For some people, delegating never crosses their mind, while others don’t want to take the time to explain or instruct others how to do certain tasks. But often, it’s about not being able to articulate your expectations, goals, and objectives clearly, says Melinda Fouts, Ph.D., executive coach and owner of Success Starts with You in Colorado. For some, it’s just easier and quicker to do it themselves, or they feel that no one will do it as well as they can.
But there are ways to overcome delegation avoidance. Here are techniques for different personality types.
The control freak.
These are people who can’t let things go. They thrive on adrenaline and like the challenge of doing all they can. Fouts’ suggestion is to examine where they’re spending most of their time and what they could feasibly give up so they can focus more on increasing productivity.
The vague communicator.
These folks often leave out key instructions. When it’s time to delegate a task, Fredrickson finds it’s helpful to end with, “Let’s see if I forgot anything.” Then she asks the who, what, when, where, why, and how questions to see if she has left out any steps.
The conflict avoider.
Often, those who avoid confrontation hold their thoughts and emotions inside. When the issue doesn’t get resolved, they might have a tendency to blow up out of frustration. Delegating is about teaching and managing people. This personality type must learn to assert themselves and address an issue more directly—such as a staff member or agent making a mistake—before it becomes a more significant problem, Fouts says.
The guilty conscience.
Don’t approach delegating as a means only to free up your schedule. Look at it as a way to help others grow and develop their skills so it’s not just about you. Everyone is busy, but teaching agents and staff new tasks is part of being a good mentor, coach, broker, or manager, Fredrickson says. People learn a lot about themselves when they learn to delegate and do it well. “Help the person manage their priorities and time,” she says. “Then get their buy-in on the additional responsibility.”
Brokers are in a distinct position to teach their assistants, agents, and staff through delegation. By teaching your team how to take on some of your responsibilities, you’ll improve their overall experience at work and their careers while continuing to grow your business and vision for the company.
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Writer: Shaura Cuyan Shaura Cuyan writes about all the hottest Real Estate trends and predictions for Summit VA Solutions. She has previously written for a number of freelancing gigs and writes her own blog on lifestyle and current issues. She is a Graduate of Bachelor of Arts in Communication, taking up her Masters majoring in Development Communication.