dec 2024 14:48:43 GMT

Turning Struggles into Strength: How I Built a Career as a Virtual Assistant

Life hadn’t always been kind to Sherel. As a single mom, Sherel knew the sting of empty cupboards and the weight of her toddler’s innocent eyes searching for answers she couldn’t provide. Sherel's daughter was her world—her laughter, curiosity, and resilience were her driving forces. But providing for her as a single mother was more than challenging; at times, it was heartbreaking.

Sherel worked long hours at a job that barely covered their basic needs, leaving little time to nurture the bond she desperately wanted to build with her daughter. Many nights were filled with tears of exhaustion, whispered prayers for a miracle, and the haunting question: “Is this the life I want for her?”

This inspired her to become a Virtual Assistant—to transform their lives and give her daughter the life she truly deserved.

Overcoming Challenges to Begin the Journey

When she first decided to pursue this path, she was far from financially stable and lacked the necessary tools to succeed, including a basic computer. Determined to change her circumstances, she took out a loan to purchase one and began her journey. However, she had no idea where to start. With zero knowledge about being a Virtual Assistant, she turned to the internet for resources and sought advice from friends who were already in the field.

"There was a time in my life when I was not financially stable and lacked the necessary tools to succeed, including a basic computer. Determined to change my circumstances, I took out a loan to purchase a computer and begin my journey. However, I had no idea where to start. With zero knowledge about being a virtual assistant, I turned to the internet for resources and sought advice from friends who were already in the field. It was a journey marked by trial and error, countless struggles, and moments of self-doubt. I am very thankful because I found Summit Va Solutions which gave me the opportunity and support to be what I am now."

It was a journey marked by trial and error, countless struggles, and moments of self-doubt. She is incredibly thankful to Summit VA Solutions for providing her with the opportunity and support she needed to become the professional she is today. Their training equipped her with a strong foundation, making subsequent challenges more manageable.

Initially, she believed that securing a client would guarantee stability and eliminate her worries. However, she quickly learned that the real challenges began after landing a client. Working with different clients—each with unique demands—taught her persistence, adaptability, and determination. These lessons became the keys to overcoming obstacles and achieving long-term success.

A Day in the Life of a Virtual Assistant

Her typical workday is a blend of structure and adaptability. It starts with logging in, checking emails, and reviewing tasks for the day. She manages transactions, documents, and ongoing email correspondence in the morning. The afternoon is spent finalizing tasks, reviewing documents, and preparing everything for the next day. Before logging off, she reflects on her progress, ensuring every detail is accounted for.

Balancing Multiple Projects

One of the most valuable lessons she’s learned is the importance of organization. Tasks are delegated and prioritized based on urgency, giving her the flexibility to complete high-priority tasks first and reschedule others as needed. This systematic approach, combined with a strong organizational framework from her client, ensures that she manages multiple projects effectively.

Memorable Moments and Proud Achievements

The proudest moments in her career often come when she exceeds client expectations.

"The proudest moment was when ensuring all tasks were completed on time and exceeded client expectations. It was incredibly rewarding to see the positive feedback from the client."

Knowing that her efforts have a positive impact is incredibly rewarding. One memorable experience was receiving thoughtful support from a client. When she needed leave on short notice, the client not only approved it with pay but also provided bonuses and displayed understanding during unforeseen challenges. Moments like these reinforce the value of strong client relationships.

Tackling Tough Challenges

The toughest challenge she faced was starting with no knowledge of the Real Estate industry. Summit VA Solutions provided extensive training that equipped her to handle the tasks ahead. Despite the initial difficulty, the dedication and teamwork at Summit made the experience both manageable and rewarding. Resilience and a commitment to learning have been her guiding principles throughout this journey.

How Being a Virtual Assistant Changed Her Life

Becoming a Virtual Assistant has profoundly impacted her life. Working remotely has granted her the flexibility to balance her professional and personal responsibilities more effectively.

"Being a Virtual Assistant has profoundly impacted my life. It has granted me the flexibility to work remotely, significantly improving my work-life balance and allowing me to manage my time more efficiently. While I can’t fully say that I have achieved all my goals due to the challenges brought on by the pandemic, I acknowledge the struggles I faced, particularly as I gave birth during this time. Despite these challenges, I am gradually getting back on track, one step at a time. I am deeply grateful to my client and Summit for their unwavering support and for not giving up on me."

While the challenges brought on by the pandemic temporarily disrupted her progress, she is steadily getting back on track, one step at a time. She remains deeply grateful to her client and Summit for their unwavering support.

Skills Gained and Lessons Learned

Through this role, she has developed resilience and patience. These qualities have strengthened her ability to stay focused, overcome challenges, and maintain a positive attitude, even in difficult situations. Time management, communication, and adaptability are also critical skills she has honed along the way.

Advice for Aspiring Virtual Assistants

To anyone starting their VA journey, her advice is simple: invest in commitment, discipline, patience, resilience, and a positive attitude. Success will naturally follow when challenges are approached with determination and an open mind.

Shere's journey as a Virtual Assistant has been one of transformation—not just professionally, but personally. It has given her the ability to provide for her daughter, nurture their bond, and create a life filled with opportunities. While the path hasn’t been easy, every step has been worth it. To those considering this journey, take the leap. With persistence and the right mindset, success is within reach.

From Dream to Reality: Clarence Soriano’s Five-Year VA Milestone

Fri, 20 Dec 2024 18:38:55 GMT

From Dream to Reality: Clarence Soriano’s Five-Year VA Milestone

For five years, Clarence Soriano has been the trusted Virtual Assistant to his current client. His dedication, professionalism, and unwavering commitment are a testament to what can be achieved with perseverance and a passion for growth.

A Dream Turned Reality
Clarence’s journey began with a dream to work from home. During his time in the BPO industry, he envisioned a career that allowed him to earn a living while enjoying the comforts of home. Today, that dream has not only become a reality but has also grown into a long-term partnership built on trust and reliability.

Starting Out: Overcoming Challenges
In the early days of his VA career, Clarence faced the challenge of remembering countless tasks and processes. By adopting a diligent note-taking habit, he developed a system that ensured nothing fell through the cracks—a practice that has been key to his success over the years.

Five Years with a Valued Client

Maintaining a client relationship for five years is no small feat in the fast-paced world of virtual assistance. Clarence’s ability to consistently deliver results, adapt to evolving needs, and build trust is a proud achievement that underscores his expertise. His client’s loyalty speaks volumes about the value he brings to their business every day.

A Day in the Life of Clarence
Clarence starts his workday with a clear plan. He lists his tasks, prioritizes the most urgent ones, and ensures everything is completed on schedule.

"As soon as my shift starts, I list down all the tasks I have to work on for the day. Then, marking them complete as I move along with my list. Sometime during the day, my client and I will speak about the things to do and prioritize tasks that are most urgent."

Regular communication with his client helps align goals and keep priorities on track. This structured approach has been instrumental in his ability to manage a long-term client relationship while maintaining exceptional performance.

Balancing Multiple Projects
Clarence emphasizes the importance of planning and prioritization when handling multiple projects.

"Planning and prioritizing is key when working on multiple projects. It is important to plan ahead of time to complete the most urgent tasks first. This creates a balance not to neglect minor tasks while working on a long-term project."

By addressing critical tasks first and managing his time effectively, he ensures every project gets the attention it deserves.

Moments of Pride and Memorable Experiences
Over the past five years, Clarence’s proudest achievement has been his ability to keep his client satisfied and loyal. One particularly memorable moment for him was being entrusted with an email signature bearing his client’s business name—a gesture that made him feel deeply appreciated and respected.

Tackling Tough Challenges
Balancing work and personal life is a challenge many Virtual Assistants face, and Clarence is no exception. To maintain a healthy balance, he established clear boundaries, committing to work only during designated hours. This decision has helped him stay productive without compromising his personal life.

"As a VA, it is difficult to balance work and personal life. Since I work at home, I always bring home work and sometimes work on a long term project even after work hours. So, I made a decision only to work on working hours."

How Being a VA Has Transformed His Life
For Clarence, being a Virtual Assistant is the perfect combination of work and rest. The flexibility of working from home has allowed him to enjoy a career that feels less burdensome and more fulfilling.

Skills That Set Him Apart
Through his role, Clarence has gained valuable skills, including graphic design and proficiency in advanced marketing tools. These competencies have enhanced his effectiveness as a VA and solidified his role as a key asset to his client.

Clarence offers these words of wisdom:

Take detailed notes.
Create organized lists for tasks and processes.
Listen carefully to your client’s needs.

Clarence’s five-year journey with his client is a shining example of what dedication, organization, and a passion for learning can achieve. His story is a source of inspiration for aspiring Virtual Assistants, proving that long-term success is possible with the right mindset and habits.

From Dreams to Destinations: How Summit Turned My Love for Travel into a Way of Life

Wed, 18 Sep 2024 16:57:57 GMT

From Dreams to Destinations:

How Summit Turned My Love for Travel into a Way of Life

By: Reygen Acaba

Travel has always been more than just a hobby for me; it’s a passion that’s deeply rooted in my childhood memories. Growing up, my father, who was a forest ranger and land surveyor, made sure that adventure was a regular part of our lives. Whether it was a sun-soaked beach, a serene nature walk through a nearby forest reserve, or tagging along on his survey trips, our quarterly family outings were something I always looked forward to. Those journeys weren’t just trips—they were experiences that instilled in me a profound love for exploring the world.

When my father passed away, I made a promise to myself: I would carry on his legacy. I vowed that my future family would experience the same joy of discovery that he gave me. However, I had no idea how I would make that happen—until Summit came into my life.

For years, I believed that the only way to travel the world was to become a flight attendant. That dream led me to study tourism management, with visions of jet-setting around the globe. But life, as it often does, had other plans for me. It wasn’t until I began working as a virtual assistant with Summit that I realized my dream could take on a completely different form.

The revelation was simple yet profound: I didn’t need to be in the sky to see the world. All I needed was a strong Wi-Fi connection, a reliable laptop, and a bit of wanderlust. My role at Summit not only provided me with the flexibility to work from anywhere but also introduced me to a client who made the work feel effortless. The boundaries between work and travel blurred, and suddenly, I was living a life I had only dreamed of.

Since joining Summit, my family and I have explored six different countries, each journey adding a new chapter to our book of memories. From bustling cities to tranquil beaches, we’ve experienced the world together, one adventure at a time. These trips have not only expanded our horizons but also allowed us to secure a condo for investment, with plans to build our dream home.

As a young family of three, we’ve already come so far from where we started, and the future looks incredibly bright. There’s still so much more to see and do, but I know one thing for sure: Summit has been the key to unlocking a life of freedom, adventure, and endless possibilities.

The journey ahead is full of promise, and I can’t wait to see where it takes us next.

Here’s to many more adventures, both in work and in life!

My Last Money and My Lucky Charm

Wed, 04 Sep 2024 18:24:27 GMT

My Last Money and My Lucky Charm…

By: Hershey Jean San Andres

As the eldest in the family and a breadwinner, I made it a point that I should always have money, that I should always have something to give when my younger siblings or my parents ask, so I became a workaholic. I did multiple jobs in a day and accepted different side hustles but it’s still not enough.

When my father died, I didn’t know what to do, I didn't have any savings, same goes with my siblings. We live paycheck to paycheck, our salary is just enough for rent, bills, food, and school needs. We can’t even afford a casket. Fortunately, in the city where my father was born (Pasig City), the local government gives free burial services including a casket. At that moment, I told myself, I would triple what I currently do to earn. After working as a call center agent from 3 am to 12 noon, I would go home to change clothes and then go to my side hustle as a boudoir photography subject or sometimes as a car show model and stay up until midnight. I wear skimpy clothes, sometimes just plaster and I don’t care what other people think, all I know is that I need to earn extra. I was so tired physically and mentally but I can’t stop. After all the hard work, I was able to secure a house, of course with the help of my siblings as well. It’s not big to fit all of us but it’s enough, at least we’re no longer renting. We no longer have to worry about being kicked out by the landlord because we can’t pay the rent.

Fast forward to 2020, pandemic time, lockdown started, I lost my job and no side hustles too. I only got 5000 pesos, our last money. And I know, I can’t be in that “last money” situation, I have responsibilities plus it’s pandemic time, and the demand for basic needs gets high. So, I used that last money, I did “Buy and Sell” - alcohol, dishwashing liquid, and anything I could sell. Then from buying and selling dishwashing liquids, I learned how to create my own. We turned it into a small business, we used Jarlo’s parents’ house garage as our store space to save on paying rent and it was doing pretty well in the beginning, we already have a good number of resellers but life is indeed a roller coaster, we started losing the business when the garage caught fire and his parents needed the space for their frame business.

I went back to working as a call center agent but pay isn’t enough. The hassle of commuting to and from the office is also not my cup of tea. My sister, Cecil, introduced Summit to me. She’s working as a virtual assistant and told me how much she earns and how working from home changes her life. I wanted it too so I sent my application. I got hired, passed the training, and was the first one in our wave to have a client, it was a Cloud 9 experience for me as someone who doesn’t have VA experience yet I got hired. At that moment, I realized that Summit hires beyond what’s in your resume, they look at what you can offer, how passionate you are, and how dedicated you are.

When I became a virtual assistant, my life started to get better. I enjoyed the perks of working from home or working anywhere for as long as you do your job well. I was able to secure a kind and very generous client whom I had for almost 3 years now and praying to have him longer. I now have more time for myself and my family. I never thought that I would be able to provide for my younger siblings' needs yet still have some left for savings.

Because of Summit and my client, I was able to send one of my brothers to college and support the other one who just graduated from Senior high. I was able to save and help my partner pay the deposit for our new home and its renovation and avail, not secondhand or preloved but new furniture. As I open my fridge, it’s no longer what we jokingly called a “swimming pool”, a fridge full of pitchers of water for I am now able to do the grocery without worrying much and fill my fridge with food and stuff that we love. But aside from the financial aspect, the very thing that I’m thankful for the opportunity that Summit and my client gave me, is the fact that I was able to relax and rest at home while working, it’s the very thing doctors told me to have or to do so I can bear a child – to rest physically, mentally and emotionally – and that’s what happened, I’m not that mentally stressed at work anymore as compared to before, my body is not tired anymore because of commuting and I believe that those contributed a lot for me to have a good well-being, and atlas, I bore a child.

I guess Summit and my client are both my lucky charm, when I became their VA, everything fell into place. Whatever happens in the future, I will always look back and be thankful and grateful to Summit and my beloved client (N.I.).

My Virtual Assistant Journey: From Challenges to Comfort

Fri, 02 Aug 2024 17:48:36 GMT

My Virtual Assistant Journey: From Challenges to Comfort

By: Quaverine Pelingen

Life as a single mother was challenging. Balancing work and raising a child on my own often felt like an overwhelming task. The sleepless nights, endless responsibilities, and financial strains were demanding. Thankfully, I was blessed with supportive parents who stepped in whenever I needed them. Their unwavering support gave me the strength to keep pushing forward, even when times were tough.

A Ray of Hope

Five years ago, my life took a positive turn when I started working with Summit. The opportunity to work from home was a game-changer. It allowed me to be present for my child while still contributing to the household income. The flexibility of remote work meant that I could schedule my tasks around my child's needs, ensuring I was there for every milestone and moment.

Welcoming My Second Child

From Challenges to Comfort

The transition from single mother to a confident, capable provider was significant. Working from home allowed me to create a nurturing environment for my children. Family time increased significantly. We shared meals, played games, and went on adventures, all while I maintained my professional responsibilities. The financial stability that came with my job enabled me to not only meet our needs but also indulge in some wants, making our lives more comfortable and enjoyable.

Gratitude to Summit VA Solutions

None of this would have been possible without the incredible team at Summit VA Solutions. Their ongoing support and guidance have been invaluable. Even after acquiring a client, the Summit team has been there every step of the way, providing continuous training and ensuring we are equipped to offer the best support possible. Their dedication to our professional growth and success has made all the difference (not to mention the raffles and giveaways that keep our virtual office buzzing with excitement! ��).

EXCELLING IN CREATIVITY

Beyond my work responsibilities, working from home has allowed me to excel in creativity. I've tailored my workspace to fit my personality and needs, fostering an environment where I can thrive professionally and personally. Whether it's creating art, crafting, or designing, my free time is spent honing my creative skills, enriching my life outside of work. (and NO, my workstation doesn't look like that anymore ��)

Advice To Fellow Virtual Assistants

Work hard, work smart, and follow your heart's content. Enjoy what you're doing, and everything else will fall into place. We make our own paths, our own destinies. Meeting people is a great start, and being with the right people leads you to success. With all that said, I am glad to be part of Summit VA Solutions. At Summit VA Solutions, you will never feel worthless or unappreciated. From one VA to another... YOU DO YOU!

Looking Ahead

As I reflect on the past five years, I am filled with gratitude and pride. The journey from challenge to comfort has been transformative. Working with Summit has not only provided me with financial security but also the priceless gift of time with my children. Watching them grow, thrive, and become caring individuals has been the most rewarding experience of all. My story is a testament to the power of resilience, support, and the opportunities that come with remote work.

Balancing Work, Family and Adventure

Mon, 22 Jul 2024 18:32:53 GMT

Balancing Work, Family and Adventure

By: Audith Nizha Gesmundo

It all started six years ago when Boss Deth and Stacy at Summit VA Solutions took a chance on me. Eager to leverage my skills and make a meaningful impact, little did I know that this opportunity that they gave me would not only shape my professional career but also enrich my personal life in ways I could have never imagined!

I am immensely grateful for the opportunities and support I've received from boss Deth, Summit VA Solutions and my clients (Raul, Anna, Brenna & Kim).

Building Trust and Delivering Excellence

From day one, building trust & rapport with my clients have been my top priority. Over the years, I've earned their confidence through consistent delivery, proactive communication, and a deep understanding of their needs.

Productivity Secrets and Transformative Experiences

Working from home demands discipline and effective time management. Over time, I've uncovered strategies for staying focused and productive, enabling me to meet deadlines and surpass expectations. Summit VA Solutions has been instrumental, providing tools and support that have significantly enhanced my work-life balance.

Above all, I owe much of my success to my mentor and client, Anna Giorgi, who serves as my inspiration. I deeply admire her generosity with her knowledge, time, and patience in guiding me through challenging tasks. She's understanding of my shortcomings, making her guidance invaluable on my journey.

Balancing Work and Family

One of the greatest joys of being a VA is the flexibility it offers, allowing me to prioritize my family without compromising on professional excellence. I cherish the moments spent with my loved ones, whether it's exploring new places together or simply enjoying quality time at home.

Adulting Wins: Keys, a Roof Over My Head & More!

We have always rented since before I was even born but in 2018, I took a huge leap forward by starting the journey of homeownership & investing in the equity of our own home. It was a dream years in the making, and in 2021, that dream became a reality as me & my family finally moved into our own space.

Recently, I reached another milestone in my journey towards financial independence. From my hard-earned income as a VA at Summit VA Solutions, I proudly made my second big girl purchase—a brand new Toyota car. This purchase represents not just a mode of transportation, but a symbol of dedication and perseverance in my career.

Looking Ahead

This journey is a reminder that with determination and commitment, dreams can become reality. Looking ahead, I am positive about embracing fresh adventures and continuing to create significant impacts in both my professional endeavors and personal life.

Much love,

Audith Nizha Gesmundo

MY JOURNEY AS A VIRTUAL ASSISTANT: EMBRACING PRODUCTIVITY AND TRANSFORMATION

Fri, 12 Jul 2024 13:19:31 GMT

MY JOURNEY AS A VIRTUAL ASSISTANT: EMBRACING PRODUCTIVITY AND TRANSFORMATION

By: Leo Evangelista

The life of a virtual assistant (VA) is one marked by constant evolution and adaptation. The worker I was back in 2018 is not the same as the worker I am in 2024. As VAs, we navigate the challenges of remote work, harnessing technology and personal discipline to deliver exceptional service. Our journey is not just about managing tasks; it's about becoming integral parts of our clients' success stories while also writing our own.

It is fitting that I began this prose with the theme of evolution and adaptation as these were also the impetus for the start of my journey as a VA.

For the longest time, I was in the academe. I taught students from grade-school to college, and I was convinced that I would retire as an esteemed member of the faculty at the university I was teaching at. Being that said university is one of the top educational institutions in the country and had international recognition did not hurt. If anything, it gave me tremendous confidence in how things would play out for me.

But alas, things were not so simple! The never-ending reforms on Philippine education threw a monkey-wrench in the whole plan in the form the K12 program. A whole lot of restructuring (mainly employee retrenchment) happened. Close to 35% of college faculty nationwide lost their jobs because it was estimated that for two years, there would not be new first year students coming in. As a member of the junior faculty, I was one of the first to go.

It is through a chance encounter that a former colleague in the faculty introduced me to Summit VA Solutions. After passing the interview process and undergoing rigorous training, I officially joined the ranks of VAs who changed their lives for the better. I had to evolve as a professional to make the jump and I had to adapt to the changing situation and the corresponding expectations I had prior.

Being a part of Summit VA Solutions and in turn being a part of its growth cannot be understated.

Productivity Secrets for the Home Office

The transition to working from home can be daunting (it was for me), but with the right strategies, it becomes a wellspring of productivity. Here are some tried-and-true tips that have helped many VAs excel:

1. Structured Routine : Establishing a consistent daily routine creates a sense of normalcy and helps in segregating professional and personal time. That means setting up schedules for both aspects well ahead of time and sticking to them. Creating boundaries for yourself and others around you and respecting them is also paramount. Remember: it is easier to get back into the thick of things if you have a working idea of how things already operate.

2. Dedicated Workspace : A designated work area, free from distractions, enhances focus and mirrors a traditional office environment. When I started working for Summit, we were in a one-bedroom apartment with no real sound proofing. While I managed to work efficiently, I always had the thought at the back of my head that I am somehow disturbing the slumber of my wife and son (they are usually asleep when I work). This was one of the reasons why we got a three-bedroom apartment this time to dedicate on of them to be my office. As a result, I was able to improve my setup adding an external monitor and keyboard to my laptop – which further enhanced my ability to do a variety of tasks. Anyone can start small – but there should be a deliberate effort to make improvements. As wise people say: Tools maketh the (hu)man. When you invest in your workspace, you invest in yourself.

3. Prioritization: Using tools like the Eisenhower Matrix and the Pomodoro Timer/Technique help in distinguishing between urgent and important tasks, ensuring that priorities are addressed efficiently and timely. Multitasking would probably be the constant factor a VA has to consider at all times, thus organizing your tasks and workflow is a simple and surefire way of working smart. Tying back to establishing a routine: it is easier to find workarounds and troubleshoots when you have a coherent working plan - and all great plans are fruitions of great prioritization. In-line with that, you also have to align your plans with the goals of your client. If there is a mismatch, it will introduce disruptions in your flow. Always go back to our main themes here: adapt and evolve. Get moving and improving!

4. Breaks and Self-Care: Regular breaks and attention to well-being prevent burnout and maintain high levels of productivity. Working as a VA entails looking at computer screens for hours at a time. The aforementioned Pomodoro technique does wonders for this. You are encouraged to work without distractions for 25 minutes and after that interval is up, you HAVE to take a 5-minute break. It does not matter how you relax as long as you do – but it would be encouraged for you to stand-up and stretch. Keeping yourself hydrated through the night is not being talked about enough. One of the benefits of being a VA is that you get to work from home and as such, you have access to your pantry and kitchen. Drink lots of water and monitor your snack intake. If you are not healthy, you cannot work. The biggest investment you should always be towards yourself. All of these being considered though, you should never forget to have a healthy work-life balance. It cannot be just all about work. We are humans, not automatons, and it is the same humanity that drives us to excellence. I can argue that VA work is contingent on one’s ability for interpersonal communication. If you run yourself to the ground just going ham on work, then it will not pan out in the long run. Take timely breaks, enjoy your time with family, take care of your body. The professional excellence will surely follow.

THE SUMMIT VA SOLUTIONS EFFECT

For many VAs, Summit VA Solutions has been a game-changer in terms of how people do online work. Summit is very effective at training VAs to streamline communication, project management, and task delegation. It fosters a collaborative environment that transcends geographical boundaries, enabling VAs to deliver top-tier service. It is this combination of top-notch training and seamless partnership between management and VA that sets the company above the rest.

Coming into this, I had little to no knowledge of American Real Estate. While I was an academic and an active anthropologist at the time, my skills would lend me minimal help in navigating this new field.

I would be criminally remiss if I did not say just how valuable the training I got from Summit is. It was not just all regurgitation of technical knowledge and jargon. A holistic approach that also enhanced soft skills and immediate application of concepts impressed a pretty veteran teacher in me.

More times than not, training in this sort of field focuses on just the aspect of data and information. While that produces people who know more than they did, it sometimes leaves people still ill-equipped to deal with the challenges of the job. I am confident in saying that I could get basic training from others, but it would not be as effective and significant as the one I got from Summit VA Solutions.

Finishing the course does not mean that you are done learning. Summit places a great emphasis on skills development. The idea is that you must be better year-by-year at what you do. Whether it is acquiring new skills, setting-up protocols or streamlining existing ones with your client, or just getting to the next level of complexity at what you already know, Summit always sets its VAs up for success.

Personal Transformation

The VA journey is also one of personal transformation. The autonomy of remote work instills a strong sense of self-motivation and discipline. The diversity of tasks and clients enriches our skill set and broadens our worldview. Moreover, the flexibility to design our work-life balance leads to a more fulfilling career path. Not having to worry about delays in public transportation and securing lunch or snacks outside is such a big help. More than anything, being a VA has allowed me to be a true digital nomad in the era of information technology and science. I could (and have) book vacation getaways with my family and still be able to work when needed. This sort of freedom is a rare commodity in the job market and it is something that I did not think was possible when I was still teaching.

Through my career as a VA, I was able to secure so many things and opportunities. I can rest easy knowing that my family will never wany for anything to the point that we are now able to take a couple of pets in. I was also able to secure my dream project car (which is still continuing on as a project). My wife can now easily enroll and finish her master’s degree when that was quite out-of-reach for us before. In short, being a VA has changed everything for us for the better. I cannot stress how lucky and blessed I am in getting into this line of work.

In conclusion, the life of a Summit VA is multifaceted, blending professional development with personal growth. It's a journey that demands resilience but offers immense rewards. Whether it's through mastering productivity techniques or leveraging platforms of any and all sorts, Summit VAs are redefining the landscape of administrative support, one task at a time. For those embarking on this path, embrace the journey with an open mind and a commitment to excellence. Just like the company’s namesake, we can reach the summit to success together.

How Summit VA Solutions Helped Me Obtain My First Car

Thu, 27 Jun 2024 13:49:22 GMT

Achieving Milestones: How Summit VA Solutions Helped Me Obtain My First Car

By: Famela Yambaya Garcia

In the ever-evolving world of virtual assistance, every success story embodies dedication, perseverance, and the invaluable support of a trusted partner. For me, Summit VA Solutions has been more than just a professional ally; they have been instrumental in transforming aspirations into tangible achievements, inspired by my daughter, Feona.

My Journey Begins

Like many embarking on their journey as a Virtual Assistant (VA), I entered the field with ambitions of achieving financial independence and stability. While the work was fulfilling, the path to personal milestones seemed distant. However, everything changed when I began training as a virtual assistant with Summit VA Solutions last April 13, 2021. Just a month later, after completing my training, On May 10, 2021, I landed my first client, marking a significant turning point in my career.

Support Beyond Business

Summit VA Solutions did not just connect me with reputable clients from the United States; they became a cornerstone of support. Beyond task management, they offered continuous mentorship and resources to enhance my skills and confidence. Their belief in my potential extended beyond business hours, empowering me to grow both professionally and personally.

A Mutually Beneficial Collaboration

The beauty of the VA-Client relationship lies in its mutually beneficial nature. My client entrusted me with critical tasks, enabling them to focus on innovating and growing their business and In return, I contributed to their success while advancing towards my own goals of personal fulfilment and financial stability.

Turning Dreams into Reality

Through unwavering dedication and meticulous attention to client projects, I earned the trust and respect of my client. Our collaborations evolved into partnerships built on reliability and exceptional service. These relationships not only propelled my career but also opened doors to opportunities I once only dreamed of.

Fulfilling a Dream: My First Car

One of my most cherished milestones was purchasing my first car last June 30, 2023. It symbolized independence and marked a significant achievement in my journey as a Virtual Assistant. Summit VA Solutions played a crucial role in this milestone, providing consistent opportunities that allowed me to save and invest confidently in my future. Inspired by the future I want to build for my daughter Feona, I worked tirelessly to achieve this goal, and for that, I will be forever grateful.

Empowering Others

My experience with Summit VA Solutions isn't just a personal success story; It is a testament to the limitless possibilities for dedicated Virtual Assistants. By sharing my journey, I aspire to inspire fellow virtual assistants to pursue their dreams with unwavering determination, just as I have been motivated to give my daughter Feona a better life. Summit VA Solutions has not only shaped my professional career path but has also empowered me to surpass my initial aspirations. Their support and commitment to fostering growth have enabled me to turn dreams into reality, one project and one milestone at a time. As virtual assistants, our journey is defined by the partnerships we cultivate and the opportunities we seize. With Summit VA Solutions as my partner, I've not only achieved success but also laid the foundation for a future filled with endless possibilities for my daughter Feona and me. Here's to embracing challenges, celebrating achievements, and reaching new heights together.

If you're a virtual assistant with dreams waiting to be realized, remember, "With dedication and the right support, every milestone is within reach."

I would also like to express my gratitude to the person who referred me to Summit VA Solutions and Boss Deth for the trust. I would not be where I am now without them.

Your Real Estate Business's Secret Weapon

Thu, 16 May 2024 20:17:37 GMT

Summit VA Solutions: Your Real Estate Business's Secret Weapon in a Fast-Paced Market

The real estate industry is a whirlwind of activity. From juggling client relationships to managing transactions and marketing your services, it's easy to feel overwhelmed by the sheer volume of tasks on your plate. Summit VA Solutions steps in as your secret weapon, offering highly trained virtual assistants who can streamline your workflow and free you up to focus on what truly matters: growing your business.

Unmatched Expertise:

Unlike generic virtual assistant services, Summit VA Solutions goes the extra mile. Their VAs undergo a rigorous 160-hour training program specifically designed for the intricacies of the real estate industry. This means they possess a deep understanding of the entire transaction process, from listing properties to navigating closings. Forget lengthy onboarding and hand-holding – your Summit VA will hit the ground running, seamlessly integrating into your existing systems and processes.

Unburdening Your Workload:

Summit VAs are skilled professionals equipped to handle a wide range of tasks, including:

1. Transaction Management: Scheduling appointments, meticulously managing paperwork, and ensuring smooth closings.

2. Marketing Assistance: Creating engaging social media content, managing email campaigns, and developing captivating marketing materials.

3. Client Communication: Responding promptly to inquiries, scheduling calls, and providing ongoing support to clients.

By delegating these time-consuming tasks to a Summit VA, you can free yourself up to focus on the high-impact activities that drive real estate success: client acquisition, lead generation, and deal negotiation.

Focus on Growth, Not the Grind:

Summit VA Solutions offers a flexible and personalized approach to virtual assistance. They work closely with you to understand your specific needs and goals, ensuring your VA is a perfect fit for your unique business model. With a Summit VA by your side, you can:

Increase your productivity and efficiency:

By offloading administrative tasks, you'll have more time to focus on revenue-generating activities.

Reduce stress and burnout: Delegate the mundane and free yourself from the constant pressure of juggling everything yourself.

Achieve greater work-life balance: Reclaim your personal time and enjoy a healthier balance between work and personal life.

Scale your business to new heights: With a dedicated VA handling the day-to-day tasks, you'll have the capacity to take on more clients and expand your reach.

A Commitment to Quality:

Summit VA Solutions goes further by ensuring their VAs are not only trained but also highly qualified. All Summit Virtual Assistants are college educated, demonstrating their dedication to education and professional development. Additionally, thorough background checks provide peace of mind and ensure you're partnering with trustworthy individuals.

DISC Tested: Building the Perfect Team:

Summit VA Solutions takes personalized support to a new level by utilizing DISC testing. This assessment identifies individual strengths and communication styles, allowing them to match you with a VA who perfectly complements your working style and personality. This ensures seamless collaboration and a more productive working relationship.

Ready to Reclaim Your Time and Take Your Business to the Next Level?

Don't let administrative tasks hold you back from achieving your full potential. Contact Summit VA Solutions today and discover how their real estate trained, college-educated, background-checked, and DISC-tested virtual assistants can empower you to achieve more and reach new heights in your real estate career.

Scale Your Business Without Breaking the Bank: How Virtual Assistants Drive Growth

Mon, 08 Jan 2024 18:25:36 GMT

Scale Your Business Without Breaking the Bank: How Virtual Assistants Drive Growth

Running a business is exhilarating, but let's face it, growth can often come hand-in-hand with growing pains. Hiring new employees, expanding office space, and acquiring more resources can quickly drain your precious capital. But what if there was a cost-effective way to scale your business, unlock new potential, and reclaim your sanity?

Virtual assistants (VAs) . Think of VAs as your remote superheroes, equipped with superpowers like time management, expert skills, and unwavering dedication, all without the hefty financial burden of a traditional in-house employee.

Let's break down how VAs can skyrocket your business growth without breaking the bank:

1. Cost Savings: Forget the office overhead, benefits packages, and payroll taxes. VAs are often significantly cheaper than full-time employees, with flexible hourly rates and project-based contracts. This allows you to scale your workforce up or down based on your current needs, saving you money during slower periods and ensuring you have the support you need during surges.

2. Global Reach: VAs seamlessly integrate into your remote-first strategy, eliminating geographical limitations and fostering a diverse, adaptable team.

3. Expertise on Demand: No need to hire a full-time specialist for every niche task. VAs come with a plethora of skills and experience, from social media management and graphic design to data entry and customer support and a lot more!

4. Free Up Your Time, Focus on Growth: Imagine saying goodbye to the endless to-do list of administrative tasks and repetitive chores. VAs handle those time-consuming details, freeing you up to focus on the big picture – strategy, innovation, and growth. This reclaimed time and mental space are invaluable for steering your business towards success.

5. Scalability with Ease: As your business flourishes, your VA team can grow alongside it. Whether you need an extra pair of hands for a short-term project or a dedicated assistant for ongoing tasks, scaling your VA workforce is simple and cost-effective. This agility allows you to adapt to changing demands and opportunities without significant financial strain.

Investing in VAs is an investment in your business's future. They become your partners in growth, offering a potent blend of cost efficiency, flexibility, and expertise.

Remember, you don't have to do it all alone.

Embrace the power of VAs and watch your business reach new heights, one strategically delegated task at a time.

Real Estate Connectivity in 2024: The Virtual Assistant Insight

Tue, 26 Dec 2023 18:44:18 GMT

Real Estate Connectivity in 2024:

The Virtual Assistant Insight

In today's real estate world, making seamless connections is more vital than ever. As we enter 2024, the need for smooth communication, effective lead management, and personalized client interactions is hitting its peak.

How can real estate professionals adapt to these changing needs?

Let's dive into the role of Virtual Assistants to bring a personal and tech-savvy touch to your connectivity.

Why Staying Connected Matters

In the ever-evolving landscape of real estate staying connected goes beyond quick email replies. It's about understanding client needs, staying on top of market shifts, and handling leads with precision. In real estate, timely connectivity is key to success.

Your Trusted Partner

Imagine having a reliable assistant managing your schedule, handling inquiries, and keeping you organized. Virtual Assistants become an integral part of a real estate professional's day-to-day life, making sure no opportunity slips through the cracks.

Adding a Personal Touch: Beyond Automation

Virtual Assistants go beyond mere automation; they add a personal touch. VAs understand your preferences, know your clients' needs, and help you improve your communication. Whether scheduling appointments, sending thoughtful messages, or sharing property insights, Virtual Assistants bring an intuitive understanding and genuine care to your interactions.

Looking Ahead: Real Estate in 2024

Virtual Assistants offer not just a peek but a significant step into the future of real estate connectivity. Embrace their advantage, and you'll not just keep up but confidently adapt to the twists and turns of the 2024 real estate market.

A VA can play a crucial role in organizing connections, handling data, and ensuring your business hits all the right notes. Stay connected, stay ahead – because in 2024, the Virtual Assistant advantage is your key to thriving in the ever-evolving real estate scene.

LEVERAGE YOUR BUSINESS WITH SUMMIT VA SOLUTIONS

Mon, 18 Dec 2023 15:18:59 GMT

LEVERAGE YOUR BUSINESS WITH SUMMIT VA SOLUTIONS

In the fast-paced world of real estate, every minute counts.

Between client calls, showings, and endless paperwork, managing your online presence can feel like scaling Mount Everest in stilettos. But fear not! Summit VA Solutions is a US based company, here to swoop in and be your virtual assistant superhero, armed with not just a cape, but a college degree, 160 hours of real estate training, background checked and DISC tested professional that's been recognized for four years running!

Real Estate Trained Virtual Assistants

Summit VA Solutions is known for its rigorous training program, which ensures each virtual assistants are well-equipped to handle a wide range of tasks. Equipped with 160 hours of the end-to-end of the real estate industry, Summit Virtual Assistants understand your business, what needs to be done in the back end so you can do the client facing and income generating tasks to keep the business booming!

College Educated, Background Checked, and DISC Tested

Not only are Summit VA Solutions' assistants’ real estate experts, but they're also brainiacs! Each team member possesses a college-level education, showcasing their dedication to academic achievement and contributing to the team's collective knowledge and skills. Plus, for your peace of mind, they all undergo rigorous background checks, so you can rest assured your business and data are in safe hands.

But that's not all!

Summit VA Solutions utilizes DISC personality profiling to match you with the perfect assistant, someone who clicks with your work style and communication preferences. It's like having a virtual best friend who just happens to be an expert in all thing’s real estate!

Award-Winning Accolades, Industry-Proven Results

Contact Summit VA Solutions today for a free consultation and discover how a real estate trained, college-educated, background-checked, and DISC-tested virtual assistants can transform your business.

Not ready for a full time Virtual Assistant but need some help with your socials? You’re in luck, Summit VA Solutions has the agency for you!

VAST Marketing.

VAST MARKETING is more than just marketing, they empower businesses to achieve unparalleled growth in the digital age through tailor-fitted digital marketing strategies that drive sales, nurture customer relationships, and eliminate ad campaign uncertainty, regardless of your industry.

May it be digital content creation, social media management or graphic design and video editing, VAST Marketing can do it all and more!

Leverage your business with the extensive expertise of their talented team of professionals who are always up to date with the latest digital marketing trends to design and implement impactful campaigns that propel your business forward.

VAST MARKETING is your trusted partner for navigating the complex digital marketing landscape and achieving exceptional outcomes.

So, what are you waiting for?

Book a discovery call with us at (877) 561 2778 and let your Summit Virtual Assistant improve on the way you work!

The Year-End Advantage: Why It's Imperative for Real Estate Professionals to Hire a Virtual Assistant in December

Wed, 29 Nov 2023 20:04:30 GMT

The Year-End Advantage: Why It's Imperative for Real Estate Professionals to Hire a Virtual Assistant in December

As the real estate market evolves and becomes increasingly competitive, professionals in the industry are always on the lookout for ways to enhance their efficiency and stay ahead of the game. One strategic move that is gaining popularity, especially in the last month of the year, is the hiring of virtual assistants. In this blog post, we'll explore the reasons why real estate professionals should consider bringing virtual assistants on board during this crucial time.

Year-End Hustle:

The last month of the year can be a hectic time for real estate professionals. There are often pending deals, paperwork to finalize, and clients looking to close transactions before the year concludes. Hiring a virtual assistant can help alleviate the workload, allowing real estate professionals to focus on high-priority tasks and client interactions.

Administrative Relief:

Real estate transactions involve a significant amount of paperwork and administrative tasks. Virtual assistants can take care of routine administrative duties such as data entry, email management, appointment scheduling, and document organization. By outsourcing these tasks, real estate professionals can streamline their workflow and ensure that nothing falls through the cracks.

Client Communication and Follow-Up:

Maintaining strong client relationships is vital in the real estate industry. Virtual assistants can handle routine client communication, follow-up emails, and appointment confirmations. This frees up time for real estate professionals to concentrate on client meetings, property showings, and negotiation strategies, ultimately enhancing the overall client experience.

Market Research and Analysis:

Staying informed about market trends and property values is crucial for success in real estate. Virtual assistants can assist in gathering relevant data, conducting market research, and preparing reports. This enables real estate professionals to make well-informed decisions and stay ahead of market changes.

Social Media Management:

A strong online presence is essential in today's digital age. Virtual assistants can manage social media accounts, schedule posts, and engage with the audience. This not only saves time but also ensures that real estate professionals maintain a consistent and active presence on platforms like Instagram, Facebook, and Twitter.

Lead Generation:

The end of the year is an opportune time to start planning for the upcoming one. Virtual assistants can contribute to lead generation efforts by researching potential leads, updating contact databases, and implementing marketing strategies. This proactive approach sets the stage for a successful start to the new year.

In the fast-paced world of real estate, strategic decisions can make a significant impact on success. Hiring a virtual assistant during the last month of the year provides an array of benefits, from relieving administrative burdens to enhancing client communication and preparing for the year ahead. By leveraging virtual assistance, real estate professionals can position themselves for greater productivity, efficiency, and success in the dynamic real estate landscape.

SUMMIT VA SOLUTIONS GLAMS UP GREAT GATSBY STYLE

Tue, 26 Sep 2023 15:58:56 GMT

Summit VA Solutions Glams Up Great Gatsby Style but in red

Summit VA Solutions, a pioneering virtual assistant company, is getting set to welcome the new year in style with its Red Great Gatsby Gala in January 2024. This event promises to be a night of opulence, networking, and celebration, bringing together Summit’s leaders, and virtual assistants both seasoned and new.

The gala embraces the Roaring Twenties, inspired by F. Scott Fitzgerald's "The Great Gatsby." Guests are encouraged to step back in time, dressing in flapper attire and tuxedos, to blend the past with the present, mirroring Summit VA Solutions' approach to merging tradition with innovation.

The event is specifically a…

This event is EXCLUSIVELY for Summit Virtual Assistants, but we are happy to share event highlights and updates with everyone soon!

Summit VA Solutions Referral Program

Tue, 19 Sep 2023 21:13:55 GMT

Summit VA Solutions Referral Program

In today's fast-paced world, finding ways to boost your income effortlessly is always a welcome prospect. The Summit VA Solutions Referral Program offers a unique way for real estate professionals, including brokers, agents, and property managers, to do just that.

This program allows you to enhance your earnings by helping your industry peers optimize their real estate operations through the use of virtual assistants. Let's take a closer look at this program, understand how it works, and why it's a fantastic opportunity for you.

The Dynamic and Busy World of Real Estate

The real estate industry has always been dynamic and demanding, with professionals juggling numerous tasks and responsibilities. In recent times, the demand for virtual assistants has soared among real estate professionals. Virtual assistants are the ultimate solution, offering support across various aspects of real estate operations.

Your Trusted Partner: Summit VA Solutions

Summit VA Solutions is a name synonymous with excellence in the world of virtual assistant services. With a strong reputation built on years of delivering top-notch assistance, Summit VA Solutions is committed to helping businesses thrive and professionals like you enhance their income.

How Does the Referral Program Work?

The Summit VA Solutions Referral Program is straightforward:

Step 1: Share the Opportunity

It all begins with you sharing a referral link with a fellow real estate professional who could benefit from a virtual assistant's support. It's as easy as sending a quick message or an email with the link: Summit VA Solutions Referral Program.

Step 2: Your Peer Hires a VA

Once your colleague takes the step and hires a virtual assistant through your referral link, they open the door to a more streamlined and efficient real estate operation. Tedious tasks that used to consume their time are now expertly handled by a Summit VA Solutions professional.

Step 3: You Enjoy the Rewards

Here's where the magic happens. For every month that the virtual assistant you referred works for your referral, you receive a check for $125 USD. This passive income continues as long as the virtual assistant provides their services to your referred client.

A Win-Win Situation

The Summit VA Solutions Referral Program is a win-win scenario. Your friend / colleague benefits from having access to exceptional virtual assistant services, freeing up their time to focus on closing deals and growing their real estate business. Meanwhile, you enjoy a steady income without breaking a sweat.

It's not about sales pitches; it's about genuinely helping your colleagues thrive in the competitive real estate market plus securing an added income for yourself. Take a moment to share the Summit VA Solutions Referral Program link with a fellow real estate professional who could benefit from it.

After all, the journey to passive income is best begun today: Summit VA Solutions Referral Program .

Why Hiring a Real Estate Trained Virtual Assistant Can Transform Your Real Estate Business

Mon, 24 Jul 2023 19:53:50 GMT

Why Hiring a Real Estate Trained Virtual Assistant Can Transform Your Real Estate Business

We all know the hustle in the dynamic world of real estate.

The pressure to be on top of everything, from client interactions to lead generation, can get overwhelming real quick. But hey, let me introduce you to a total game-changer for your business – hiring a real estate trained virtual assistant from Summit VA Solutions.

Now, you might be wondering why you need one, so let me break it down for you:

Expert Support Tailored to The Real Estate Industry:

Summit VA Solutions stands out in the virtual assistant arena by providing real estate trained professionals who possess an in-depth understanding of the industry's unique dynamics. From real estate terminology and property management to lead generation and transaction coordination, these skilled VAs are equipped with the knowledge and expertise to seamlessly integrate into your real estate business. Their specialized training ensures that they are well-versed in the intricacies of your industry, enabling them to handle tasks efficiently and effectively.

Time-Saver Extraordinaire:

Let's face it – time is the gold dust of the business. A virtual assistant gives you back that precious resource by handling the nitty-gritty tasks that bog you down. Managing emails, scheduling appointments, and dealing with paperwork? Check! With your VA in charge, you can focus on nurturing leads, building connections, and closing deals!

Cost-Effective and Scalable Solution:

Hiring in-house staff can be costly and cumbersome, especially when you need specialized assistance. Summit VA Solutions offers a pocket-friendly alternative to boost your team without breaking the bank.

Superior Client Experience and Relationship Building:

A happy client is a returning client. With your Summit VA in charge of client support and follow-ups, you can deliver a top-notch experience that will make your clients rave about you. No lead slips through the cracks, and their proactivity will leave your clients impressed and loyal. Boom , more referrals coming your way!

Time to Kick It Up a Notch:

Let's get real – you didn't get into this business to drown in administrative tasks. With a real estate trained virtual assistant taking the reins, you're free to pursue your big dreams. Think innovation, strategy, and building a brand that stands out from the rest. Your VA's got your back, leaving you room to grow and make a lasting impact.

So there you have it! Hiring a real estate trained virtual assistant from Summit VA Solutions is a no-brainer if you want to level up your game in this industry. They speak the language, save your time, and elevate your client experience.

What more could you ask for?

SUMMIT VA SOLUTIONS - A SOCIAL MEDIA POWERHOUSE

Fri, 02 Jun 2023 19:57:07 GMT

EXPERTISE HAILS SUMMIT VA SOLUTIONS AS ONE OF THE BEST SOCIAL MEDIA POWERHOUSES FOR THE 4TH TIME

SUMMIT VA SOLUTIONS HAS DONE IT AGAIN!

Summit VA Solutions has once again been recognized as one of Houston's social media powerhouses for 2023 by Expertise.

Recognition by Expertise

The recognition of Summit VA Solutions as one of Houston's best social media experts for four consecutive years is a testament to it’s exceptional services and unwavering dedication. This achievement demonstrates their ability to consistently deliver outstanding results in an ever-evolving industry.

Expertise even describes the business as “… a company that helps individuals and organizations in the real estate industry to achieve top of mind awareness. It guides companies in social media marketing strategy, profile creation, and management on Google Business, Instagram, LinkedIn, Twitter, Pinterest, YouTube, and Facebook. Clients can request SEO, website design, and brand awareness services, as well…”

Summit VA Solutions has helped numerous clients achieve success through their social media marketing efforts. Their impressive track record is evidenced by the glowing testimonials and success stories shared by their satisfied clients. These stories highlight the agency's ability to drive tangible results and position their clients as industry leaders.

As a recognized leader among Houston's best social media experts, Summit VA Solutions has proven time and again that they have the skill, expertise, and commitment to help businesses succeed in a competitive digital landscape.

Their innovative strategies, tailored approach, and client-centric focus have earned them a well-deserved spot among the top social media agencies in Houston.

As the social media landscape continues to evolve, Summit VA Solutions is sure to remain a driving force in the industry, helping clients achieve their marketing goals and drive business growth.

As a testament to its noteworthy performance in the field of social media marketing, Summit VA Solutions has expanded its horizons by establishing a subsidiary company called VAST Marketing . This new venture is dedicated to providing digital marketing services to clients which has long been in demand. The objective is to offer a wide range of digital marketing solutions tailored to meet the needs of businesses in the ever-evolving digital landscape, this time, serving not only Real Estate professionals but every businesses in need of social media presence and guidance.

This move by Summit VA Solutions is a reflection of its commitment to staying at the forefront of the digital marketing industry and its dedication to providing exceptional service.

Come discover the magic that only Summit Virtual Assistants can do to leverage businesses!

Elevate Your Business with Top-tier Real Estate Virtual Assistant

Thu, 25 May 2023 19:45:51 GMT

Top-tier Real Estate Virtual Assistants

In the fast-paced and competitive world of real estate, having the right support can make all the difference in achieving success. We understand the unique challenges faced by real estate professionals, which is why we specialize in providing top-tier virtual assistants specifically trained for the real estate industry.

Real Estate Trained

We believe that expertise matters. That's why our virtual assistants are not only highly skilled in general administrative tasks but also extensively trained in real estate operations. They possess in-depth knowledge of the real estate industry, including understanding property listings, coordinating showings, managing client communications, and handling administrative duties unique to the real estate field. Our virtual assistants undergo 160 hours of live training, conducted by experts with years of experience in the field. This training is delivered in a live setting, allowing our virtual assistants to actively engage with trainers, ask questions, and receive immediate feedback.

College-Educated Professionals

We believe in the power of education for personal and professional growth. Summit Virtual Assistants are college-educated individuals who bring a wealth of knowledge and critical thinking skills to their roles. Their educational background provides them with a solid foundation for understanding complex tasks, adapting to new technologies, and delivering intelligent solutions that align with your business needs.

Thorough Background Checks

Business's safety and information confidentiality are of utmost importance to us. We understand the significance of establishing a trustworthy partnership, which is why we conduct thorough background checks on all our virtual assistants. This rigorous screening process ensures that our team comprises individuals who uphold the highest standards of professionalism, integrity, and confidentiality. With Summit VAs, you can have complete peace of mind, knowing that your business information is in capable and trustworthy hands.

DISC Tested

Successful collaborations rely on effective communication and understanding. To ensure optimal compatibility between our Summit Virtual Assistants and your business, we employ DISC testing—a behavioral assessment tool that evaluates working styles and preferences. By gaining insights into the DISC profiles of our virtual assistants, we can match you with a professional whose strengths align with your specific requirements. This strategic approach fosters synergy, efficiency, and a harmonious working relationship, allowing you to maximize the benefits of your virtual assistant support.

Summit VA Solutions offers real estate professionals a game-changing solution—virtual assistants who are specially trained to meet the unique demands of the real estate industry. By partnering with us, you gain access to a team of highly skilled professionals who can streamline your operations, increase productivity, and drive business growth.

Take the first step toward transforming your business with our expert virtual assistants.

WE ALL HAVE TO START SOMEWHERE

Tue, 21 Mar 2023 14:40:57 GMT

WE ALL HAVE TO START SOMEWHER E

Are you a company who hires Virtual Assistants needing "Experienced in Real Estate" on CV/resume before

taking them in as part of your team? Or a client who wants a Virtual Assistant who has the knowledge and

"experience" working Real Estate before you consider interviewing them?

For companies endorsing Virtual Assistants in this industry that require applicants to be experienced

before they are allowed to join the team, the question is, "If you can't teach Real Estate, how can you

guide and support your VAs properly in their everyday tasks and transitions?"

For clients looking to hire experienced Virtual Assistants, we get it! We worked Real Estate for years

and we understand the time needed to teach/ train assistants. The time you don't have!

The reality is, every office or in this case, brokerage and licensed agents have different ways of how

they want things done. The processes are different and representations vary. Tools and software

also differ. All these considered, even experienced Virtual Assistants need time to learn your

processes, tools, documents and the entirety of your business to be able to provide the services your

teams expect from them. If you think about it, the "learning curve" they need is like teaching an

assistant from zero anyway! Some who have the experience are so set in their own ways that they

are not interested in learning your way of doing business regardless of the consequences or worse;

may have lost the passion to do the work so performance will suffer.

We can then agree that while knowledge and experience give applicants the edge, these alone don't

make great assistants. So what exactly is it that need when hiring?

A great foundation and yes, the right attitude and correct mindset! They must at least speak

Real Estate, knowledge of the complete flow and structure of the business, the right attitude and

mindset towards work and the passion for making the partnership work!

That foundation! That passion! That attitude! That mindset!

For my anniversary month blog, I think it would be fitting to touch on this topic because of

how I started in this industry. My story will show you that if an assistant (VA or in‐office

employee) has the right attitude and mindset towards work and success, as long as you

don't set them out to fail, "nurture" and not experience that will make that assistant an

amazing performer.

MY STORY:

I was hired as an Executive Assistant to then one of the top Real Estate Owned (REO) Brokers in

Houston, Texas.

If you're knowledgeable in the Real Estate business, you know how difficult it is to work REO

properties. It's way more complicated than doing the traditional sale or resale transactions. For one

who didn’t have any knowledge in the industry, you can just imagine how scary it was for me to take

on the role as his Executive Assistant when it was offered.

He was aware of my lack of knowledge and experience but he hired me. This guy didn't just give me

chance to work the process as an individual, he later gave me the chance to manage a team doing

the process I had no clue how to do. Did I mention this guy was doing REOs??? I did my research so I

am sure you can understand why I said, "NO". But Stacy wasn't taking, "NO" for an answer. I thought

to myself, "This guy is certifiable!" (If you know him, you'll agree but that's a story for another day).

So I became and to date, I am. A Manager, I mean, not certifiable. I learned, did the work and went

the extra mile!

There are ways to acquire knowledge. You can be taught or you can do it on your own. Once you

have acquired the learnings, you need to be able to apply what you learned or everything is a waste

of knowledge and time. It just takes that "ONE" person to give you a chance. We all have to start

somewhere and if there is no one there willing to give you that chance, where do you go?

In my case, I found that "one" person before I have acquired the knowledge. It was learning on my

own as I apply which was a bit more complicated. So began my struggles and sleepless nights. I had

to learn because I had a team to manage, I had my client's business to take care of and I was never

one to shy away from challenges. And it was a big challenge because his answer to the first question

I asked immediately told me, I was on my own. I asked him if he has a company flow I can study to

know how his business and operations work. His answer was, "No because Real Estate is a

complicated. You'd be pretty smart if you can create one for this company." In three weeks, I was

able to do exactly that and more! I have been doing Real Estate including Property Management

since.

These days, I have a team of experienced Virtual Assistants teaching incoming VAs a total of 160

hours of Real Estate. Does it matter if the applicant knows Real Estate when we take him/her in?

NO! We don't need the VA to know or even have the experience, we will teach the VA everything

he/she needs to know about being a partner in the operations of a Real Estate Agent. It doesn't stop

there as that is just the foundation. When they get hired, we provide guidance and assistance to

both the VA and the client during transition and onwards.

In the world of Real Estate or any other industry, if you can't teach the language, how can you even

brag about the ability to communicate properly?

With Summit VA Solutions, we have the knowledge, experience and more importantly, the ability

teach our VAs not just the language but how to speak the language properly. And just because

knowing it is not enough, we'll continue to guide and support them to be best of our ability towards

success. We're confident in what we train VAs on that we don't need already trained or experienced

VAs to be part of our team!

We hire attitude and then we nurture!

If you want to know more about our process of teaching and what we train our V As on, email us at info@summitvasolutions.com or call us at 877-561-2778

DON’T MEASURE EFFECTIVITY OF AN EMPLOYEE WITH JUST A WELL DEFINED JOB DESCRIPTION

Fri, 24 Feb 2023 16:40:31 GMT

DON’T MEASURE EFFECTIVITY OF AN EMPLOYEE WITH JUST A WELL DEFINED JOB DESCRIPTION

It's important to define what your expectations are from your employees, what their roles are and what succeeding with your team means to you. This is the well-defined job description and a good way to start a working relationship. This description however is your expectation from the employee when you hired him/her. You know what you want and what you know when your hired the employee is what you want the employee to do. It doesn't have to stop there because there could be more. There is always so much more!

Reaching the potential of everything to its maximum is an important key to success. If you're running a business, ask yourself these:

1. "Are you reaching your employee's highest level of performance?

2. Or is there room for more?"

More often than not, the answer to the first question is "no" or "I doubt it", and the answer to the second question is always a "YES".

There are ways to work through reaching the highest level of performance. You could have them join trainings, webinars or have team buildings. All these may be time consuming but these are ways to find out what your employee can do well outside the job description he/she signed up for. OR you can train them yourself. Show them how you want your business ran and how you want everything else done. The question is, do you have time to train them? Unfortunately, not all business owners or employees who are doing these tasks have time to train others to do their job.

The easiest solution is to encourage them to be more proactive. But without your help, is encouraging them enough? It is NOT. If training them yourself is not an option and neither is having them attend trainings or team buildings, what can you provide?

Below are some of the key necessities a company should have in place to help their employees succeed without having to make time to train .

1. COMPANY PROCESS FLOW shows what the company does from end to end of the process. In the Real Estate world, how they start out managing buyer and seller leads to closing a transaction, buyer side only, seller side only or intermediary. The flow shows all the steps a certain transaction goes through until it closes. It may be called a summary of everything that needs to be done, not missing a step to complete a transaction. This is the company's expectations on "WHAT" needs to be done from start to end.

2. STANDARD OPERATING PROCEDURES (SOP) show step by step process to completing one particular task. Everything that you do and complete has a standard way of completion. These procedures when prepared should be open to tweaks and changes. You should be able to update and revise when needed. An example of changes would be the "logins" typed in or the person in charge if named in the process, email addresses, the tools/software used per task if changed to another and just some twists and turns that need to be dealt with to completion of the task. The SOP is the answer to "HOW" things are done. Procedures should be in writing but having "how to" videos to support your SOPs will also do wonders in showing people how you want things done.

3. OPERATIONS MANUAL is a detailed and complete instruction guide to completion of anything and everything that goes on in a company. This is where the "HOW" things are done is shown under "WHAT" needs to be done. When you look at an operations manual, you'll see all the "Standard Operation Procedures" of each and every task completed while following the Company flow. This is in a sense a summary that incorporates the company flow and the standard operating procedures.

Summit VA Solutions prepare your Virtual Assistants to be proactive. They are taught the end to end of Real Estate so aside from the initial job description or expectations you give us, there are a number of other things your VA can do for you and your team. We have a support team to guide, train and help them understand new tasks.

In the world of a Summit VA:

Knowing what your company expectations are, the boundaries and how everything on the flow is expected to be done will help you maximize the Virtual Assistant's potential and level of performance.

Knowing where their tasks are in the process flow, where it came from and where it goes next will give them the confidence to go one or two steps ahead to give you what you need before you can even ask for it or give you what you need even before realizing what you need.

For an incoming VA, learning systems and processes that are already in place is one of the priorities during transition. A smart and goal driven employee like a Summit VA would want to know how you do business. Your VA would like to learn how all the pieces work together so he knows how to better serve you and the people you work with. His/her first question will be, "Do they have a company flow or operations manual?". These are keys for the VA to find more to do, be confident to step in when help is needed, find ways to improve processes, get to know your team and create better ways to be of assistance.

Running a successful business is all about being organized in your systems and procedures. Your Summit Virtual Assistant is ready to succeed and grow with you but are you? NO? Then help us help you!

Task your Virtual Assistant to create the flow, the SOPs and the Operations Manual. You will be more organized, you will not just avoid wasting time but save time in the process, you will maximize employee performance and reach highest level of service provided. It will help you, your team and your VA succeed!

I ALWAYS GO WITH THE FLOW

Thu, 14 Apr 2022 15:03:07 GMT

I ALWAYS GO WITH THE FLOW

Everything we do in life, work or personal is an existing flow. There is also an "if then" if not in all then most of the steps we take. If only parents can map everything they did out, raising and nurturing a wonderful “eldest” child out on a document and give it to their 2nd child to follow to end up like the eldest, life as a parent would be easy. But they can't and it's not.

In the business world however, it can be done and if done the right way, it will do wonders on how you do business. We have Operations Manual, Company flows and yes, Standard Operating Procedures (SOPs) for each of the task or role to guarantee standards and consistency of tasks completed and help upping the performances of employees.

I always go with the flow so these were the first things I asked for when Stacy Sutter promoted me to the VA Manager position on my 2nd week working with him. He said they had none so I created flows and the process made a huge difference in how he ran his business.

SOPs are one of the best ways of unlocking successful teams' excellent compliance with standards and effective role-play. Vas have tasks or activities they do every day. Whether the said tasks are part of a specific completed flow or a separate individual task, consistency in the quality of the completed task and compliance to specific required standards are assured as long as the steps are followed to a T.'

WHY I ENCOURAGE SUMMIT Virtual Assistants (required by clients or not) TO CREATE SOPs

Comprehension of “Client’s” view on what the task is.
Compliance with standard and complete steps on how your client wants the task completed.
Assurance of not missing out on any step when completing a task.
Reduced errors.
Consistency
A training manual avail for any incoming employee or the ability of any team members to take on the task if the one in charge is not around.

WHAT DO I LOOK FOR IN AN SOP?

EFFECTIVE: The user should be able to complete the task. CLEAR: The user should be able to do it without too many questions.

DETAILED: Everything the user needs should be there (may include login credentials when there is a need to get into another tool, any standard information when needed, name and contact information of people who perform roles or who the user needs to correspond with as part of the flow completion if any, etc)

COMPLETE: Steps should all be there to avoid the user being stuck. The last step should be, “Save/Submit to complete task”.

OPEN FOR UPDATES: Processes and even tools used may change later on so your SOP should be open for revisions to accommodate future updates or upgrades. The incorporation of, “if then” steps when different situations occur should be accommodated.

VISUAL HELP: When I create SOPs, I incorporate screenshots, especially for directions that are not easily visible. Putting them there will expedite completion as the user will not waste time going through all buttons on the interface to find what direction I want them to take.

AUTHOR AND UPDATER: It should have fields for who created, information on who updated and what, and the dates. This would be for possible questions and inquiries later on. Accountability is important.

MY SOP ON HOW I CREATE SOPs.

1. I first have to have a clear understanding of the task. Questions like, “What exactly does the client want done?”, “Is your understanding of what you are asked to do exactly what the clients want you to do? (client confirmation needed)”, “Why do it?", "Who does it?", "Where does it fall in the complete process? (for troubleshooting later on)", etc.

2. What are needed? This is where the contacts (any correspondence in the steps), links, software, login credentials and pages come in and are noted.

3. I plan my format. When creating SOPs for business, uniformity is important. I create premade templates for use every single time an SOP is completed. I file all these accordingly.

4. Then I start noting on all the steps to completion (I typically use a notepad). The most effective way to do this is to note on each step I take while actually completing the task itself the first time. This way, all the steps taken to complete the said task is noted. All these steps will be updated as I double-check the task completed to assure that all details are there.

5. While noting on the steps undertaken, I take screenshots of all pop-up windows, buttons pressed as I navigate or software logged on to as I complete the task. I file these screenshots in a folder for use later when I finalize the SOP.

6. When creating the SOP itself, I have a choice whether I use text and screenshots on word or create it as a flowchart. My process is to create individual SOP "per" task completed and save them individually in word (When I create the actual Operations Manual later on, I can just copy the steps from the SOP and post them as needed on the Operations Manual). The flow chart for each of the process and steps will be for when I create the company flow for it to be clear and detailed.

7. Once the SOP is drafted, meaning all the steps, contact person, links, login credentials noted and screenshots taken are incorporated on the premade template, I save the file and name it (example), "HOW TO COMPLETE A ONE TO FOUR RESIDENTIAL CONTRACT".

8. This is only a draft so my next step is to submit this to my client for review, feedback and approval. Each office has a different process so I have to make sure it is in accordance to my client's standard and regulations. This is also a way to confirm that my client and I are on the same page on what he really wants me to do as I may have misunderstood him on some of the processes.

9. Anything the client tells me to change or add, I will revise until my client confirms it to be the final SOP. I will save it as the final SOP in a folder created for the SOPs completed.

10. These SOPs are open for changes, depending on future changes in the process, rolled out regulations, software changes, login credential changes, contact person's information changes, etc.

11. The SOPs are also made in a way that the steps can be updated anytime. The "if then" of a task happens and depending on the situation, all solutions to issues you may have when completing a step should be added. This is to ensure that when a user completes the task and encounters the same problems or issues in the transaction or process, the resolution is already stated on the SOP.

12. When I roll out the approved and finalized SOP to the team, I advise them to make necessary changes as they use the SOP (any issues they resolved, any mandated changes).

For real-time changes to be made possible and fast access, I create a folder for these SOPs in drives accessed by all (Example: Dropbox, Google Drive).
For accountability and possible questions regarding updates from other users, the header of the SOP has “Updated by:”, “Step #:” and “Date Updated:” and should always be filled out by the user who made the changes.

When you have SOPS, you have to be confident that your files are "CURRENT"! This means updated on all changes, real-time. Every time you have a new task, go through the same process. Create the SOP for that task.

If you are into creating "instructional videos" instead of on paper as you prefer them, remember that you cannot easily update information, process or steps if you do it that way. It is advisable to create the SOPs on paper for easy real-time updates even if you have videos. You may update your videos at a later date, else it is no longer useable.

These SOPs can also be used as training documents to reduce the time and effort of training teammates or incoming employees on how you want things done in your business. If these SOPs are done excellently, you may not have to train as any person doing the task for the first time can just follow the steps and manage to complete the task without supervision.

I am a graduate of Industrial Engineering so I am big on "Quality Assurance" and I am a fan of flow charts, documenting processes and creating Operations Manuals and Standard Operating Procedures. For the SOPs, it could be for the company or for my own use.

If you are not doing this, it's time you do. Whether you have your own Standard Operating Procedures on how to create SOPS or follow my SOP, remember to always go through and with the FLOW!

I WAS BEING STUPID

Wed, 13 Oct 2021 15:03:51 GMT

I WAS BEING STUPID

Whatever! It is what it is! Such is life! Their loss, not mine! It’s not for me. There will be a next time.

Ever used some of those phrases? Let me say these to you:

“Whatever” may be a way of life but it will only get worse.
It is maybe is but it could’ve been better.
Such is life but you can beat it and be so much better.
Their loss, yes but it is more yours than theirs depending on what you were planning to give and what you are going to receive after.
It may not have been for you but that is only the beginning as there are more opportunities to be had by you if it were yours.
There may be a next time and maybe another day is the best that you can get but see, TODAY is when you can take the best action

In our journey to self-growth, we come to a crossroad where we need to make difficult decisions. I took on a VA job because I was at that point in life. I have been managing people and people’s businesses for years that I realized, I needed something new. Not that I thought I knew everything that has to do with management because I didn’t. It was because I convinced myself I was done learning and done doing. I wanted easy… It was time for easy… And I was stupid…

I was in management and I’ve had Executive Assistants. I knew what I expected from them, what role my EA had to play so if we talk “expectations”, I knew how to deliver and exceed expectations. So, when I became an Executive Virtual Assistant, I made sure I gave my client the best EA he could ever have to be indispensable. I wanted him to wake up one day feeling so dependent on me as I had no plans of going anywhere and didn’t want to end up doing anything more complicated than what my role entailed. In my head, it was a great plan! I guess it was so great a plan that two weeks to my being an EA, I was being given the role of “VA Manager”. Of course, I said NO but my client had other ideas.

Why did I say no, exactly? I said NO because I knew nothing about Real Estate. How can I effectively manage people doing that business when I had ZERO knowledge? This became my main internal block. The “ME” I molded myself into didn’t know Real Estate so I won’t be able to deliver. I wasn’t the person for the job. I didn’t even own a house! Well, I still don’t but that is irrelevant.

Anyway, I am not going to lie. In the two weeks managing my client’s schedule and emails, I saw problems in their processes, in how the VAs were utilized, in their systems. Things can improve. They need to improve! I am after all an Industrial Engineer so I had ideas but I kept quiet. Why? It wasn’t my place and I wanted no complications, correct? Did I mention, I was stupid? Because I was!

I was being stupid!

My subconscious was telling me to go for it as from experience, I knew I can be good at it as long as I put in the effort to learn everything Real Estate and how it works. I didn’t want to listen as it was supposed to be “My Client and I”. We were the “team”, it was easy, it was what I knew, it was comfortable and it was everything I wanted.

I was fine and was fine to be fine! See? STUPID! BUT then contentment was nowhere in sight! Not a whisper, not a shadow and not a sign and I was fine? I had no business just being fine! Not if I wanted to be great. It then became obvious that I had no choice, that the team was going to be, “My Client, His Team, His Systems and Procedures, His Company and I” instead of just “My Client and I”. I started to deal and made my subconscious win because very soon after I started managing the VAs, I found myself running not just his VAs but his overall operations. I conquered all reservations and I wasn’t just fine, I was great!

How did I do it? “I cleared all my jars and worked on overcoming my internal blocks. I didn’t let the job own me; I owed the job! I didn’t let the possibility to do something great pass me by. “

I asked myself three very important questions.

If not me, then who? If not now, then when? And finally, “What would my “person” do?”

Well, my person is ME. And what would the “ME” do when faced with situations like these? My subconscious gave me all the answers and I listened.

“It’s YOU, it’s NOW and just DO”!

So, I did! I stopped being stupid. I didn’t have the experience and knowledge in the industry but I had “ME” so free of blocks, no self-doubt, full of confidence; I surged on and really did! I believed that I had it in me to be great so I gave the company what the company needed all along, “ME”.

You can’t be just perfectly adequate. You know that, right? Not aiming for the best is a waste of time because you want to be seen, not just recognized. If you are always a person in the know, your presence will be missed if you’re not around which is so much better than having your presence resented. Wouldn’t it be better to be a joy to work with than a burden?

So, if you are at that crossroad and feel like “YOU” are not enough, remember this; “Your subconscious is telling you what the right thing to do is! Listen! Do not entertain your internal blocks! Overcome resistances you, yourself put in your way. Believe that you have it in you to be great! Clear your jars as more often than not, things are not that complicated.”

Leading yourself to surge forward will be tough if you let your internal blocks get precedence. You’re setting limitations on what you can do and become! Internal blocks come from the “YOU” you think you are before today. Is that all you really want to be? You need to realize that you can’t dwell on where you came from if you really want to succeed because you’re setting yourself up to fail. That is being complacent, not content and you deserve so much more than that. Dwell more on where you are going and how you can mold yourself to be that future best version of yourself!

I manage a Virtual Assistant company and we always encourage our VAs to be more, to be great and to be a success. Below are some of the answers of our Virtual Assistants to the question, “Which of the internal blocks that you overcame in your journey as a Summit VA helped you most in making your relationship with your client a success?

“Starting my work as a VA, I doubted myself at first due to my previous work experience not being related to Real Estate. Clients would not pick me to be their VA, only one client believed in me and gave me the chance to prove myself. So one of the internal blocks I have overcome is doubting myself, that I can do it. Now Im confident to say that I am better everyday and that made my client’s work easier than ever before, I can work and be just like her whenever she is not around. She trusts me that I can handle things myself with a sound judgement. “

“This made my work relationship stronger with my client!”

MC Uy Al-Mahasna, Summit Virtual Assistant

“As a Summit VA I learned to get rid of shyness and fear that other people wouldn’t understand me. Because of the Summit I had the courage to face what I thought I could not do. And because of that I had good communication with my client which leads him to trust me with his business without a doubt.”

Cecil San Andres, Summit Virtual Assistant

“Being doubtful/low self-esteem - overcame it by studying and keeping all the things I learned to heart then everything followed. Also with the help of my very own Supervisor of course.”

Grachelle Marie Belleza Stewart, Summit Virtual Assistant

“I didn't know how to leverage what I know to use it to move to the next level. I remember almost losing hope when I didn't get a client on my first set of client interviews. It has affected me so much that even when I already had a client - I felt that I wasn't enough. I didn't know where to start. I highlighted work experience and skills during the interview but incorporating them into the actual job was a different story. But all the fear of not being enough and self-doubt led me to exert more effort in proving my self-worth. I listened carefully to her language so I am always on the same page and so when I respond I am within the same context. I observed carefully and took note of all the verbal and non-verbal feedback and made the necessary adjustment. She appreciated all that and everything else went smoothly.”

Zuen Morales, Summit Virtual Assistant

“Process Driven”

“I've been in the corporate world for the past 10 years and it gave me a sense of direction. With this line of work I had to adapt myself in more ways than one. Being flexible is an understatement but a start. To put it simply, Clients are hard to estimate but an estimation is required to move forward.. "Put your best foot forward!"

Hazel Joy Morales, Summit Virtual Assistant

Don't let your weakness win! Overcome and succeed!

You have to step out of your comfort zone and go beyond what is asked of you.

Teamwork makes the dream work! To make things work with your client, as a Summit Virtual Assistant you should have a clear direction. You should be able to communicate freely, accept constructive feedback and Encourage differences in opinions.

Set your clients goals as your goals.

Set goals, Hit them!

Tamara Piluden, Summit Virtual Assistant

You with us on this?

What are you waiting for?

It’s time to overcome all inner resistances and you have to do it NOW because if not now then, when? If not you, then who?

Be your own person because, at the end of the day, the only person you can really depend and rely on is YOU.

WHAT IF HE REALLY IS THE ONE? WOULDN’T YOU WANT TO KNOW?

Tue, 07 Sep 2021 14:21:51 GMT

WHAT IF HE REALLY IS THE ONE? WOULDN’T YOU WANT TO KNOW?

When choosing a partner in life, you rely on that "chemistry" or "connection" you have with the other person. You have to more than “like” each other to develop anything deeper. Relationships require a lot of hard work by each individual and between both as partners. It's more than connection as you move forwards. It's completing each other's sentences; it's complimenting what's lacking from each to make whole. It's harmony. It's magic. It's HARD WORK.

RELATIONSHIPS! A fulfilled one can make you feel happy and content because knowing you chose well is an achievement in itself. It most of the time gives you that feeling of achieving something great and are needing nothing more but growth and success. You're on the right path, so to speak. A relationship that is not working will give you exactly the opposite. I am the farthest from the "romantic" person we all are used to. In fact, some people call me a cynic but I play well if I may say so myself. So what am I doing talking about "relationships"? Well, I am talking about work relationships because in love or not, romantic relationships and work relationships are more alike than most realize.

Like other industries, the working relationship between a Virtual Assistant and the Client requires hard work. More, in fact, as it’s done virtually. It's not just what the VA know, what skills the VA has, what attitude the VA has when it comes to giving "assistance" or fulfilling the role and more importantly, it's not just "communication", it’s more the "COMPREHENSION" and getting it right.

In most scenarios, the Virtual Assistants know what is expected of them. To "assist", "deliver", "meet expectations", "exceed expectations", "perform and do it really well", "make life easier for all", "take on responsibilities even if it wasn't what they signed up for". I can go on and on but in a nutshell, a VA should "DELIVER AND DELIVER EVERYTHING AND MORE IN THE BEST POSSIBLE WAY". These are all made clear and stated on job descriptions, we know that and we deliver.

But that's the VA's side of the story. How about you as the clients?

Like every great fairytale with a happy ever after ending, this relationship starts with, “Once upon a time, there was this client who found himself overwhelmed with work that he decided to seek help.” And like all great things made possible by careful planning and hard work, there are some basic steps a client can take to make it a happily ever after for both him and the assistant.

THE FIRST STEP is accepting you need assistance. You must be doing something right if you find yourself not being able to take on all responsibilities. This means, your business is growing. Responsibilities are growing. You need help.

THE SECOND STEP is asking yourself what exactly do you see your assistant doing for you? A well-defined role to start with is the right path. The role the VA will play from the start may change or may grow but there has to be a clear initial role. What do you need help with at this time?

THE THIRD STEP is to have the system to take on a Virtual Assistant. Your Assistant will be working online, there has to be software or system to accommodate that process and procedures to follow to be able to work well together virtually.

THE FOURTH STEP? This may not be easy because we're talking personality. What type of person do you see yourself enjoying working with?

SKILLS are great to consider but these may be developed.
KNOWLEDGE is also good to have but people can learn if given the chance and may end up great if taught right.
EXPERIENCE? Well, not all experienced people in your industry can perform well. What if from experience, it isn't something that they have the passion for but are taking on the same role because it's within their "comfort zone"? Would you like to work with people who are burnt out? Experience is a plus but it shouldn't be a priority.
Think ATTITUDE! Keep in mind that you also started out as not knowing anything, not having the skill set needed and with no experience

THE FIFTH STEP is the interview. When it comes to romantic relationships, you don't ask for his Social Security number or list of assets, correct? You spend time getting to know the person by dating, talking, and giving it time. Know if you have that chemistry. If you connect. If you click.

THE SIXTH STEP is HIRING the Assistant. Choose wisely. Was there a connection? Were you able to understand each other? Did you enjoy meeting, talking to, and learning about this person? Does this person check most if not all of the boxes on your list of must-haves when you were considering what you want or need from an assistant?

THE SEVENTH STEP? This requires everything you've got and more than the time you can give. You work to MAKE IT WORK.

In romantic relationships, most will not work because when things get rough, it's human nature to be defensive. Without asking yourself what you did wrong and doing something about it first, you immediately look for the other person’s shortcomings, look for ways to blame everything on your partner and worse, "Expect your partner to CHANGE". While you're doing this, the other party may be doing the exact same thing. Comprehension comes much later and only then will "empathy" show itself and by then, it's too late for some to fix it. If this is how you intend to make it work between you and your VA, your work relationship is doomed to fail.

As an experienced Virtual Assistant, a trainer of VAs, and an experienced manager, I will give you some of the basics that I have used in my professional life when it comes to actually making it work with an assistant.

GET TO KNOW YOURSELF AND THEN MAKE IT KNOWN!

WHO ARE YOU?

How do others see you? How do you see yourself? This will tell you if you are projecting the real you because this is key to making the relationship work. There should never be misunderstanding you, what you want and how you want assisted. Understand yourself as the Boss. Before hiring an assistant, you catered to your own needs. You assisted yourself. So who knows best on how to assist you but you? As the assistant, how did you manage yourself as your own Boss?

HOW DO YOU THINK?

How does your mind work? How do you make decisions? If your assistant knows this, when put in a situation to make decisions for you, your assistant will do so like you.

WHAT DO YOU WANT?

Your assistant should be attuned to your goals and make his everyday goal parallel to yours and be able to support your end goals.

WHAT ARE YOUR PREFERENCES?

You want your assistant to be able to take the initiative, work proactively and not be too dependent on you if it has to do with your preferences. Let your assistant know you well enough.

WHAT ARE YOUR PRIORITIES?

What calls are important enough to disturb you for? What should be canceled in place of another because it should be prioritized when it comes to managing your calendars? What emails should be answered immediately?

WHAT ARE MOST IMPORTANT TO YOU?

It's crucial that your assistant knows what you hold important. This will help your assistant manage everything for you. Your assistant will know to prioritize which project to work on from the list of projects you have on your plate even without asking. He will know where his time and effort should be when helping you especially when you're working on timeframes and you have difficulty managing your work hours.

WHO ARE IMPORTANT TO YOU?

As your assistant, he should know who is in that circle. Who would you give precious time up for even with your busy schedule? Your assistant is your gateway. Who is to be let in even busy, who can wait on line?

IS YOUR ASSISTANT READY TO BE YOU?

Not that you want your assistant to take over your business but is your assistant ready to function, think and be like or better than the "assistant" that you were when you were your own assistant? Is he ready to step in when required?

Why these questions? Because these are some of the very important questions your Virtual Assistant needs answers to especially during transition. Give your assistant detailed information! Let the VA know you to effectively help you! Empower them by presenting yourself to them in the most honest way possible!

GET TO KNOW YOUR VIRTUAL ASSISTANT AND THEN TRAIN YOURSELF FOR TRANSITION

Yes! It's not just the VA who needs training with it comes to working your systems, procedures, and business as a whole. You are now the Boss so a transition period is needed.

You need to be trained on how to "work" with your assistant.
Train yourself to understand your assistant's needs.
Train yourself to adjust and commit to the new process.
Train yourself to be present.
Train yourself to realize limitations.
Train yourself to be a partner.
Train yourself to give not just get.
Train yourself to be understood.
Train yourself to listen.
Train yourself to be the person you as the boss wants to work with.

To be an effective Boss is to be your assistant’s “ASSISTANT”. Here are some of the ways to get there:

SPEAK BUT LISTEN AND REALLY HEAR.
BE UNDERSTOOD AND UNDERSTAND.
BE PROVIDED BUT BE READY TO PROVIDE.
TRAIN AND BE TRAINED.
TEACH BUT LEARN.
EMPOWER TO BE EMPOWERED.
BE MANAGED TO MANAGE.
FOLLOW TO LEAD.
TRUST TO BE TRUSTED.
BE PRESENT TO BE GIVEN THE PRESENCE.
MEET EXPECTATIONS TO BE GIVEN MORE THAN WHAT YOU EXPECTED.
BE TRANSPARENT TO GET HONESTY.
ASSIST TO BE ASSISTED.

It’s a give and take. If your VA feels you’re fully invested in making it work, you’ll get more than exceptional service. You’ll have the loyalty, trust and more than your expected return of investment from your VA.

QUESTIONS YOU SHOULD BE ASKING YOURSELF

You have to have the correct mindset as the Boss to make it work with your Virtual Assistant.

Are my expectations doable? Possible maybe? How about probable? Achievable? If the answer to all these is "YES", was it made clear to my assistant how I want it to play out?

So I communicated with my assistant, was I understood?

Are we on the same page on everything important?

Am I giving my assistant the chance to make it work with me? -Am I listening enough? -Have I ever asked my assistant the important question, “How can I assist, assist me?"

AM I READY TO BE MY ASSISTANT’S “ASSISTANT?”

Why all these questions, you may ask? Because any self-respecting assistant cannot give or exceed the assistance expected of him/her if the Boss leaves the assistant blind.

If you haven't realized it yet, the key here is knowing that your Assistant may be the best and can be exceptional but your Assistant can’t read your mind!

FINALLY, MY QUESTION FOR YOU IS THIS:

When you hired, were you setting your Virtual Assistant up to fail or did you plan on working hard in doing everything right for the work relationship to succeed?

All great relationships need to be nurtured by both. It needs time to develop into something great. So "EXPLORE" and work hard to make it work by giving it time and nurturing it.

This assistant was your choice. There has to be something you liked and looked forward to exploring when you chose him. Don't give up easily just because you have other choices because if you replace as that seems to be the easy way out and make the same mistakes during the transition anyway, you’re not just back to square one, it is doomed like the first one. Again, your choice. Give yourself and your VA time to get it right and prove if only to yourself that you made the right choice.

Put in the hard work and do everything right before giving up.

WHAT IF HE REALLY IS THE ONE? WOULDN'T YOU WANT TO KNOW?

KEY POINTS IN MAKING A VIRTUAL ASSISTANT-CLIENT RELATIONSHIP A SUCCESS

Mon, 13 May 2019 22:59:15 GMT

KEY POINTS IN MAKING A VIRTUAL ASSISTANT-CLIENT RELATIONSHIP A SUCCESS

COMMUNICATION/BE AVAILABLE TO TALK
GIVING FEEDBACK
TRUSTING THE VA
CONSISTENCY/ ACCOUNTABILITY

COMMUNICATION is not just giving time to call the VA to talk about daily tasks, activities and work related projects or issues. Proper communication is also about making time to give the VA what she needs to complete tasks.

From day one, Summit VAs are taught the importance of timelines and due dates. They are taught that timelines and due dates don't mean completion "on" that particular date and time but "BEFORE". When VAs work on a project or a task and are not given all information that they can't get from being resourceful and thorough research, that task will wait until clients get back to them. They will be following up and will be pushing to have what they need but there are times that they're not given what they need, which could cause a delay in the process. Be there for them to be effective and to get more from them because they can do more if you let them.

Being a Transaction Coordinator for example is tricky if the VA doesn't have access to the client's email. There may be documents sent directly to the client while the VA sits and waits for that document to be sent to her. She will email the client to request for information; If the client received the document or if the client has heard back from the other party regarding the document. To avoid this, during the start of the transaction, the VA should be endorsed formally and immediately as the person they will be working with on the transaction. There should be no confusing the other parties as to who they should be emailing and communicating with.

PROVIDING FEEDBACK is very important and should not be one sided. The VA needs to know if she completed the task correctly to avoid repeated mistakes. If the client sees a mistake and corrects it without informing the VA, the VA will think that everything was done correctly and will be following the same procedure in the future.

On the other hand, If a task is done correctly but the client thinks it can be improved, then the client needs to inform the VA as well. Discuss expectations and work with the VA until expectations are met. VAs work hard to help their clients grow and would want to grow with them. Providing feedback will allow the VA room to innovate and think of ways to improve.

The client can get more from the Virtual Assistant by getting feedback from the Virtual Assistant when it comes to the task completion and her role. The Virtual Assistant works the task and may have ideas and suggestions in improving the process and saving time to increase productivity. If clients listen, Virtual Assistants can give more than what are expected from them.

TRUSTING THE VA will not be immediate. We understand client's reservation but there's a turning point. A Virtual Assistant not given access to all the systems in order to learn the company flow and standard operating procedures is being limited to just the "Listed Tasks" for the day, the week or even the month. Giving a Virtual Assistant the gateway to learning your operations and procedures is opening the doors for the Virtual Assistant to learn different ways to help you improve on the way you work.

During the start of training, we tell them as a Virtual Assistant of Summit, they don't dwell on the job description or the list of things expected from them during the hiring process. That list is just the beginning. There is a reason why they are taught not only what Real Estate is all about, they are taught the "General Flow". It's not to pass a licensing exam, it's to be an effective Executive Assistant by learning how Agents operate their offices from pre-list to closing of properties. Every step from leads in prospecting to getting representation to actually listing properties to properties getting offers, execution and closing the transaction. In between these processes are packages and tasks related to the whole flow and where they fit. The "WHY” the tasks and steps are done and "WHY" in that particular part of the flow are being discussed. The 160 hours of training is all about "running" operations in Real Estate office. It's all about what are on an "Operations Manual", step by step. With this knowledge, limiting a Virtual Assistant's access to the client's systems is limiting the assistance and help they can get from the VA. These Virtual Assistants have a lot to offer if given the chance. With their training, the skills they have before the training and the support provided by Summit, they can assist a client from end to end of Real Estate.

If they ask to be given a chance to do something they saw needs doing, give them a chance as long as it's clear that it is for approval first. Trust that they are loyal, hard working and have your best interest not just the time they log in until they log out, but from the time you hire them until the time they see your business growing and able to see them as partners instead of a Virtual Assistant. Your success will be their own because they share your goals and aspirations.

CONSISTENCY AND ACCOUNTABILITY should be considered when it comes to "responsibilities" to make this work. Confusing your team on who is accountable in the different aspects of your business is going to bring chaos and will not help your business. The key to organizing your operations aside from having systems in place is providing "clear" roles for each team member for accountability and effectively in playing that role. Clear roles will also tell a Virtual Assistant who they need to talk to or ask for help from when stuck in the process. This will save your team time and will up productivity.

This doesn't mean each team member shouldn't know how everything work, they should know so when a team member for some reason can't perform or work, the other can step in and do the job. Training materials representing everything on the Operations Manual should be in file and ready for use any time but having a clear role when starting will help the Virtual Assistant function with the team during transition.

WORKING TOWARDS THE VIRTUAL ASSISTANT'S INDEPENDENCE WHEN WORKING TASKS AND HELPING THE TEAM

Checklists - If you have checklists in place, this can be a start in making sure nothing is missed and everything is done according to your expectations.

Email Templates - For email management when working transaction coordination or managing leads, every office has specific ways on how they want their company represented. Having email templates that they can tweak or edit as needed will help you avoid time wasted in approving emails before emails are actually sent.

Document Templates - Virtual Assistants know about the packages but in Real Estate, there are required and then there's recommended or office required only. Having document templates ready if a client doesn't work with any system or tool will help the VA know what documents she needs to prepare when preparing a package. A checklist can be added to the template.

Standard Operations Procedure (SOP) per task will be helpful even if there is an operations manual. If your office doesn't have separate SOPs for each task in the flow, requesting the Virtual Assistant to create the document as they work one task to the next will help not just to help the VA retain the steps and give better understanding but will also help you and your team see if there is something not clear to the Virtual Assistant and leave a room for revision until everything is clear when it comes to your expectations on how to complete the said task.

End of Day Report (EOD) - We recommend that this be completed by the Virtual Assistant and submit to client before they log out. This will help the client and other team members the work with everyday know where they are on a certain task, project or transaction. This provides transparency and accountability. On the EOD will be information on what they did, where they are regarding the task, what they are waiting on in order to complete or what they need from you to complete the task.

Start of Day Report (SOD) - Is recommended if the Virtual Assistant is managing the client's calendar. This will give the client a look on all meetings, calls or responsibilities before the client starts her day. An update should also be given to the Virtual Assistant so notes can be posted to know where they are on a certain lead or transaction (as needed).

Logins for access to make sure the Virtual Assistant can navigate and learn as they are very resourceful. Training on certain tools are appreciated but the Virtual Assistants can learn from videos, support links and mostly from actually doing a task because they learn faster through application.

Talk time in the morning before everything gets busy will also help to discuss status or updates as needed on transactions, projects, results of calls from day before for posting, etc. The morning call can also be the time where questions or additional instructions are given to the Virtual Assistant. Answer questions the VA may have regarding certain task instructions or providing feedback on anything or everything. It doesn't have to be a long call. Communication is very important to make this partnership work and the morning or before shift end calls will play a big role in making this partnership work.

Be willing to delegate. We can be control freaks sometimes and we worry because we believe that to make things happen, we need to do it ourselves. It's not easy to let go but a Virtual Assistant's job is to work on doing everything the way you want things done. Providing clear instructions and setting expectations when delegating will make this happen.

GET WITH US when something is not right as that is what we're here for. We will work with you and your Virtual Assistant to make transition seamless and smooth. If you need something resolved, let us know so we can help. If you have questions, email us and we'll get back to you immediately. Just, "LET US KNOW" if you need assistance.

As the Virtual Assistant work with you, the VA will learn "how" to work with you. The VA will also learn how you want things done and how you see the VA's role is with your company. The goal of the VA is to work with you long term so she can grow with you and your business, be able to assist you and be part of your success. Be open and transparent with your Virtual Assistant and you will get not just their loyalty but their best in working your business as a "partner" because that's what they do; "They treat your business as their own."